LAN LED is lit If the LAN LED is lit, disconnect the Ethernet cable. The LAN LED will either stay lit or go dark. Follow the appropriate instructions below.

If LAN LED stays lit If the LAN LED stays lit, power cycle both the DW6000 and the computer by unplugging the power cords from the power strip or surge protector, waiting 10 seconds, and plugging them back in.

Do not reconnect the Ethernet cable.

If the LAN LED is lit after the DW6000 powers back on, call installer support.

If LAN LED goes dark 1. If the LAN LED goes dark, plug the Ethernet cable back into the DW6000 Ethernet port.

2.Check the IP address assigned to the computer.

a.In Windows, go to StartRun. The Run box appears.

b.Type command in the Open field and click OK. The Command window appears.

c.Type ipconfig at the prompt and press Enter. Information related to the computer’s network configuration appears.

d.Check the IP Address. If the IP address is set to "0.0.0.0" or to an address that begins with "169.254", make sure the TCP/IP settings for your NIC are set to "Obtain IP address automatically". For more information, see Configuring Windows when DHCP is enabled on page 50.

If the TCP/IP settings are correct, power cycle the computer; this sets the IP address correctly.

If the ipconfig command did not display IP address information, there is probably a problem with the NIC. Refer to the manufacturer’s documentation.

3.If the System Control Center is still not available, try pinging the DW6000 by entering ping 192.168.0.1 at a DOS command line.

If ping does not work, power cycle the DW6000 by unplugging it from the power strip or surge protector, waiting 10 seconds, and plugging it back in. If you still cannot ping, contact installer support.

If the ping results show request timed out power cycle the unit.

If the ping results show Reply but from... , check the browser settings. Make sure the dial-up connection and proxy server are not configured.

a.In Internet Explorer go to ToolsInternet OptionsConnections.

70

Chapter 4 • DW6000 LEDs and troubleshooting 1033295-0001 Revision 2

Page 94
Image 94
Hughes DW6000 manual Do not reconnect the Ethernet cable

DW6000 specifications

The Hughes DW6000 is a high-performance satellite modem designed primarily for broadband Internet access, particularly in remote and rural areas where traditional wired options aren’t feasible. This equipment is prominent within Hughes Network Systems' lineup of satellite communication technologies and offers a robust solution for both residential and commercial applications.

One of the standout features of the Hughes DW6000 is its compatibility with the HughesNet satellite broadband service. It supports two-way satellite Internet connectivity, allowing users to send and receive data simultaneously, which enhances Internet speed and efficiency. The modem operates on the Ka-band, which is known for providing higher bandwidth and faster data transmission rates compared to traditional Ku-band systems.

The DW6000 is equipped with advanced technologies such as Adaptive Coding and Modulation (ACM), which dynamically adjusts data transmission rates based on network conditions. This feature ensures optimal performance and availability of service, even under less-than-ideal weather conditions or during peak usage times. Additionally, it includes built-in Quality of Service (QoS) capabilities, which prioritize network traffic to maintain steady, reliable performance for applications like video streaming and VoIP.

With a user-friendly design, the Hughes DW6000 offers straightforward installation and setup processes, making it accessible for users who may not have technical expertise. Its compact size also allows for easy placement in various environments.

Moreover, the modem supports various interface options, including Ethernet for connecting multiple devices, and USB connections for individual setups. This versatility makes it a fit for both home networks and small office environments.

The DW6000 also has security features in place, including encryption options to safeguard data transmission. This is particularly important in today's digital landscape, where data privacy and security are vital considerations.

In summary, the Hughes DW6000 satellite modem stands out for its robust features, including support for high-speed Internet access, dynamic transmission adjustments through ACM, and user-friendly installation. Its versatility, combined with essential security measures, makes it a solid choice for anyone looking to establish reliable connectivity in hard-to-reach locations. Whether for home use or business applications, the DW6000 delivers the performance needed to keep users connected in an increasingly digital world.