Chapter 4 • DW6000 LEDs and troubleshooting
68 1033295-0001 Revision 2
All LEDs off If all the LEDs are off, check that all the power connections are
secure. If they are, unplug the AC power cord from the surge
protector or other power source. If the LEDs do not come on,
contact installer support.
Check the Power LED Check the Power LED. If it is lit, proceed to the next
troubleshooting step. If it is not lit, perform the following steps.
1. Power cycle the DW6000 by unplugging the power cord from
the power strip or surge protector, waiting 10 seconds, and
plugging it back in.
2. If th e Power LED is still not lit, check that the AC cord is
securely attached to both the power adapter and the DW6000.
3. If th e Power LED is still not lit, plug a small appliance, such
as a radio, into both the power strip or surge protector and the
wall outlet or other power source. If it works, the power
sources are functional. Call instal ler support for assistance.
Figure 63: DW6000 power and cable connections
Transmitcable
(SatelliteOut)
ACpower
cord
Ethernet
cable
Ethernet
Receivecable
(SatelliteIn)
Power
supply
DCpower
cord
Surgeprotector