Phone and System Administration

 

 

 

Table 10: Default U.S. Class of Service Values

 

 

 

 

 

COS

Name

Restriction

 

 

 

 

 

01

ARS Only

This is a phone class of service only. It is not used for trunk groups. Also, the

 

 

 

Automatic Route Selection (ARS) feature, which is standard on the 5000 CP, is

 

 

 

required.

 

 

 

Calls can only be placed using the ARS feature. The user hears reorder tones when

 

 

 

attempting to place a call using any other method. A restricted user can still select

 

 

 

individual trunks if the trunks are designated as exempt from ARS Only, or if they were

 

 

 

transferred, were placed on hold, or are recalling or ringing. Trunk restriction

 

 

 

determines which trunks in the ARS route group can be selected by the phone or

 

 

 

application.

 

 

 

 

 

02

Deny Area/

This restriction is divided into eight user groups to allow the use of varying area/office

 

 

Office

code restriction tables. This is useful for reducing restrictions for some of the phones,

 

 

 

applications, or trunk groups while increasing restrictions for others.

 

 

 

Each phone, application, and trunk group is assigned a day mode and a night mode

 

 

 

user group in DB Programming. Within each user group, area codes can be

 

 

 

designated as restricted, allowed, or extended. Restricting an area code prevents

 

 

 

users from placing calls to that area code. Allowing an area code allows all office

 

 

 

codes within that area code. Designating an area code as extended allows the

 

 

 

programmer to determine which office codes (up to 800) are allowed or restricted

 

 

 

within that area code.

 

 

 

 

 

03

Deny

Calls to operator numbers are restricted.

 

 

Operator

 

 

 

 

 

 

04

Deny Toll

Calls to numbers containing a toll string (defaults to 1) are restricted.

 

 

Access

 

 

 

 

 

 

05

Deny

Calls to international numbers are restricted.

 

 

International

 

 

 

 

 

 

06

Deny Equal

Calls that begin with equal access digits (10XXX or 101XXXX) are restricted.

 

 

Access

 

 

 

 

 

 

07

Deny Local

Calls to local numbers are restricted.

 

 

Calls

 

 

 

 

 

 

08

Denied

Calls to programmed denied numbers (defaults to 1900NXXXXXX+ and 976XXXX+)

 

 

Numbers

are restricted.

 

 

 

 

 

09

Allowed

Calls to programmed allowed numbers (defaults to 1800NXXXXXX+) are allowed,

 

 

Numbers

even if the number also matches a dial pattern in a restricted class of service that is

 

 

 

assigned to the phone, application, or trunk group being used.

 

 

 

 

 

COS designations 01 to 09 have default values. COS designations (10 to 16) do not have default values and are blank. All COS values are programmable. Each may be specified as an allowed or denied class of service, dialing patterns can be programmed for each, and each can be assigned to phones and trunk groups as needed.

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Mitel 5 manual Name Restriction, Office

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