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NBX 100, SuperStack 3 NBX
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C
HAPTER
6: NBX M
ESSAGING
Contents
Main
NBX Administrators Guide
3Com Corporation 350 Campus Drive Marlborough, MA 01752-3064
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ABOUT THIS GUIDE
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ABOUT THIS GUIDE
How to Use This Guide
Conventions
International Terminology
specialized terms that are used in the NBX documentation.
Tab le 1 Overview of This Guide
Tab le 2 Notice Icons
Your Comments
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Network-based Telephony
Overview of the System Software
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NBX NetSet Administration Utility
NBX NetSet Features
Tab le 4 NBX NetSet Features for the NBX Administrator
Tab le 4 NBX NetSet Features (continued)for the NBX Administrator
Tab le 5 NBX NetSet Shortcuts
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Dial Plan Concepts and Overview
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Dial Plan Tables
Tab le 6 describes each field of a dial plan command.
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Dial Plan Pretranslators
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Managing the Dial Plan
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Outdialing Prefix Settings
Managing Extensions
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Tab le 9 Dial Plan Extension Settings
Tab le 9 Dial Plan Extension Settings (continued)
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Managing Extension Lists
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Managing Dial Plan Tables
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Managing Dial Plan Pretranslators
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Configuring the Dial Plan for the 4ESS Protocol (T1)
Overview of Voice Profile for Internet Mail
Configuring the Dial Plan for VPIM
Figure 7 Dial Plan with VPIM Implementation Commands
Table14 Explanation of Entries in Figure 7
Tab le 1 4 Explanation of Entries in Figure 7 (continued)
Configuring VPIM Parameters Using
Table16 Operations Management Dialog Box Fields (continued)
Table17 Statistics Window Fields
Table17 Statistics Window Fields (continued)
Table18 VPIM Advanced Settings Dialog Box
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Table18 VPIM Advanced Settings Dialog Box (continued)
Overview of
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How to Configure a Virtual Tie Line
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Call Rerouting for
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Managing Existing
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Using a VTL Password
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Dial Plan Configuration File Commands
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Table22 Dial Plan Command Summary
DestinationRoute Create
DestinationRouteEntry Create
DestinationRouteOperation Create
ExtensionLength
ExtensionRange
ExternalSettings
PreTranslator Create
PreTranslatorEntry Create
PreTranslatorEntry Delete
PreTranslatorOperation Create
Table Create
TableEntry Create
TimedRoute Create
TimedRouteEntry Create
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TimedRouteOperation Create
Sample Solutions Using Dial Plan Configuration File Commands
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Adding, Removing, and Modifying Telephones
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Table24 Device Status Fields (continued)
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Adding a Remote Telephone
Creating and Managing Bridged Extensions
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Creating and Managing Telephone Groups
Recording and Monitoring Telephone Calls
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Creating and Managing Button Mappings
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Changing Device IP Settings
Configuring Call Park
Configuring the NBX 1105 Attendant Console
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Table29 Device Status Fields
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Table30 Feature Button Mappings
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Configuring and Managing Analog Line Card Ports
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Table32 Add Line Card Port Fields
Table32 Add Line Card Port Fields (continued)
Tab le 33 describes the behavior in Auto Extension Configuration :
Table32 Add Line Card Port Fields (continued)
Table33 Auto Extension Configuration
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Table34 Device Status Dialog Box Fields (continued)
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Connecting and Managing Analog Devices
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Table38 Add ATA Fields (continued)
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Table39 Modify ATA Fields (continued)
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Tab le 41 describes each field in the dialog box.
Table41 Analog Terminal Adapter - Advanced Settings Parameters
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Configuring and Managing BRI-ST
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Configuring and Managing E1
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Configuring and Managing T1
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Table49 Span Parameters
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Users
Call Pickup
TAPI Route Points
Table50 TAPI Route Points and NBX System Features (continued)
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Hunt Groups
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Class of Service (CoS)
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System Settings
To view system settings, select System Configuration > System Settings.
Table54 System Settings
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Table55 System Settings System-wide Dialog Box Fields (continued)
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Speed Dials
Business Identity
Security
TAPI Settings
Disk Mirroring
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Verifying a Failed Disk Drive
Table59 Disk LED States (continued)
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NBX Voice Mail
Tab le 60 describes the fields on the NBX Voice Mail tab.
Table60 Voice Mail Settings
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Figure 20 Port Usage Report
Table63 Fields in the Ports Usage Window
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Table63 Fields in the Ports Usage Window (continued)
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Auto Attendant
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Table65 Add Auto Attendant Menu Fields
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Table68 Button Actions
CAUTION:
Table68 Button Actions (continued)
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Table69 Modify Auto Attendant Menu Dialog Box
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Voice Profile for Internet Mail
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Table71 Operations Management Dialog Box Fields
Table72 Statistics Window Fields
Table73 VPIM Advanced Settings Dialog Box
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Table73 VPIM Advanced Settings Dialog Box (continued)
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Software Upgrade
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Reboot/Shutdown
Manage Data
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Event Log
Licenses
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Regional Software
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Third-Party Drivers
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Directory
Device List
System Data
Call Reporting
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Software
Label Makers
Quick Reference Guides
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Overview
Telephone Troubleshooting
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Table77 LUI Menu Items Business and Basic Telephones
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Table77 LUI Menu Items Business and Basic Telephones (continued)
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System-level Troubleshooting
Table78 Troubleshooting Actions
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Table78 Troubleshooting Actions (continued)
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Connecting a Computer to a Serial Port
Table81 Serial Port Connections
Servicing the Network Call Processor Battery
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Installing Software on the Third-Party Messaging Server
Configuring the NBX System
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Configuring NBXTSP on the Server
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WINDOWS 2000 DHCP SERVER
Overview
Creating Option 184
Editing Option 184 Value s
Activating Option 184
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Overview of ConneXtions
Installation Requirements
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Preparing for Installation
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Installing ConneXtions
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Overview of H.323
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The H.323 Connection
Connection Considerations
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Special Issues
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Checking Connections
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Placing Calls
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Receiving Calls
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Handling Conference Calls
Related H.323 Documentation
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Forwarded Calls and Caller ID
Long Caller ID Character Strings
Specific Caller ID Situations
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Numbers
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FCC CLASS A VERIFICATION STATEMENT
INDUSTRY CANADA NOTICE
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