Call Pickup | Aastra Telecom ITE-760 instruction

ITE-760 User Guide

Call Pickup

The Call Pickup feature allows you to answer another ringing line at your phone. There are two types of Call Pickup:

•Group Call Pickup - Your extension is assigned to a Call Pickup group. You can answer a call directed to any member of your Call Pickup Group.

•Extension Call Pickup - You can answer a call directed to another phone by pressing the Call Pickup feature key and dialing the extension number of the ringing phone.

•See your system administrator for information regarding members of your Call Pickup Group.

•When two phones are ringing at the same time, the phone that was ringing first is picked up. That call can be put on hold while the second call is picked up.

•If you hear a fast busy tone after trying to pick up a call, either you are not assigned to that group or another group member picked up the call.

Pick up a Call as Member of a Call Pickup Group

Condition:

A call is ringing in for a member of the Call Pickup Group

Step		Action			Result

1.			Lift the handset

		Or
		Press

2.		Press			The caller is connected on your
					extension

Pick up a Call by Dialing the Extension Number

Condition:

A call is ringing in for a member of the Call Pickup Group

Aastra - 2568-004	M	37
	M

Image 51

Aastra Telecom ITE-760 Pick up a Call as Member of a Call Pickup Group, Pick up a Call by Dialing the Extension Number

Contents

Page Proprietary Information and Contents Trademarks and Acknowledgements What to Expect when Contacting Company4th Edition May 5 Contact Information Revision Date Point Number Completed Contact Description Revision History Table of Contents Choose Privileged Ring Melody and Volume ITE-760 User Guide Proprietary Information and Contents Add Group Listen Parties to a Conference Directories and Logs Dial a Party from the System Name/Number Directory Appendix I Glossary Feature CodesAppendix II Troubleshooting Telephone Tests Conventions Used In This Publication About This PublicationAudience Publication Organization Publication Number Title References ITE-760 Description FeaturesFeature Description Chapter Basic Information ITE-760 Using the ITE-760 Recommendations and Safety Expansion Module Accessory ITE-760 Connections Navigator Keys ITE-760 DiagramKey Description Navigator Alphabetic Keypad Other KeysDescription Icon Action Key Lamp Status Description Key Lamp SymbolsMessage Key Lamp Key Lamp Description Sound Tone Ring TypesSystem Tones Ring Type Description Voice Prompt Description System Voice PromptsPlace a Call Get Dial Tone Dial by Name from the System Directory Place an Internal CallPlace an External Call Dial by Name from the Personal Directory Condition Answer a CallEnd a Call Dial with the Incoming Calls Log Basic Information Display Contrast Chapter Phone SettingsRing Melody and Volume Settings Category Settings Description Choose Privileged Ring Melody and Volume Choose the Ring Melody and Volume Key Beep Volume Listening Volume New beep volume each Deactivate the Speaker Chapter Modes of OperationSpeaker Activate the Speaker Activate and Deactivate the Mute Feature MuteHands Free Auto-Answer Activate Hands Free Answer Deactivate Hands Free Auto-AnswerHFA key lamp OFF Answer a Call with Hands Free Auto-Answer Activated End a Call with Hands Free Auto-Answer ActivatedConditions Key Description Chapter FeaturesAbbreviated Dial Abbreviated Dial Methods Program an Abbreviated Dial Number Other Softkeys Used with Abbreviated Dial Modify an Abbreviated Dial NumberUse the Directory Key to dial an Abbreviated Dial Number Display Abbreviated Dial Numbers Use the Abbreviated Dial Feature Key Use the Answer Release Key Answer/Release Program an Auto Dial Key Auto Dial Other Softkeys Used with Auto Dial Modify an Auto Dial NumberUse an Auto Dial Number Display an Auto Dial Number Busy Override Override a Busy Extension Buzz/Status Place a Buzz Call to a Status User Answer a Buzz Call from a Status UserStep Action Answer a Call from a Buzz User Place a Status Call to a Buzz User Program Call Forward Call Forward Option Turn Off Call Forward using Softkeys Other Softkeys Used with Call Forward Step Action Result Press Exits the Programming FunctionAction Result Mark a Call Call Mark Call Park Park a CallPick Up a Parked Call from Any Phone in the System Call Pickup Pick up a Call as Member of a Call Pickup GroupPick up a Call by Dialing the Extension Number Call Waiting Tone Description Call Waiting Alternate Between Calls Accept a Call Waiting Callback Return to the Holding Party when One Party Hangs Up Answer a Returned Callback Place a Callback on a Busy Extension Display a Callback Return a Callback Conference CancelDisplay and Cancel a Callback Use Cancel Conference up to Seven Parties Data Calls Leave the Conference and ReturnLeave the Conference Do Not Disturb Use Data Features Use the Event Timer Event Timer Display Add Group Listen Parties to a Conference Group Listen Hold Rejoin the ConferencePlace a Call on Hold Retrieve a Party on Hold Hotline Conference Toggle between Held CallsInitiate a Hotline Conference Call Use Hotline HotlineIntercom Accept a Hotline Conference Call Answer an Intercom Call Place an Intercom Call Meet-Me Conference Enter a Meet-Me ConferenceLeave a Meet-Me Conference Accept a Call Waiting During a Meet-Me Conference Lock and Unlock a Meet-Me Conference Privacy Release Transfer an Outside Call to a Meet-Me ConferenceUse Privacy Release Type Cancel Privacy ReleaseQueue for External Lines Use Callback Queuing Receive an Automatic Callback Plus the feature code Use Online Queuing Cancel the CallbackStep Action Result Hang up Callback is cancelled Redial Display the Redial Number Use the Last Number Redial Feature KeyUse the Redial Softkey Use the Green Key and the Outgoing Calls Log Display using the Outgoing Calls Log Step Action Result Press Dial the destination Number TransferInitiate an Announced Transfer Initiate an Unannounced Transfer Return to Transferred Party after Connection to Voice Mail Return to the Transferred Party Access Voice Mail on a Phone Using the R Key Voice MailMessage Key Lamp Status Retrieve a Message from another Phone or Outside Location Features Directory/Log Storage Chapter Directories and LogsDirectories and Logs Private Directory Search by Name in the Private Directory Access the Private Directory Modify a Record in the Private Directory Create an Entry in the Private Directory Customize the Labels of the Private Directory Lists Place a Call from the Private Directory Search in a List in the Private Directory Display shows the next record Delete a Record in the Private DirectoryDelete All Records or Delete a Specific List Record is deleted Information Directory View the Information DirectoryInformation Definition Enter the Free Number Information Enter FAX, GSM, and Dect Information Incoming Calls Log Access the Incoming Calls Log Display Call RecordsDisplay Description Place a Call from the Incoming Calls Log Store an Incoming Calls Record in the Private DirectoryDisplay Step Action Result Press Time Step Action Result Press List is updatedDelete a Record from the Incoming Calls Log Delete all Records in the Incoming Calls Log View the Outgoing Calls Log Outgoing LNR Calls Log Place a Call from the Outgoing Calls Log LNR log is updated Delete a Record from the Outgoing Calls LogDelete the Entire LNR Calls Log System Name/Number Directory Dial a Party from the System Name/Number Directory Directories and Logs Chapter Feature Codes Feature CodesFeature Action Feature Code Numeric Feature Codes Basic Telephone Self-Test Basic ProceduresChapter Telephone Tests Telephone Tests Or Press Key Lamp Test Informational Tests Test Name ActionResponse System Tone Tests Voice Mail Telephone Tests Appendix Glossary GlossaryTerm Definition Appendix I,Glossary Term Definition Appendix I,Glossary Appendix Troubleshooting TroubleshootingProblem Possible Cause