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Mitel 5 Single-Node and Network (Multi-Node) Configurations

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Phone and System Administration

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Single-Node and Network (Multi-Node) Configurations

Your system may be a stand-alone system (single node) or it may be connected to more than

one node as a network (multi-node). In some cases, you can use the administrator phone to

configure network node features. See “System Networks and Nodes” on page5 for more

information.

System Day and Night Modes

Day or Night Mode determines a system trunk access, toll restriction, emergency outgoing

access, and related features for all phones on a node. Active calls are not affected when you

switch to Day or Night Mode.

Setting a Single-Node System in Day or Night Mode

You can set the local node in Day or Night Mode.

To set the Day or Night Mode status for a single-node:

1. Dial 9860. NIGHT MODE IS ON (or OFF) appears followed by THE SYSTEM IS IN NIGHT

MODE, if the system is in Night Mode. If the system is in Day Mode, the display returns to

the idle state.

Selecting Nodes for Day or Night Mode

You can select system nodes for Day or Night Mode.

To activate Night Mode for a specific node:

1. Dial 9861. ENABLE NIGHT MODE ON NODE appears.

2. Enter the node number (01–99), or enter 00 to select all nodes (00 can also be used for a

single-node configuration). ENABLED NETWORK NIGHT MODE appears, followed by

THE SYSTEM (or NODE <number>) IS IN NIGHT MODE.

To activate Day Mode for a specific node:

1. Dial 9862. ENABLE DAY MODE ON NODE appears.

2. When prompted, enter the node number (01–99). To select all nodes or for a single-node

configuration, enter 00. ENABLED NETWORK DAY MODE appears. The display then

returns to the idle state.

Contents

Main NOTICE System and Diagnostics Administrator Features Quick Reference Guide Enabling or Disabling System Diagnostics Mode Default Administrator Feature Codes Setting the System Day or Night Mode Setting the System or Network Date and Time Synchronizing Network Time Programming System Speed-Dial Numbers Chapter 1: Introduction Chapter 2: Phone and System Administration Page Appendix A : Reference Page Page Page Overview Administrator Types Additional References Feature References Previous Software and Hardware Versions Administrator Programming Planning Sheets System Networks and Nodes Multicultural English References Page Page Introduction Phone Feature Button Differences Supported Languages and Dial pad Character Descriptions Custom Characters Phones Supporting Newer Character Bitmaps Phones Supporting Old Character Bitmaps Phones Supporting Japanese Character Bitmaps Single-Node and Network (Multi-Node) Configurations System Day and Night Modes Setting a Single-Node System in Day or Night Mode Selecting Nodes for Day or Night Mode System Date and Time Setting the System Date and Time Synchronizing Network Times System Speed Dial Configuration Assistant Station (Phone) Programming Options Enabling or Disabling Other Phones as Administrator Phones Enabling or Disabling Attendant Phones Programming Extension User Names Programming Phone Toll Restrictions 21 Table 10: Default U.S. Class of Service Values Page Page 24 Figure 1: Station Programming Flowchart System Programming Options Entering an Administrator Phone Passcode Changing Do-Not-Disturb (DND) Messages Changing Default Reminder Messages Changing Phone Extension Numbers Swapping Phone Extension Numbers 30 Figure 2: System Database Programming Flowchart Individual Trunk Programming Options Programming the Trunk Answer Supervision Type Programming Caller ID Programming the Hybrid Balance Option Programming DTMF or Dial Pulse Signalling Programming Trunk Group Assignments Programming the Busy Trunk Option Trunk Group Programming Options Programming Trunk Group Day or Night Answer Access Programming Trunk Group Day or Night Ring-in Programming Trunk Group Toll Restrictions Programming Trunk Group Trunk Lists 40 Figure 3: Trunk Database Programming Flowchart 41 Figure 4: Trunk Database Programming Flowchart (Continued) Alarms Alarm Types Network Alarms Alarm Differences Responding to Alarms Clearing Alarms 45 Table 12: Minor System and Voice Processing Alarms (continued) Internal Modem Enabling or Disabling the Internal Modem Resetting the Internal Modem Network Group Diagnostics Running Network Group Diagnostics Seizing a Device Page History Freezes Freezing or Unfreezing the System History Freezing or Unfreezing the Network History Page Page Page Troubleshooting Tips System Administrator and Provider Information Administrator Troubleshooting Tips Programming Planning Sheets Administrator Phone Passcode Phone Information Do-Not-Disturb Messages 55 Reminder Messages To change the default messages, see Changing Default Reminder Messages on page 27. Table 4: Reminder Messages Table 3: Do-Not-Disturb Messages(continued) Page Individual Trunk Programming Trunk Group Programming Default Feature Codes Administrator Feature Codes 59 Diagnostics Feature Codes Table 10: Diagnostics Feature Codes Table 9: Administrator Feature Codes (continued) NOTICE Page Page 62 Trunk Access Codes Tabl e 11 lists trunk access codes used to select trunks when placing outgoing calls. Table 11: Trunk Access Codes 63 Phone Feature Codes Tabl e 12 lists phone feature codes. Table 12: Phone Feature Codes Page Page Page Page Page Index 69 Index A B C D 70 N P R S