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manual DocuPrint NC60 System Administrator Guide
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NC60
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Troubleshooting
Install
Error codes
Maintenance
Configuring the Printer
If you have problems
Reset Menu
FSDOWNLOAD Command
Procedure E
Default Gateway1
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Image 178
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DocuPrint NC60 System Administrator Guide
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Contents
The Xerox DocuPrint NC60 Color Laser Printer
System Administrator Guide
Version
This printer contains an emulation of the Hewlett Packard
Printed in the United States of America
1999 by Xerox Corporation. All rights reserved
Contents
Chapter 1 Configuring the Printer
Chapter 4 Maintaining the Printer
Chapter 3 Using the Hard Drive
Chapter 2 Managing Printer Usage
Service Menu
Chapter 5 Troubleshooting
Control Panel Messages
DocuPrint NC60 System Administrator Guide
Configuring the Printer
Chapter 1 Configuring the Printer
Control Panel Features
Figure 1.1 DocuPrint NC60 Control Panel
Waiting
Ready
Processing
Menus
functions
The Indicator Lights
Table 1.1 Control Panel indicator lights and their
Light
Chapter 1 Configuring the Printer
The Keys
Table 1.2 Control Panel keys and their functions
Description
1-6 DocuPrint NC60 System Administrator Guide
Table 1.2 Control Panel keys and their functions continued
Control Panel Features
Description
Table 1.2 Control Panel keys and their functions continued
Control Panel Features
Chapter 1 Configuring the Printer
Description
Table 1.2 Control Panel keys and their functions continued
Control Panel Features
1-8 DocuPrint NC60 System Administrator Guide
Description
Table 1.2 Control Panel keys and their functions continued
Control Panel Features
Chapter 1 Configuring the Printer
Description
Navigating the Menu System
2. Reset Menu and its functions Factory Defaults Network Defaults
Purpose
Table 1.3 Symbols found in the Control Panel Menu systems
Symbol
Example
Item Name
Setting a Menu Option
Menu Name
Chapter 1 Configuring the Printer
Navigating the Menu System
Current Value
1-14 DocuPrint NC60 System Administrator Guide
If you press Online at any time prior to pressing
Key Combinations
Access to Special Operating Modes
Table 1.4 Access to special operating modes
Mode
Job Menu Password Menu if optional Hard Disk is installed Tray Menu
Main Menu
Main Menu
Hierarchy and Factory Settings
Table 1.5 Main Menu hierarchy
See “Color Adjust Menu” page
Job Menu
Figure 1.2 Job Menu hierarchy
Keystrokes
Table 1.6 Job Menu functions
Menu Item and Function
Display Reads
Menu Item and Function
Table 1.6 Job Menu functions continued
Chapter 1 Configuring the Printer
Keystrokes
Password Menu
Figure 1.3 Password Menu hierarchy
Keystrokes
Table 1.7 Password Menu functions
Menu Item and Function
Display Reads
Keystrokes
Table 1.7 Password Menu functions continued
Menu Item and Function
Display Reads
Figure 1.4 Tray Menu hierarchy with factory settings
Tray Menu
Menu Item and Function
Table 1.8 Tray Menu functions
New Value
Keystrokes
Keystrokes
Table 1.8 Tray Menu functions continued
Menu Item and Function
Display Reads
Menu Item and Function
1-28 DocuPrint NC60 System Administrator Guide
Table 1.8 Tray Menu functions continued
Keystrokes
Password Menu
PCL Menu
Figure 1.5 PCL Menu hierarchy
Reset Menu
Keystrokes
Table 1.9 PCL Menu functions
Menu Item and Function
Display Reads
Keystrokes
Table 1.9 PCL Menu functions continued
Menu Item and Function
Display Reads
Keystrokes
Table 1.9 PCL Menu functions continued
Menu Item and Function
Display Reads
Menu Item and Function
Chapter 1 Configuring the Printer
Table 1.9 PCL Menu functions continued
Keystrokes
Password Menu
Figure 1.6 System Menu hierarchy with factory settings
System Menu
Reset Menu
Menu Item and Function
Table 1.10 System Menu functions
Display
Keystrokes
Keystrokes
Table 1.10 System Menu functions continued
Menu Item and Function
Display
Keystrokes
Table 1.10 System Menu functions continued
Menu Item and Function
Display
Keystrokes
Table 1.10 System Menu functions continued
Menu Item and Function
Display
Keystrokes
Table 1.10 System Menu functions continued
Menu Item and Function
Display
Keystrokes
Table 1.10 System Menu functions continued
Menu Item and Function
Display
Keystrokes
Table 1.10 System Menu functions continued
Menu Item and Function
Display
Color Adjust Menu
Color Adjust Menu
Figure 1.7 Color Adjust Menu hierarchy
Password Menu
Keystrokes
Table 1.11 Color Adjust Menu functions
Menu Item and Function
Display
Keystrokes
Color Adjust Menu functions continued
Menu Item and Function
Display
Chapter 1 Configuring the Printer
Table 1.11 Color Adjust Menu functions continued
Color Adjust Menu
Menu Item and Function
Password Menu
Imaging Menu
Figure 1.8 Imaging Menu hierarchy
Reset Menu
Keystrokes
Table 1.12 Imaging Menu functions
Menu Item and Function
Display
Keystrokes
Table 1.12 Imaging Menu functions continued
Menu Item and Function
Display
Keystrokes
Table 1.12 Imaging Menu functions continued
Menu Item and Function
Display
Password Menu
Parallel Menu
Figure 1.9 Parallel Menu hierarchy
Reset Menu
Keystrokes
Table 1.13 Parallel Menu functions
Menu Item and Function
Display
Keystrokes
Table 1.13 Parallel Menu functions continued
Menu Item and Function
Display
Password Menu
Serial Menu
Figure 1.10 Serial Menu hierarchy
Reset Menu
Keystrokes
Table 1.14 Serial Menu functions
Menu Item and Function
Display
Keystrokes
Table 1.14 Serial Menu functions continued
Menu Item and Function
Display
Keystrokes
Table 1.14 Serial Menu functions continued
Menu Item and Function
Display
Refer to Table 1.15 on page 1-59 for step-by-step instructions
Ethernet Menu
Chapter 1 Configuring the Printer
Ethernet Menu
Reset Menu
Figure 1.11 Ethernet Menu hierarchy
Password Menu
Default Gateway1
Keystrokes
Table 1.15 Ethernet Menu functions
Menu Item and Function
Display
Keystrokes
Table 1.15 Ethernet Menu functions continued
Menu Item and Function
Display
Keystrokes
Table 1.15 Ethernet Menu functions continued
Menu Item and Function
Display
Keystrokes
Table 1.15 Ethernet Menu functions continued
Menu Item and Function
Display
Keystrokes
Table 1.15 Ethernet Menu functions continued
Menu Item and Function
Display
Menu Item and Function
1-64 DocuPrint NC60 System Administrator Guide
Table 1.15 Ethernet Menu functions continued
Keystrokes
Keystrokes
Table 1.15 Ethernet Menu functions continued
Menu Item and Function
Display
Keystrokes
Table 1.15 Ethernet Menu functions continued
Menu Item and Function
Display
Menu Item and Function
Default Gateway
Table 1.15 Ethernet Menu functions continued
Keystrokes
Keystrokes
Table 1.15 Ethernet Menu functions continued
Menu Item and Function
Display
Refer to Table 1.16 on page 1-71 for step-by-step instructions
Token Ring Menu
Chapter 1 Configuring the Printer
Token Ring Menu
Reset Menu
Figure 1.12 Token Ring Menu hierarchy
Password Menu
Default Gateway1
Keystrokes
Table 1.16 Token Ring Menu functions
Menu Item and Function
Display
Keystrokes
Table 1.16 Token Ring Menu functions continued
Menu Item and Function
Display
Keystrokes
Table 1.16 Token Ring Menu functions continued
Menu Item and Function
Display
Keystrokes
Table 1.16 Token Ring Menu functions continued
Menu Item and Function
Display
Keystrokes
Table 1.16 Token Ring Menu functions continued
Menu Item and Function
Display
Keystrokes
Table 1.16 Token Ring Menu functions continued
Menu Item and Function
Display
Keystrokes
Table 1.16 Token Ring Menu functions continued
Menu Item and Function
Display
Keystrokes
Table 1.16 Token Ring Menu functions continued
Menu Item and Function
Display
Keystrokes
Table 1.16 Token Ring Menu functions continued
Menu Item and Function
Display
Menu Item and Function
1-80 DocuPrint NC60 System Administrator Guide
Table 1.16 Token Ring Menu functions continued
Keystrokes
Menu Item and Function
where xxxx xxxx xxxx can equal any
Table 1.16 Token Ring Menu functions continued
Keystrokes
Keystrokes
Table 1.16 Token Ring Menu functions continued
Menu Item and Function
Display
Password Menu
Figure 1.13 Novell Menu hierarchy with factory settings
Novell Menu
Reset Menu
Keystrokes
Table 1.17 Novell Menu functions
Menu Item and Function
Display
Keystrokes
Table 1.17 Novell Menu functions continued
Menu Item and Function
Display
Keystrokes
Table 1.17 Novell Menu functions continued
Menu Item and Function
Display
Keystrokes
Table 1.17 Novell Menu functions continued
Menu Item and Function
Display
Keystrokes
Table 1.17 Novell Menu functions continued
Menu Item and Function
Display
Keystrokes
Table 1.17 Novell Menu functions continued
Menu Item and Function
Display
Keystrokes
Table 1.17 Novell Menu functions continued
Menu Item and Function
Display
Password Menu
Figure 1.14 Print Menu hierarchy with factory settings
Print Menu
Reset Menu
Keystrokes
Table 1.18 Print Menu functions
Menu Item and Function
Display
Keystrokes
Table 1.18 Print Menu functions continued
Menu Item and Function
Display
Menu Item and Function
Job Number
Table 1.18 Print Menu functions continued
Keystrokes
Keystrokes
Table 1.18 Print Menu functions continued
Menu Item and Function
Display
Password Menu
Figure 1.15 Media Server Menu hierarchy with factory settings
Media Server Menu
Reset Menu
Menu Item and Function
Table 1.19 Media Server Menu functions
Filename
Keystrokes
Keystrokes
Table 1.19 Media Server Menu functions continued
Menu Item and Function
Display
Chapter 1 Configuring the Printer
Service Menu
Service Menu
Refer to Table 1.20 on page 1-101 for step-by-step instructions
Password Menu
Figure 1.16 Service Menu hierarchy
Service Menu
Reset Menu
Keystrokes
Table 1.20 Service Menu functions
Menu Item and Function
Display
Keystrokes
Table 1.20 Service Menu functions continued
Menu Item and Function
Display
Keystrokes
Table 1.20 Service Menu functions continued
Menu Item and Function
Display
Keystrokes
Table 1.20 Service Menu functions continued
Menu Item and Function
Display
Keystrokes
Table 1.20 Service Menu functions continued
Menu Item and Function
Display
Setpoints
Value
Count
Table 1.20 Service Menu functions continued
Table 1.20 Service Menu functions continued
Percent
Usage
Menu Item and Function
S/W Level
Fault Message
Fault Description
Table 1.20 Service Menu functions continued
Reset Menu
Figure 1.17 Reset Menu hierarchy with factory settings
Network Defaults
Table 1.21 Reset Menu functions
Factory Defaults
Menu Item and Function
Keystrokes
Table 1.21 Reset Menu functions continued
Menu Item and Function
Display
Keystrokes
Table 1.21 Reset Menu functions continued
Menu Item and Function
Display
CentreWare Internet Services
Managing Printer Usage
Network Printer Services
CentreWare DP
Network Printer Services
CentreWare DP
CentreWare Internet Services
CentreWare Internet Services
2-4 DocuPrint NC60 System Administrator Guide
FSDELETE Command
Using the Hard Drive
FSDOWNLOAD Command
Using the Hard Disk Drive for Secure and Proof Jobs
Hard Drive Considerations
Disk Initialization
Downloading Fonts and Macros
Parameter
FSDOWNLOAD Command
Default
Functional Range
Download Macro
Download Fonts
Parameter
Default
Chapter 3 Using the Hard Drive
Functional Range
Using the Hard Disk Drive for Secure and Proof Jobs
Creating Secure Jobs
@PJL ENTER LANGUAGE = PCL PCL file ESC%-012345X@PJL EOJ ESC%-012345X
@PJL XPROOFJOB @PJL XJOBPASSWORD = number
The job name is limited to 16 alphanumeric characters in the range ASCII 30 through ASCII 255, SP and HT. The password must contain four numeric characters in the range ASCII 48 through ASCII 55. The printer assigns a default job name if no name or a name with a syntax error is called out. The job name is the name displayed on the Control Panel Password Menu when the associated password is entered. If no password is assigned or there is a password syntax error, the entire job is printed immediately and is not stored as a proof job
Using the Hard Disk Drive for Secure and Proof Jobs
Printing or Deleting Secure or Proof Jobs
3-12 DocuPrint NC60 System Administrator Guide
Maintaining the Printer
Chapter 4 Maintaining the Printer
Procedure G
Procedure E
Procedure F
General Troubleshooting
Regular Printer Maintenance
Cleaning the Printer
Cleaning the Print Drum Charger
Cleaning the Printer
Cleaning the Grounding Roller and Feed Rollers
Figure 4.1 Location of Interior Rollers
Chapter 4 Maintaining the Printer
Release the latches on both sides of the Print Drum
Cleaning the Printer
4-6 DocuPrint NC60 System Administrator Guide
Grasp the Print Drum by the handles and slide it up and
While holding the paper switch down, wipe all the rollers
Adjusting Density and Color Balance
Adjusting Density and Color Balance
4-8 DocuPrint NC60 System Administrator Guide
Adjusting Density and Color Balance
Printing a Test Page
Color Adjust
Menus
Interpreting the Test Print
Figure 4.2 Color Balance Test Print
What To Look For There are basically three things to look for in examining the test print
Adjusting Density and Color Balance
Color Density Adjustment
4-12 DocuPrint NC60 System Administrator Guide
Color Adjust Menu
Black Density Adjustment
Color Adjust Black Density
Adjusting Density and Color Balance
Color Adjust Color Balance
Color Balance Adjustment
Menus Color Adjust Menu
Color Adjust Menu Color Density
The printer will be restored to the initial nominal default values
Software
Upgrading the Printer Software
Table 4.1 Software on the CD-ROM
Path to the Software
software. Choose one of the following that is most
Before You Upgrade
There are a variety of ways to upgrade the printer
familiar to you
Macintosh
Table 4.3 Upgrade Methods
Novell
Operating
DO NOT TURN OFF THE PRINTER IN THE MIDDLE OF AN UPGRADE
Printer Controller Upgrade Process
It is important to not interrupt any part of the process
After the Upgrade
Determining a Successful Upgrade
Upgrading the Printer Software
Procedure A Upgrade from CentreWare DP
Print a Configuration Sheet and a Diagnostics Page
off your printer
1 Print a Configuration Sheet and a Diagnostics Page
Procedure B
LPR Upgrade Procedure
lpr switchesqueuefilename RETURN
Try to ping the printer to make sure it has a valid ip address
If you have problems
In addition consult the section “General Troubleshooting” page
Upgrading the Printer Software
1 Print a Configuration Sheet and a Diagnostics Page
Procedure C
The Parallel Port
“Determining a Successful Upgrade” page 4- 20. If
If you have problems
Print a Configuration Sheet and a Diagnostics Page
Procedure D
Insert into Novell Queue
4-26 DocuPrint NC60 System Administrator Guide
Upgrading the Printer Software
If you have problems
In addition consult the section “General Troubleshooting” page
Chapter 4 Maintaining the Printer
4-28 DocuPrint NC60 System Administrator Guide
Procedure E MACINTOSH - XEROX PRINTER UTILITY
Once the upgrade process has begun do not power off your printer
Upgrading the Printer Software
Print a Configuration Sheet and a Diagnostics Page
Procedure F
Upgrade Procedure via Internet Services
Upgrading the Printer Software
If you have problems
Procedure G Mail Send
General Troubleshooting
Upgrading the Printer Software
Power off and on. Send the file again using the same
Chapter 4 Maintaining the Printer
4-34 DocuPrint NC60 System Administrator Guide
Chapter 5 Troubleshooting
Troubleshooting
Control Panel Messages
Message
Control Panel Messages
Table 5.1 Control Panel Messages and Corrective Actions
Explanation/Required Action
Message
job filename
Table 5.1 Control Panel Messages and Corrective Actions
Explanation/Required Action
Explanation/Required Action
Table 5.1 Control Panel Messages and Corrective Actions
Message
Load 81/2 x 13 in. paper in manual bypass
Explanation/Required Action
Table 5.1 Control Panel Messages and Corrective Actions
Message
job filename
Explanation/Required Action
Table 5.1 Control Panel Messages and Corrective Actions
Message
job filename
Message
Table 5.1 Control Panel Messages and Corrective Actions
Explanation/Required Action
Explanation/Required Action
Table 5.1 Control Panel Messages and Corrective Actions
Message
job filename
Explanation/Required Action
Table 5.1 Control Panel Messages and Corrective Actions
Message
job filename
5-10 DocuPrint NC60 System Administrator Guide
Index
DocuPrint NC60 System Administrator Guide
DocuPrint NC60 System Administrator Guide
Keys 1-5
DocuPrint NC60 System Administrator Guide
DocuPrint NC60 System Administrator Guide
DocuPrint NC60 System Administrator Guide
Usage 1-23
DocuPrint NC60 System Administrator Guide
DocuPrint NC60 System Administrator Guide
DocuPrint NC60 System Administrator Guide