A&D TM-2430-13 instruction manual Communication Errors, Communications Error dialog box

3-2 Communication Errors

When communicating between the monitor and the PC, the following dialog box may appear if the communication setup is not performed properly:

Figure 34: Communications Error dialog box

If this error occurs, complete the steps below:

Step 1 Click the OK button on the Error dialog box.

Step 2 Check the monitor's battery. Recharge the battery if necessary. Or replace with new batteries.

Step 3 Check the Default Serial Port selection. Make sure it is correct. Step 4 Check the Default Recorder Type selection. Make sure it is correct.

Step 5 Disconnect the monitor from the processor and reconnect them. (TM-2420/TM-2421) Disconnect the cable and reconnect it. (TM-2430/UA-767PC)

Step 6 Attempt communication. You may need to go through the process a few times to re- establish communication.

If the error still persists, complete the steps below: Step 1 Exit the software.

Step 2 Disconnect the monitor from the processor and reconnect them. (TM-2420/TM-2421) Disconnect the cable and reconnect it. (TM-2430/UA-767PC)

Step 3 Charge the monitor's battery. (TM-2420/TM-2421 only) Step 5 Start the software.

Step 6 Check the Default Serial Port selection. Make sure it is correct.

Step 7 Check the Default Recorder Type selection. Make sure it is correct.

Step 8 Attempt communication again.

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