The Connectivity Test Link

The unit may lose connectivity to a particular server due to the Internet being heavily loaded or due to the server being down. If possible, check connectivity to some other server on the Internet to ensure it is not a server specific problem. Follow the procedure below for troubleshooting.

Network Operations Center Use the Connectivity Test link to check connectivity to the (NOC) Connectivity DIRECWAY NOC.

Note: You may want to open a second browser window to be able to access the help page while conducting the Connectivity Test.

1.Click on Connectivity Test on the left hand side of the

System Control Center. A screen with a Start Test button appears.

2.Click Start Test. A message will appear, informing you if the test was successful.

If the connectivity test fails, check System Status and follow the troubleshooting steps outlined earlier.

If the connectivity test succeeds, try pinging the Router Address from the computer. This address can be obtained from the System Information page. To ping, use the same set of instructions that are in If the System Control Center is not accessible on page 39, except type the Router Address.

If this succeeds, skip to the Internet Connectivity test below. If this fails, the default gateway address is probably not set correctly in the computer’s network settings. The default gateway address should be the DW6000 IP address as received during commissioning and displayed in System Information. Fix this in the computer's network settings and repeat the connectivity test.

If the connectivity test still fails, power-cycle the DW6000 by unplugging the power cord from the wall outlet and plugging it back in. If this doesn't fix the problem, call installer support.

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Hughes DW6000 manual Connectivity Test Link

DW6000 specifications

The Hughes DW6000 is a high-performance satellite modem designed primarily for broadband Internet access, particularly in remote and rural areas where traditional wired options aren’t feasible. This equipment is prominent within Hughes Network Systems' lineup of satellite communication technologies and offers a robust solution for both residential and commercial applications.

One of the standout features of the Hughes DW6000 is its compatibility with the HughesNet satellite broadband service. It supports two-way satellite Internet connectivity, allowing users to send and receive data simultaneously, which enhances Internet speed and efficiency. The modem operates on the Ka-band, which is known for providing higher bandwidth and faster data transmission rates compared to traditional Ku-band systems.

The DW6000 is equipped with advanced technologies such as Adaptive Coding and Modulation (ACM), which dynamically adjusts data transmission rates based on network conditions. This feature ensures optimal performance and availability of service, even under less-than-ideal weather conditions or during peak usage times. Additionally, it includes built-in Quality of Service (QoS) capabilities, which prioritize network traffic to maintain steady, reliable performance for applications like video streaming and VoIP.

With a user-friendly design, the Hughes DW6000 offers straightforward installation and setup processes, making it accessible for users who may not have technical expertise. Its compact size also allows for easy placement in various environments.

Moreover, the modem supports various interface options, including Ethernet for connecting multiple devices, and USB connections for individual setups. This versatility makes it a fit for both home networks and small office environments.

The DW6000 also has security features in place, including encryption options to safeguard data transmission. This is particularly important in today's digital landscape, where data privacy and security are vital considerations.

In summary, the Hughes DW6000 satellite modem stands out for its robust features, including support for high-speed Internet access, dynamic transmission adjustments through ACM, and user-friendly installation. Its versatility, combined with essential security measures, makes it a solid choice for anyone looking to establish reliable connectivity in hard-to-reach locations. Whether for home use or business applications, the DW6000 delivers the performance needed to keep users connected in an increasingly digital world.