60 CHAPTER 2: DIAL PLAN
From the Extensions List tab of the Dial Plan window, you can perform
these tasks:
■Adding an Extension List
■Modifying an Extension List
■Removing an Extension List
The system restricts access to any specific Analog Line Card port or Digital
Line Card port. To directly dial the extension number that is associated
with one of these devices, you must have diagnostic privileges. In
addition, you cannot dial a prefix to obtain a Digital Line Card port.
Adding an
Extension List
To add a new extension list:
1From the Dial Plan window, click the Extension Lists tab.
2Click Add. The Add Extension List dialog box appears.
3In the List Extension text box, type the number that you want to assign to
the new extension list. Do not select a number that is currently in use by
the system as either an extension or as the number of an extension list.
You may use the default extension number.
4Type an asterisk preceding the extension number. By convention, the
asterisk indicates that the number represents an extension list.
5In the Name text box, type the name that you want to assign to the new
extension list. Names can include uppercase and lowercase alphanumeric
characters, spaces, underscores, and hyphens.
6If you want calls to cycle through the extensions in the list, check the
Cycle Extensions checkbox. Each time the system accesses the extension
list, it uses the next extension in the list. Calls effectively progress through
the list to balance the load of calls. If Cycle Extensions is not checked, the
extension selection always starts from the top of the list.
If an extension in the list has a higher priority, the highest priority
extension is used regardless of the Cycle Extension setting.
7To move an extension from Extensions not in List to Extensions in List,
select the extension and click <<.
Use Shift-click to select a block of extensions, and Ctrl-click to select
several extensions in different locations in the list.
8To change the priority of extensions: