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Mitel 5 Default Feature Codes, Administrator Feature Codes

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Administrator Phone Guide

58

Default Feature Codes

Each of the station features is assigned a feature code. Using the station’s dialpad, these codes

are entered to select trunks, process calls, and use special features. The following tables show

default feature code values:

Administrator Feature Codes on page 58

Diagnostics Feature Codes on page 59

Phone Feature Codes on page 63

Trunk Access Codes on page62

Administrator Feature Codes

Tabl e 9 summarizes feature codes accessible on administrator phones only.

Table 9: Administrator Feature Codes

Feature Name Code

U.S. (Eur.) Definition

Clear Network Alarm 9851 Clears network-wide alarms on every node in the network, but

will not affect system alarms. The Clear Network Alarm feature

code may be entered on any node in the network, but the Send

Network Alarms flag must be set for the administrator to clear

alarms on other nodes in the network.

Clear System Alarm 9850 Clears all local and network-wide system alarm displays on your

node.

Diagnostics On/Off 9900 (9100) Enables or disables system diagnostics mode to perform

diagnostics functions such as freezing or unfreezing the

database, printing message logs, and seizing a device for

troubleshooting purposes.

Because diagnostics mode affects system performance, you

should run the diagnostics program when the system is idle.

Enable Network Day 9862 Places any or all remote nodes into day mode (you are prompted

for the node number).

Enable Network Night 9861 Places any or all remote nodes into night mode (you are

prompted for the node number).

Modem Disable 9867 Disables the internal modem; used in conjunction with the

assigned extension number of the modem.

Modem Enable 9866 Enables the internal modem; used in conjunction with the

assigned extension number of the modem.

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Contents

Main NOTICE System and Diagnostics Administrator Features Quick Reference Guide Enabling or Disabling System Diagnostics Mode Default Administrator Feature Codes Setting the System Day or Night Mode Setting the System or Network Date and Time Synchronizing Network Time Programming System Speed-Dial Numbers Chapter 1: Introduction Chapter 2: Phone and System Administration Page Appendix A : Reference Page Page Page Overview Administrator Types Additional References Feature References Previous Software and Hardware Versions Administrator Programming Planning Sheets System Networks and Nodes Multicultural English References Page Page Introduction Phone Feature Button Differences Supported Languages and Dial pad Character Descriptions Custom Characters Phones Supporting Newer Character Bitmaps Phones Supporting Old Character Bitmaps Phones Supporting Japanese Character Bitmaps Single-Node and Network (Multi-Node) Configurations System Day and Night Modes Setting a Single-Node System in Day or Night Mode Selecting Nodes for Day or Night Mode System Date and Time Setting the System Date and Time Synchronizing Network Times System Speed Dial Configuration Assistant Station (Phone) Programming Options Enabling or Disabling Other Phones as Administrator Phones Enabling or Disabling Attendant Phones Programming Extension User Names Programming Phone Toll Restrictions 21 Table 10: Default U.S. Class of Service Values Page Page 24 Figure 1: Station Programming Flowchart System Programming Options Entering an Administrator Phone Passcode Changing Do-Not-Disturb (DND) Messages Changing Default Reminder Messages Changing Phone Extension Numbers Swapping Phone Extension Numbers 30 Figure 2: System Database Programming Flowchart Individual Trunk Programming Options Programming the Trunk Answer Supervision Type Programming Caller ID Programming the Hybrid Balance Option Programming DTMF or Dial Pulse Signalling Programming Trunk Group Assignments Programming the Busy Trunk Option Trunk Group Programming Options Programming Trunk Group Day or Night Answer Access Programming Trunk Group Day or Night Ring-in Programming Trunk Group Toll Restrictions Programming Trunk Group Trunk Lists 40 Figure 3: Trunk Database Programming Flowchart 41 Figure 4: Trunk Database Programming Flowchart (Continued) Alarms Alarm Types Network Alarms Alarm Differences Responding to Alarms Clearing Alarms 45 Table 12: Minor System and Voice Processing Alarms (continued) Internal Modem Enabling or Disabling the Internal Modem Resetting the Internal Modem Network Group Diagnostics Running Network Group Diagnostics Seizing a Device Page History Freezes Freezing or Unfreezing the System History Freezing or Unfreezing the Network History Page Page Page Troubleshooting Tips System Administrator and Provider Information Administrator Troubleshooting Tips Programming Planning Sheets Administrator Phone Passcode Phone Information Do-Not-Disturb Messages 55 Reminder Messages To change the default messages, see Changing Default Reminder Messages on page 27. Table 4: Reminder Messages Table 3: Do-Not-Disturb Messages(continued) Page Individual Trunk Programming Trunk Group Programming Default Feature Codes Administrator Feature Codes 59 Diagnostics Feature Codes Table 10: Diagnostics Feature Codes Table 9: Administrator Feature Codes (continued) NOTICE Page Page 62 Trunk Access Codes Tabl e 11 lists trunk access codes used to select trunks when placing outgoing calls. Table 11: Trunk Access Codes 63 Phone Feature Codes Tabl e 12 lists phone feature codes. Table 12: Phone Feature Codes Page Page Page Page Page Index 69 Index A B C D 70 N P R S