Mitel 5 Introduction

Phone and System Administration

Introduction

You can use a designated administrator phone for simple system administrative tasks. Mitel

recommends using a larger-size display phone, such as the Mitel 5340, 5360, 8662, 8660,

8568, or 8560 phone to administer the system. You may notice some feature differences

between the phone types, as described in the following sections.

Tabl e 2 describes differences between the Mitel 5340, 5360, 8662, 8660, 8568, and 8560

phones when using feature buttons to enter dial pad characters or activate features. For ease

of use, this guide refers to buttons in procedures by name rather than using the icon designation.

For example, a procedure may refer to the Backspace button, which can be either the

(Mute) button (models 8662, 8660, and 8560) or the (Hold) button (models 5340, 5360,

and 8568). Refer to the appropriate phone user guide for detailed phone feature descriptions.

In addition to U.S. English, U.K. English, Mexican Spanish, and Japanese, v4.0 or later software

supports Canadian (Québec) French. Any of these five languages can be designated as primary

or secondary languages in the system.

The Change Language feature code (default 301) allows phone users to switch between the

system’s designated primary language and the phone’s designated secondary language. After

a language is selected, all of the displays on that phone present the chosen language (except

for diagnostic displays, which are presented in English only, and custom feature and trunk

labels, which are presented as programmed). Likewise, all of the voice prompts on that phone

will present the chosen language (except for Enterprise Messaging, which does not support

Canadian French).

Various features such as Do-Not-Disturb and Station Speed Dial allow users to enter custom

characters from their phone’s dial pad. Depending on which language the phone is using, the

custom characters may change. The charts on the following pages show which custom

Table 2: Mitel 8560, 8568, 8660, 8662, 5340, and 5360 Phone Button Differences

Button as Referenced in Procedures Mitel 8560, 8660,

and 8662 Mitel 5340 5360, and

8568

Backspace: Moves the cursor to the previous position

when entering characters. (Mute) (Hold)

Forward: Moves the cursor to the next position when

entering characters. (Forward) (Transfer)

Special: Sometimes required to enter feature codes. (Special) (Special)

MUTE

FWD