Administrator Phone Guide

Table 10: Diagnostics Feature Codes (continued)

Feature Name

Code

Definition

U.S. (Eur.)

 

 

 

 

 

Diagnostic –

9926 (9126)

Turns off the ASAI output to Message Print. ASAI is the protocol

ASAI Snoop Off

 

the system uses to talk to DB Programming and the AVDAP.

 

 

Turning this feature on helps the support personnel debug the

 

 

messaging between Call Processing and DB Programming or Call

 

 

Processing and the AVDAP.

 

 

 

Diagnostic –

9927 (9127)

Turns on the ASAI output to Message Print. ASAI is the protocol

ASAI Snoop On

 

the system uses to talk to DB Programming and the voice

 

 

processing system. Turning this feature on helps the support

 

 

personnel debug the messaging between Call Processing and DB

 

 

Programming or Call Processing and the AVDAP.

 

 

 

Diagnostic –

9933 (9133)

Allows a field technician to dump a device or structure when

Dump Extension

 

debugging a problem. The system dumps the internal data

 

 

structures for that extension to message print. If you press the

 

 

pound button (#) you are prompted for a command. The

 

 

command allows you to enter an alphanumeric string of the

 

 

structure to dump.

 

 

 

Diagnostic –

9936 (9136)

Pressing the Dump Node Information feature code dumps

Dump Node Information

 

specified node information to Message Print for diagnostic

 

 

purpose. When the system prompts for a node number, enter the

 

 

applicable node number or zero (0) for all nodes within a network.

 

 

If the node does not exist, an error message saying INVALID

 

 

NODE NUMBER appears and prompts you for a node number

 

 

again.

 

 

After entering a node number, the system displays a confirmation

 

 

message on the phone display. This helps you analyze which

 

 

nodes are up and which nodes are down (the word ‘down’ does

 

 

not mean that the node is completely down, it simply means the

 

 

node is unreachable). For Example:

 

 

If all nodes are up, the display shows ALL NODES ARE UP X. The

 

 

‘X’ represents the total number of the nodes.

 

 

If node 3 and 5 of a 5-node network are down, the display shows

 

 

# NODES DOWN 2 3 5.

 

 

 

Diagnostic –

9943 (9143)

For internal engineering use only.

Heap Dump

 

 

 

 

 

Diagnostic –

9947 (9147)

This feature code outputs miscellaneous heap information to

Heap Statistics

 

Message Print as well as putting up a message on the phone that

 

 

indicates the percentage of available dynamic heap memory. This

 

 

feature code is useful in determining if the system is losing heap

 

 

memory and how quickly the system may be losing it.

 

 

 

 

 

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Mitel 5 manual Administrator Phone Guide Diagnostics Feature Codes

5 specifications

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