Mitel 5 70, N, P, R, S, T, U

Administrator Phone Guide

70

Modem

internal, enabling and disabling 46

internal, resetting 46

Multicultural English references 6

Multi-node configuration 13

N

Network

alarms 43

capacities 5

history, freezing and unfreezing 49

single and multi-node configurations 13

synchronizing time 15

Night Mode, setting 13

P

Passwords, administrator phone 25

Pause, speed dial 16

PBX trunks, speed dialing 16

Phone

attendant, enabling or disabling 19

extension

numbers, changing 28

user names, programming 20

Phone feature codes 63

Programming planning sheets

administrator phone password 54

DND messages 54

individual trunk programming 57

phone information 54

Reminder messages 55

station extension numbers 56

swapping stations 56

trunk groups 57

Provider information 53

R

Reminder Messages

changing 27

programming planning sheets 55

S

Single node configuration 13

Speed dial

pauses and hookflashes 16

System 16

Stations

numbers, programming planning sheets 56

swapping, programming planning sheets 56

Synchronize network time 15

System

alarms 43

date and time, setting 14

history, freezing and unfreezing 49

programming options 25

Speed Dial

deleting names or numbers 16

toll restriction override 20

using 16

T

Time

daylight saving, automatic 14

setting 14

Toll restrictions

COS override for emergency calls 20

programming 20

Troubleshooting

administrator phone 53

administrator phone features 53

Trunk groups

assigning trunks to 34

Day or Night Answer Access, programming 36

Day or Night Ring-in, programming 37

programming planning sheets 57

trunk lists, programming 39

Trunks

access codes 62

Answer Supervision Type, programming 31

assigning to trunk groups 34

Busy Out, programming 35

Caller ID, programming 32

polarity reversal 31

Valid Call Timer 31

U

User names, programming 20

Contents

Main NOTICE System and Diagnostics Administrator Features Quick Reference Guide Enabling or Disabling System Diagnostics Mode Default Administrator Feature Codes Setting the System Day or Night Mode Setting the System or Network Date and Time Synchronizing Network Time Programming System Speed-Dial Numbers Chapter 1: Introduction Chapter 2: Phone and System Administration Page Appendix A : Reference Page Page Page Overview Administrator Types Additional References Feature References Previous Software and Hardware Versions Administrator Programming Planning Sheets System Networks and Nodes Multicultural English References Page Page Introduction Phone Feature Button Differences Supported Languages and Dial pad Character Descriptions Custom Characters Phones Supporting Newer Character Bitmaps Phones Supporting Old Character Bitmaps Phones Supporting Japanese Character Bitmaps Single-Node and Network (Multi-Node) Configurations System Day and Night Modes Setting a Single-Node System in Day or Night Mode Selecting Nodes for Day or Night Mode System Date and Time Setting the System Date and Time Synchronizing Network Times System Speed Dial Configuration Assistant Station (Phone) Programming Options Enabling or Disabling Other Phones as Administrator Phones Enabling or Disabling Attendant Phones Programming Extension User Names Programming Phone Toll Restrictions 21 Table 10: Default U.S. Class of Service Values Page Page 24 Figure 1: Station Programming Flowchart System Programming Options Entering an Administrator Phone Passcode Changing Do-Not-Disturb (DND) Messages Changing Default Reminder Messages Changing Phone Extension Numbers Swapping Phone Extension Numbers 30 Figure 2: System Database Programming Flowchart Individual Trunk Programming Options Programming the Trunk Answer Supervision Type Programming Caller ID Programming the Hybrid Balance Option Programming DTMF or Dial Pulse Signalling Programming Trunk Group Assignments Programming the Busy Trunk Option Trunk Group Programming Options Programming Trunk Group Day or Night Answer Access Programming Trunk Group Day or Night Ring-in Programming Trunk Group Toll Restrictions Programming Trunk Group Trunk Lists 40 Figure 3: Trunk Database Programming Flowchart 41 Figure 4: Trunk Database Programming Flowchart (Continued) Alarms Alarm Types Network Alarms Alarm Differences Responding to Alarms Clearing Alarms 45 Table 12: Minor System and Voice Processing Alarms (continued) Internal Modem Enabling or Disabling the Internal Modem Resetting the Internal Modem Network Group Diagnostics Running Network Group Diagnostics Seizing a Device Page History Freezes Freezing or Unfreezing the System History Freezing or Unfreezing the Network History Page Page Page Troubleshooting Tips System Administrator and Provider Information Administrator Troubleshooting Tips Programming Planning Sheets Administrator Phone Passcode Phone Information Do-Not-Disturb Messages 55 Reminder Messages To change the default messages, see Changing Default Reminder Messages on page 27. Table 4: Reminder Messages Table 3: Do-Not-Disturb Messages(continued) Page Individual Trunk Programming Trunk Group Programming Default Feature Codes Administrator Feature Codes 59 Diagnostics Feature Codes Table 10: Diagnostics Feature Codes Table 9: Administrator Feature Codes (continued) NOTICE Page Page 62 Trunk Access Codes Tabl e 11 lists trunk access codes used to select trunks when placing outgoing calls. Table 11: Trunk Access Codes 63 Phone Feature Codes Tabl e 12 lists phone feature codes. Table 12: Phone Feature Codes Page Page Page Page Page Index 69 Index A B C D 70 N P R S