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manual DocuPrint NC60 System Administrator Guide
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Troubleshooting
Install
Error codes
Maintenance
Configuring the Printer
If you have problems
Reset Menu
FSDOWNLOAD Command
Procedure E
Default Gateway1
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DocuPrint NC60 System Administrator Guide
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Contents
System Administrator Guide
The Xerox DocuPrint NC60 Color Laser Printer
Version
Printed in the United States of America
This printer contains an emulation of the Hewlett Packard
1999 by Xerox Corporation. All rights reserved
Contents
Chapter 1 Configuring the Printer
Chapter 3 Using the Hard Drive
Chapter 2 Managing Printer Usage
Chapter 4 Maintaining the Printer
Service Menu
Chapter 5 Troubleshooting
Control Panel Messages
DocuPrint NC60 System Administrator Guide
Configuring the Printer
Chapter 1 Configuring the Printer
Control Panel Features
Figure 1.1 DocuPrint NC60 Control Panel
Ready
Processing
Waiting
Menus
The Indicator Lights
Table 1.1 Control Panel indicator lights and their
functions
Light
The Keys
Table 1.2 Control Panel keys and their functions
Chapter 1 Configuring the Printer
Description
Table 1.2 Control Panel keys and their functions continued
Control Panel Features
1-6 DocuPrint NC60 System Administrator Guide
Description
Control Panel Features
Chapter 1 Configuring the Printer
Table 1.2 Control Panel keys and their functions continued
Description
Control Panel Features
1-8 DocuPrint NC60 System Administrator Guide
Table 1.2 Control Panel keys and their functions continued
Description
Control Panel Features
Chapter 1 Configuring the Printer
Table 1.2 Control Panel keys and their functions continued
Description
Navigating the Menu System
2. Reset Menu and its functions Factory Defaults Network Defaults
Table 1.3 Symbols found in the Control Panel Menu systems
Symbol
Purpose
Example
Setting a Menu Option
Menu Name
Item Name
Chapter 1 Configuring the Printer
Current Value
1-14 DocuPrint NC60 System Administrator Guide
Navigating the Menu System
If you press Online at any time prior to pressing
Access to Special Operating Modes
Table 1.4 Access to special operating modes
Key Combinations
Mode
Job Menu Password Menu if optional Hard Disk is installed Tray Menu
Main Menu
Hierarchy and Factory Settings
Table 1.5 Main Menu hierarchy
Main Menu
See “Color Adjust Menu” page
Job Menu
Figure 1.2 Job Menu hierarchy
Table 1.6 Job Menu functions
Menu Item and Function
Keystrokes
Display Reads
Table 1.6 Job Menu functions continued
Chapter 1 Configuring the Printer
Menu Item and Function
Keystrokes
Password Menu
Figure 1.3 Password Menu hierarchy
Table 1.7 Password Menu functions
Menu Item and Function
Keystrokes
Display Reads
Table 1.7 Password Menu functions continued
Menu Item and Function
Keystrokes
Display Reads
Figure 1.4 Tray Menu hierarchy with factory settings
Tray Menu
Table 1.8 Tray Menu functions
New Value
Menu Item and Function
Keystrokes
Table 1.8 Tray Menu functions continued
Menu Item and Function
Keystrokes
Display Reads
1-28 DocuPrint NC60 System Administrator Guide
Table 1.8 Tray Menu functions continued
Menu Item and Function
Keystrokes
PCL Menu
Figure 1.5 PCL Menu hierarchy
Password Menu
Reset Menu
Table 1.9 PCL Menu functions
Menu Item and Function
Keystrokes
Display Reads
Table 1.9 PCL Menu functions continued
Menu Item and Function
Keystrokes
Display Reads
Table 1.9 PCL Menu functions continued
Menu Item and Function
Keystrokes
Display Reads
Chapter 1 Configuring the Printer
Table 1.9 PCL Menu functions continued
Menu Item and Function
Keystrokes
Figure 1.6 System Menu hierarchy with factory settings
System Menu
Password Menu
Reset Menu
Table 1.10 System Menu functions
Display
Menu Item and Function
Keystrokes
Table 1.10 System Menu functions continued
Menu Item and Function
Keystrokes
Display
Table 1.10 System Menu functions continued
Menu Item and Function
Keystrokes
Display
Table 1.10 System Menu functions continued
Menu Item and Function
Keystrokes
Display
Table 1.10 System Menu functions continued
Menu Item and Function
Keystrokes
Display
Table 1.10 System Menu functions continued
Menu Item and Function
Keystrokes
Display
Table 1.10 System Menu functions continued
Menu Item and Function
Keystrokes
Display
Color Adjust Menu
Figure 1.7 Color Adjust Menu hierarchy
Color Adjust Menu
Password Menu
Table 1.11 Color Adjust Menu functions
Menu Item and Function
Keystrokes
Display
Color Adjust Menu functions continued
Menu Item and Function
Keystrokes
Display
Table 1.11 Color Adjust Menu functions continued
Color Adjust Menu
Chapter 1 Configuring the Printer
Menu Item and Function
Imaging Menu
Figure 1.8 Imaging Menu hierarchy
Password Menu
Reset Menu
Table 1.12 Imaging Menu functions
Menu Item and Function
Keystrokes
Display
Table 1.12 Imaging Menu functions continued
Menu Item and Function
Keystrokes
Display
Table 1.12 Imaging Menu functions continued
Menu Item and Function
Keystrokes
Display
Parallel Menu
Figure 1.9 Parallel Menu hierarchy
Password Menu
Reset Menu
Table 1.13 Parallel Menu functions
Menu Item and Function
Keystrokes
Display
Table 1.13 Parallel Menu functions continued
Menu Item and Function
Keystrokes
Display
Serial Menu
Figure 1.10 Serial Menu hierarchy
Password Menu
Reset Menu
Table 1.14 Serial Menu functions
Menu Item and Function
Keystrokes
Display
Table 1.14 Serial Menu functions continued
Menu Item and Function
Keystrokes
Display
Table 1.14 Serial Menu functions continued
Menu Item and Function
Keystrokes
Display
Ethernet Menu
Chapter 1 Configuring the Printer
Refer to Table 1.15 on page 1-59 for step-by-step instructions
Ethernet Menu
Figure 1.11 Ethernet Menu hierarchy
Password Menu
Reset Menu
Default Gateway1
Table 1.15 Ethernet Menu functions
Menu Item and Function
Keystrokes
Display
Table 1.15 Ethernet Menu functions continued
Menu Item and Function
Keystrokes
Display
Table 1.15 Ethernet Menu functions continued
Menu Item and Function
Keystrokes
Display
Table 1.15 Ethernet Menu functions continued
Menu Item and Function
Keystrokes
Display
Table 1.15 Ethernet Menu functions continued
Menu Item and Function
Keystrokes
Display
1-64 DocuPrint NC60 System Administrator Guide
Table 1.15 Ethernet Menu functions continued
Menu Item and Function
Keystrokes
Table 1.15 Ethernet Menu functions continued
Menu Item and Function
Keystrokes
Display
Table 1.15 Ethernet Menu functions continued
Menu Item and Function
Keystrokes
Display
Default Gateway
Table 1.15 Ethernet Menu functions continued
Menu Item and Function
Keystrokes
Table 1.15 Ethernet Menu functions continued
Menu Item and Function
Keystrokes
Display
Token Ring Menu
Chapter 1 Configuring the Printer
Refer to Table 1.16 on page 1-71 for step-by-step instructions
Token Ring Menu
Figure 1.12 Token Ring Menu hierarchy
Password Menu
Reset Menu
Default Gateway1
Table 1.16 Token Ring Menu functions
Menu Item and Function
Keystrokes
Display
Table 1.16 Token Ring Menu functions continued
Menu Item and Function
Keystrokes
Display
Table 1.16 Token Ring Menu functions continued
Menu Item and Function
Keystrokes
Display
Table 1.16 Token Ring Menu functions continued
Menu Item and Function
Keystrokes
Display
Table 1.16 Token Ring Menu functions continued
Menu Item and Function
Keystrokes
Display
Table 1.16 Token Ring Menu functions continued
Menu Item and Function
Keystrokes
Display
Table 1.16 Token Ring Menu functions continued
Menu Item and Function
Keystrokes
Display
Table 1.16 Token Ring Menu functions continued
Menu Item and Function
Keystrokes
Display
Table 1.16 Token Ring Menu functions continued
Menu Item and Function
Keystrokes
Display
1-80 DocuPrint NC60 System Administrator Guide
Table 1.16 Token Ring Menu functions continued
Menu Item and Function
Keystrokes
where xxxx xxxx xxxx can equal any
Table 1.16 Token Ring Menu functions continued
Menu Item and Function
Keystrokes
Table 1.16 Token Ring Menu functions continued
Menu Item and Function
Keystrokes
Display
Figure 1.13 Novell Menu hierarchy with factory settings
Novell Menu
Password Menu
Reset Menu
Table 1.17 Novell Menu functions
Menu Item and Function
Keystrokes
Display
Table 1.17 Novell Menu functions continued
Menu Item and Function
Keystrokes
Display
Table 1.17 Novell Menu functions continued
Menu Item and Function
Keystrokes
Display
Table 1.17 Novell Menu functions continued
Menu Item and Function
Keystrokes
Display
Table 1.17 Novell Menu functions continued
Menu Item and Function
Keystrokes
Display
Table 1.17 Novell Menu functions continued
Menu Item and Function
Keystrokes
Display
Table 1.17 Novell Menu functions continued
Menu Item and Function
Keystrokes
Display
Figure 1.14 Print Menu hierarchy with factory settings
Print Menu
Password Menu
Reset Menu
Table 1.18 Print Menu functions
Menu Item and Function
Keystrokes
Display
Table 1.18 Print Menu functions continued
Menu Item and Function
Keystrokes
Display
Job Number
Table 1.18 Print Menu functions continued
Menu Item and Function
Keystrokes
Table 1.18 Print Menu functions continued
Menu Item and Function
Keystrokes
Display
Figure 1.15 Media Server Menu hierarchy with factory settings
Media Server Menu
Password Menu
Reset Menu
Table 1.19 Media Server Menu functions
Filename
Menu Item and Function
Keystrokes
Table 1.19 Media Server Menu functions continued
Menu Item and Function
Keystrokes
Display
Service Menu
Service Menu
Chapter 1 Configuring the Printer
Refer to Table 1.20 on page 1-101 for step-by-step instructions
Figure 1.16 Service Menu hierarchy
Service Menu
Password Menu
Reset Menu
Table 1.20 Service Menu functions
Menu Item and Function
Keystrokes
Display
Table 1.20 Service Menu functions continued
Menu Item and Function
Keystrokes
Display
Table 1.20 Service Menu functions continued
Menu Item and Function
Keystrokes
Display
Table 1.20 Service Menu functions continued
Menu Item and Function
Keystrokes
Display
Table 1.20 Service Menu functions continued
Menu Item and Function
Keystrokes
Display
Value
Count
Setpoints
Table 1.20 Service Menu functions continued
Percent
Usage
Table 1.20 Service Menu functions continued
Menu Item and Function
Fault Message
Fault Description
S/W Level
Table 1.20 Service Menu functions continued
Reset Menu
Figure 1.17 Reset Menu hierarchy with factory settings
Table 1.21 Reset Menu functions
Factory Defaults
Network Defaults
Menu Item and Function
Table 1.21 Reset Menu functions continued
Menu Item and Function
Keystrokes
Display
Table 1.21 Reset Menu functions continued
Menu Item and Function
Keystrokes
Display
Managing Printer Usage
Network Printer Services
CentreWare Internet Services
CentreWare DP
Network Printer Services
CentreWare DP
CentreWare Internet Services
CentreWare Internet Services
2-4 DocuPrint NC60 System Administrator Guide
Using the Hard Drive
FSDOWNLOAD Command
FSDELETE Command
Using the Hard Disk Drive for Secure and Proof Jobs
Hard Drive Considerations
Disk Initialization
Downloading Fonts and Macros
FSDOWNLOAD Command
Default
Parameter
Functional Range
Download Macro
Download Fonts
Default
Chapter 3 Using the Hard Drive
Parameter
Functional Range
Using the Hard Disk Drive for Secure and Proof Jobs
Creating Secure Jobs
@PJL ENTER LANGUAGE = PCL PCL file ESC%-012345X@PJL EOJ ESC%-012345X
@PJL XPROOFJOB @PJL XJOBPASSWORD = number
The job name is limited to 16 alphanumeric characters in the range ASCII 30 through ASCII 255, SP and HT. The password must contain four numeric characters in the range ASCII 48 through ASCII 55. The printer assigns a default job name if no name or a name with a syntax error is called out. The job name is the name displayed on the Control Panel Password Menu when the associated password is entered. If no password is assigned or there is a password syntax error, the entire job is printed immediately and is not stored as a proof job
Printing or Deleting Secure or Proof Jobs
Using the Hard Disk Drive for Secure and Proof Jobs
3-12 DocuPrint NC60 System Administrator Guide
Maintaining the Printer
Chapter 4 Maintaining the Printer
Procedure E
Procedure F
Procedure G
General Troubleshooting
Regular Printer Maintenance
Cleaning the Printer
Cleaning the Print Drum Charger
Cleaning the Grounding Roller and Feed Rollers
Figure 4.1 Location of Interior Rollers
Cleaning the Printer
Chapter 4 Maintaining the Printer
Cleaning the Printer
4-6 DocuPrint NC60 System Administrator Guide
Release the latches on both sides of the Print Drum
Grasp the Print Drum by the handles and slide it up and
While holding the paper switch down, wipe all the rollers
Adjusting Density and Color Balance
Adjusting Density and Color Balance
4-8 DocuPrint NC60 System Administrator Guide
Printing a Test Page
Color Adjust
Adjusting Density and Color Balance
Menus
Interpreting the Test Print
Figure 4.2 Color Balance Test Print
What To Look For There are basically three things to look for in examining the test print
Color Density Adjustment
Adjusting Density and Color Balance
4-12 DocuPrint NC60 System Administrator Guide
Black Density Adjustment
Color Adjust Black Density
Color Adjust Menu
Adjusting Density and Color Balance
Color Balance Adjustment
Menus Color Adjust Menu
Color Adjust Color Balance
Color Adjust Menu Color Density
The printer will be restored to the initial nominal default values
Upgrading the Printer Software
Table 4.1 Software on the CD-ROM
Software
Path to the Software
Before You Upgrade
There are a variety of ways to upgrade the printer
software. Choose one of the following that is most
familiar to you
Table 4.3 Upgrade Methods
Novell
Macintosh
Operating
Printer Controller Upgrade Process
DO NOT TURN OFF THE PRINTER IN THE MIDDLE OF AN UPGRADE
It is important to not interrupt any part of the process
After the Upgrade
Determining a Successful Upgrade
Procedure A Upgrade from CentreWare DP
Print a Configuration Sheet and a Diagnostics Page
Upgrading the Printer Software
off your printer
Procedure B
LPR Upgrade Procedure
1 Print a Configuration Sheet and a Diagnostics Page
lpr switchesqueuefilename RETURN
If you have problems
In addition consult the section “General Troubleshooting” page
Try to ping the printer to make sure it has a valid ip address
Upgrading the Printer Software
Procedure C
The Parallel Port
1 Print a Configuration Sheet and a Diagnostics Page
“Determining a Successful Upgrade” page 4- 20. If
If you have problems
Procedure D
Insert into Novell Queue
Print a Configuration Sheet and a Diagnostics Page
4-26 DocuPrint NC60 System Administrator Guide
If you have problems
In addition consult the section “General Troubleshooting” page
Upgrading the Printer Software
Chapter 4 Maintaining the Printer
Procedure E MACINTOSH - XEROX PRINTER UTILITY
Once the upgrade process has begun do not power off your printer
4-28 DocuPrint NC60 System Administrator Guide
Upgrading the Printer Software
Procedure F
Upgrade Procedure via Internet Services
Print a Configuration Sheet and a Diagnostics Page
Upgrading the Printer Software
If you have problems
Procedure G Mail Send
General Troubleshooting
Power off and on. Send the file again using the same
Upgrading the Printer Software
Chapter 4 Maintaining the Printer
4-34 DocuPrint NC60 System Administrator Guide
Troubleshooting
Chapter 5 Troubleshooting
Control Panel Messages
Control Panel Messages
Table 5.1 Control Panel Messages and Corrective Actions
Message
Explanation/Required Action
job filename
Table 5.1 Control Panel Messages and Corrective Actions
Message
Explanation/Required Action
Table 5.1 Control Panel Messages and Corrective Actions
Message
Explanation/Required Action
Load 81/2 x 13 in. paper in manual bypass
Table 5.1 Control Panel Messages and Corrective Actions
Message
Explanation/Required Action
job filename
Table 5.1 Control Panel Messages and Corrective Actions
Message
Explanation/Required Action
job filename
Table 5.1 Control Panel Messages and Corrective Actions
Message
Explanation/Required Action
Table 5.1 Control Panel Messages and Corrective Actions
Message
Explanation/Required Action
job filename
Table 5.1 Control Panel Messages and Corrective Actions
Message
Explanation/Required Action
job filename
5-10 DocuPrint NC60 System Administrator Guide
Index
DocuPrint NC60 System Administrator Guide
DocuPrint NC60 System Administrator Guide
Keys 1-5
DocuPrint NC60 System Administrator Guide
DocuPrint NC60 System Administrator Guide
DocuPrint NC60 System Administrator Guide
Usage 1-23
DocuPrint NC60 System Administrator Guide
DocuPrint NC60 System Administrator Guide
DocuPrint NC60 System Administrator Guide
