Administrator Phone Guide

To respond to a minor alarm:

1.When a minor alarm indication appears, write down the alarm information.

2.While on-hook, clear the alarm as described in “Clearing Alarms” on page 44. SYSTEM (or

NETWORK) ALARM CLEARED appears.

3.Take the appropriate action as indicated in Table 12 on page 44. If an alarm is not listed in the table, contact service personnel.

Clearing Alarms

You can clear a network-wide alarm on the local node only or on every node in the network. To clear an alarm, you can use either the administrator feature codes or menu buttons.

To use the feature codes to clear alarms:

1.Dial one of the following feature codes to clear the alarm:

•Clear Network Alarm (9851): This feature code clears network-wide alarms on every node in the network, but it does not affect system alarms. The Clear Network Alarm feature code may be entered on any node in the network, but the Send Network Alarms flag must be set for you to clear alarms on other nodes in the network.

•Clear System Alarm (9850): This feature code clears all local and network-wide sys- tem alarm displays on your node.

After you enter the feature code, SYSTEM (or NETWORK) ALARM CLEARED appears, and the highest priority alarm is cleared. If applicable, enter the feature code again to clear the next alarm in the queue (only one alarm is cleared at a time).

To use menu buttons to clear alarms:

1.Do one of the following:

•Press the CLEAR ALL ALARMS menu button to clear all alarms. ALL ALARMS CLEARED appears, and the display returns to the idle menu.

•Press the CLEAR ALARM menu button to clear the currently displayed alarm. SYSTEM (or NETWORK) ALARM CLEARED appears, and the display shows the next highest pri- ority, if applicable. If there are no more alarms, the display returns to the idle menu.

 

Table 12: Minor System and Voice Processing Alarms

 

 

 

Alarm Text

 

Description and Action Required

 

 

 

SYS ALARM #10

 

A phone has remained off-hook and inactive past the expiration of the Inactivity

xNNNN OFF HOOK

 

Alarm timer. The display and the SMDR indicate which phone is off-hook. The lamps

 

 

in the button for that station on attached Direct Station Select (DSS) units or

 

 

Programmable Key Module (PKM) units and on the Speed Dial buttons of other

 

 

phones flutter continuously.

 

 

Locate the phone and replace the handset in the cradle. Calls being transmitted over

 

 

the secondary voice path are not affected or interrupted by an off-hook alarm

 

 

condition.

 

 

 

 

 

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Mitel 5 Clearing Alarms, Administrator Phone Guide To respond to a minor alarm, To use the feature codes to clear alarms
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