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Mitel 5 Programming Trunk Group Toll Restrictions

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Administrator Phone Guide

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Programming Trunk Group Toll Restrictions

You can program toll restriction classes of service for the trunk groups. See “Programming

Phone Toll Restrictions” on page20 for more information.

To program trunk group toll restrictions:

1. Dial 9932 (9132 in Europe). If a passcode is required (see page25), ENTER PASSCODE

appears (otherwise, go to step 3).

2. Enter the passcode, and then press #. ENTER DATABASE OPTION (1 - 3) appears.

3. Press 3 or the TRUNK menu button. ENTER TRUNK OPTION appears.

4. Press 2 or the TRUNK GROUP menu button. ENTER TRUNK GROUP EXTENSION appears.

5. Enter the extension number, or enter a partial extension number, and then press # or the

ACCEPT menu button. The extension information that best matches the partial number

appears. You can use the Volume buttons or the NEXT and PREVIOUS menu buttons to

scroll through entries.

6. Press # or the ACCEPT menu button to accept the entry . ENTER TRUNK GROUP OPTION

(1 - 6) appears.

7. Press 5 or the TOLL RESTRICTION menu button. TOLL RESTRICTION OPTION (1 - 4)

appears.

8. Select one of the following toll restrictions:

•COS for day or night mode: For Day Mode, press 1 or the COS DAY menu button,

or press 2 or the COS NIGHT menu button Night Mode. SET DAY (or NIGHT) COS

<number> appears. If necessary, scroll to the correct COS. When the display shows the

correct COS, press 1 or the ON menu button to enable the toll restriction, or press 2

or the OFF menu button to disable it. If applicable, repeat this step to program additional

COS toll restrictions.

•Exempt from ARS: Press 3 or the EXEMPT FROM ARS button. EXEMPT FROM ARS

appears. Press 1 or the YES menu button to enable the option, or press 2 or the NO

menu button to disable it.

•Subject to toll restriction: Press 4 or the SUBJECT TO TOLL menu button. When

the display shows SUBJECT TO TOLL, press 1 or the YES menu button to enable the

option. Or, press 2 or the NO menu button to disable it.

9. Press # or the ACCEPT menu button to continue. DATABASE UPDATED appears.

10. When you have finished programming the administrator telephone set, press the Speaker

button or # repeatedly to exit the programming session.

Note: At any time, you can press * to return to the previous menu, or press the Speaker button

to exit the programming session and cancel any unsaved changes.

Contents

Main NOTICE System and Diagnostics Administrator Features Quick Reference Guide Enabling or Disabling System Diagnostics Mode Default Administrator Feature Codes Setting the System Day or Night Mode Setting the System or Network Date and Time Synchronizing Network Time Programming System Speed-Dial Numbers Chapter 1: Introduction Chapter 2: Phone and System Administration Page Appendix A : Reference Page Page Page Overview Administrator Types Additional References Feature References Previous Software and Hardware Versions Administrator Programming Planning Sheets System Networks and Nodes Multicultural English References Page Page Introduction Phone Feature Button Differences Supported Languages and Dial pad Character Descriptions Custom Characters Phones Supporting Newer Character Bitmaps Phones Supporting Old Character Bitmaps Phones Supporting Japanese Character Bitmaps Single-Node and Network (Multi-Node) Configurations System Day and Night Modes Setting a Single-Node System in Day or Night Mode Selecting Nodes for Day or Night Mode System Date and Time Setting the System Date and Time Synchronizing Network Times System Speed Dial Configuration Assistant Station (Phone) Programming Options Enabling or Disabling Other Phones as Administrator Phones Enabling or Disabling Attendant Phones Programming Extension User Names Programming Phone Toll Restrictions 21 Table 10: Default U.S. Class of Service Values Page Page 24 Figure 1: Station Programming Flowchart System Programming Options Entering an Administrator Phone Passcode Changing Do-Not-Disturb (DND) Messages Changing Default Reminder Messages Changing Phone Extension Numbers Swapping Phone Extension Numbers 30 Figure 2: System Database Programming Flowchart Individual Trunk Programming Options Programming the Trunk Answer Supervision Type Programming Caller ID Programming the Hybrid Balance Option Programming DTMF or Dial Pulse Signalling Programming Trunk Group Assignments Programming the Busy Trunk Option Trunk Group Programming Options Programming Trunk Group Day or Night Answer Access Programming Trunk Group Day or Night Ring-in Programming Trunk Group Toll Restrictions Programming Trunk Group Trunk Lists 40 Figure 3: Trunk Database Programming Flowchart 41 Figure 4: Trunk Database Programming Flowchart (Continued) Alarms Alarm Types Network Alarms Alarm Differences Responding to Alarms Clearing Alarms 45 Table 12: Minor System and Voice Processing Alarms (continued) Internal Modem Enabling or Disabling the Internal Modem Resetting the Internal Modem Network Group Diagnostics Running Network Group Diagnostics Seizing a Device Page History Freezes Freezing or Unfreezing the System History Freezing or Unfreezing the Network History Page Page Page Troubleshooting Tips System Administrator and Provider Information Administrator Troubleshooting Tips Programming Planning Sheets Administrator Phone Passcode Phone Information Do-Not-Disturb Messages 55 Reminder Messages To change the default messages, see Changing Default Reminder Messages on page 27. Table 4: Reminder Messages Table 3: Do-Not-Disturb Messages(continued) Page Individual Trunk Programming Trunk Group Programming Default Feature Codes Administrator Feature Codes 59 Diagnostics Feature Codes Table 10: Diagnostics Feature Codes Table 9: Administrator Feature Codes (continued) NOTICE Page Page 62 Trunk Access Codes Tabl e 11 lists trunk access codes used to select trunks when placing outgoing calls. Table 11: Trunk Access Codes 63 Phone Feature Codes Tabl e 12 lists phone feature codes. Table 12: Phone Feature Codes Page Page Page Page Page Index 69 Index A B C D 70 N P R S