Administrator Phone Guide

Alarms

Alarms are generated on phones as the result of continuous self-diagnostics run within the system and are a basic indicator that there is a problem or potential problem with the system. The severity and type of alarm determines the corrective action necessary to resolve the problem.

To allow you to monitor multiple nodes, the system provides both system alarms, which includes voice processing alarms, and network-wide alarms. See Table 12 on page 44 for the complete list of minor system and voice processing alarms.

Alarm Types

On the 5000 CP, alarms are grouped into the following categories:

Minor System alarms (000–019): These alarms indicate a minor system that can often be addressed without calling service personnel.

Minor Voice Processing alarms (020–039): These alarms indicate a minor voice process- ing problem that can often be addressed without calling service personnel.

Note: Even when a voice processing alarm has been registered, the system may still function correctly

Major System alarms (100–199): These alarms indicate a system problem that requires calling service personnel.

Major Voice Processing alarms (200–224): These alarms indicate a voice processing problem that requires calling service personnel.

Network alarms (225–244): These alarms indicate a system or voice processing problem generated from a remote node. These alarms are handled in the same way as the local alarm is handled. When a network alarm occurs, the local alarm (number) equivalent is displayed on the first line of your administrator’s phone and the node where the alarm originated is indicated on the second line. What distinguishes a network alarm from a local alarm is the node information that appears on the second line of the phone’s display.

Note: The alarm numbers 225–244 are used internally by the system and do not appear on your administrator’s phone. Instead, your administrator phone shows the equivalent local alarm number between 000 and 224.

System Application alarms (A1001-A1099): These alarms indicate an issue with one of the system applications. See the individual alarm to determine the level of service required.

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Mitel 5 manual Alarms, Alarm Types

5 specifications

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