Mitel 5 - page 76

Ring Intercom Always On/Off 377 Enables/disables the feature that allows the phone to always place

private (non-handsfree) intercom calls.

Ring Tone Selection 398 (Not used on single line phones) Selects the type of ringing alert

tone that will be heard from the phone.

Routing Off 304 Disables System OAI Offering Control for third-party applications.

This feature requires you to enter a passcode. Once you disable

routing, you cannot enable it again (i.e., only the third-party

application can enable routing).

Station Monitor 321 (Hunt Group supervisors only) Allows a designated hunt group

supervisor to monitor a call of anyone in the associated hunt

group.

Station Speed Dial

Station Speed Dial Programming 382

383

Dials/programs one of the 10 Station Speed Dial numbers when

followed by a location code (0–9).

Steal 387 Allows the supervisor to take away a call from the hunt group

member/agent.

Switch Keymap 399 (Not used on single line phones) Allows a phone user to switch

between standard and alternate keymaps.

System Forward Enable

System Forward Disable

System Forward On/Off

352

353

354

Enables or disables the database-programmed System

Forwarding feature for this phone. The on/off feature code can be

used to toggle the feature on or off.

System Speed Dial 381 Dials one of the 1000-5000 System Speed Dial phone numbers

when followed by a location code (000–999 or 0000-4999). Also

used for reviewing System Speed Dial numbers.

Transfer to Hold 346 Transfers a call to another phone and places it on individual hold

so that it does not ring or send call waiting signals until it recalls.

Transfer to Ring 345 Transfers a call to another phone or to an outside phone number.

Table 12: Phone Feature Codes (continued)

Feature Name Code Definition

Page 6 of 6

Contents

Main NOTICE System and Diagnostics Administrator Features Quick Reference Guide Enabling or Disabling System Diagnostics Mode Default Administrator Feature Codes Setting the System Day or Night Mode Setting the System or Network Date and Time Synchronizing Network Time Programming System Speed-Dial Numbers Chapter 1: Introduction Chapter 2: Phone and System Administration Page Appendix A : Reference Page Page Page Overview Administrator Types Additional References Feature References Previous Software and Hardware Versions Administrator Programming Planning Sheets System Networks and Nodes Multicultural English References Page Page Introduction Phone Feature Button Differences Supported Languages and Dial pad Character Descriptions Custom Characters Phones Supporting Newer Character Bitmaps Phones Supporting Old Character Bitmaps Phones Supporting Japanese Character Bitmaps Single-Node and Network (Multi-Node) Configurations System Day and Night Modes Setting a Single-Node System in Day or Night Mode Selecting Nodes for Day or Night Mode System Date and Time Setting the System Date and Time Synchronizing Network Times System Speed Dial Configuration Assistant Station (Phone) Programming Options Enabling or Disabling Other Phones as Administrator Phones Enabling or Disabling Attendant Phones Programming Extension User Names Programming Phone Toll Restrictions 21 Table 10: Default U.S. Class of Service Values Page Page 24 Figure 1: Station Programming Flowchart System Programming Options Entering an Administrator Phone Passcode Changing Do-Not-Disturb (DND) Messages Changing Default Reminder Messages Changing Phone Extension Numbers Swapping Phone Extension Numbers 30 Figure 2: System Database Programming Flowchart Individual Trunk Programming Options Programming the Trunk Answer Supervision Type Programming Caller ID Programming the Hybrid Balance Option Programming DTMF or Dial Pulse Signalling Programming Trunk Group Assignments Programming the Busy Trunk Option Trunk Group Programming Options Programming Trunk Group Day or Night Answer Access Programming Trunk Group Day or Night Ring-in Programming Trunk Group Toll Restrictions Programming Trunk Group Trunk Lists 40 Figure 3: Trunk Database Programming Flowchart 41 Figure 4: Trunk Database Programming Flowchart (Continued) Alarms Alarm Types Network Alarms Alarm Differences Responding to Alarms Clearing Alarms 45 Table 12: Minor System and Voice Processing Alarms (continued) Internal Modem Enabling or Disabling the Internal Modem Resetting the Internal Modem Network Group Diagnostics Running Network Group Diagnostics Seizing a Device Page History Freezes Freezing or Unfreezing the System History Freezing or Unfreezing the Network History Page Page Page Troubleshooting Tips System Administrator and Provider Information Administrator Troubleshooting Tips Programming Planning Sheets Administrator Phone Passcode Phone Information Do-Not-Disturb Messages 55 Reminder Messages To change the default messages, see Changing Default Reminder Messages on page 27. Table 4: Reminder Messages Table 3: Do-Not-Disturb Messages(continued) Page Individual Trunk Programming Trunk Group Programming Default Feature Codes Administrator Feature Codes 59 Diagnostics Feature Codes Table 10: Diagnostics Feature Codes Table 9: Administrator Feature Codes (continued) NOTICE Page Page 62 Trunk Access Codes Tabl e 11 lists trunk access codes used to select trunks when placing outgoing calls. Table 11: Trunk Access Codes 63 Phone Feature Codes Tabl e 12 lists phone feature codes. Table 12: Phone Feature Codes Page Page Page Page Page Index 69 Index A B C D 70 N P R S