Retrieve a Party on Hold, Step Action | Aastra Telecom ITE-760

Chapter 4, Features

Step Action

1.

Press

Or

Press

Or

Press

Retrieve a Party on Hold

Condition:

Caller 1 is on hold

Step		Action			Result

1.		Press			Extension key lamp ON

		Or			You are reconnected to the
					held party
		Press			held party
		Press

		Or
		Press

Place a Call when a Party is On Hold and Alternate Between Calls

Condition:

Caller 1 is on hold

Step	Action		Result

1.	From dial tone:
	Dial Caller 2 and wait for
	Caller 2 to answer		You are connected to Caller 2
			You are connected to Caller 2

50	M	Aastra – 2568-004
	M

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Aastra Telecom ITE-760 manual Retrieve a Party on Hold, Step Action

Contents

Page Proprietary Information and Contents What to Expect when Contacting Company 4th Edition May 5Contact Information Trademarks and Acknowledgements Revision History Revision Date Point Number Completed Contact Description Table of Contents Choose Privileged Ring Melody and Volume ITE-760 User Guide Proprietary Information and Contents Add Group Listen Parties to a Conference Directories and Logs Dial a Party from the System Name/Number Directory Feature Codes Appendix II TroubleshootingTelephone Tests Appendix I Glossary About This Publication AudiencePublication Organization Conventions Used In This Publication References Publication Number Title Features Feature DescriptionChapter Basic Information ITE-760 Description Using the ITE-760 ITE-760 Expansion Module Accessory Recommendations and Safety ITE-760 Connections ITE-760 Diagram Key DescriptionNavigator Navigator Keys Other Keys Alphabetic KeypadDescription Icon Action Key Lamp Symbols Message Key LampKey Lamp Description Key Lamp Status Description Ring Types System TonesRing Type Description Sound Tone System Voice Prompts Place a CallGet Dial Tone Voice Prompt Description Place an Internal Call Place an External CallDial by Name from the Personal Directory Dial by Name from the System Directory Answer a Call End a CallDial with the Incoming Calls Log Condition Basic Information Chapter Phone Settings Ring Melody and Volume SettingsCategory Settings Description Display Contrast Choose the Ring Melody and Volume Choose Privileged Ring Melody and Volume Listening Volume Key Beep Volume New beep volume each Chapter Modes of Operation SpeakerActivate the Speaker Deactivate the Speaker Mute Activate and Deactivate the Mute FeatureHands Free Auto-Answer Deactivate Hands Free Auto-Answer Activate Hands Free AnswerHFA key lamp OFF End a Call with Hands Free Auto-Answer Activated Answer a Call with Hands Free Auto-Answer ActivatedConditions Chapter Features Abbreviated DialAbbreviated Dial Methods Key Description Program an Abbreviated Dial Number Modify an Abbreviated Dial Number Other Softkeys Used with Abbreviated DialUse the Directory Key to dial an Abbreviated Dial Number Use the Abbreviated Dial Feature Key Display Abbreviated Dial Numbers Answer/Release Use the Answer Release Key Auto Dial Program an Auto Dial Key Modify an Auto Dial Number Other Softkeys Used with Auto DialUse an Auto Dial Number Busy Override Display an Auto Dial Number Buzz/Status Override a Busy Extension Answer a Buzz Call from a Status User Place a Buzz Call to a Status UserStep Action Place a Status Call to a Buzz User Answer a Call from a Buzz User Call Forward Program Call Forward Turn Off Call Forward using Softkeys Option Step Action Result Press Exits the Programming Function Other Softkeys Used with Call ForwardAction Result Call Mark Mark a Call Park a Call Call ParkPick Up a Parked Call from Any Phone in the System Pick up a Call as Member of a Call Pickup Group Call PickupPick up a Call by Dialing the Extension Number Call Waiting Call Waiting Tone Description Accept a Call Waiting Alternate Between Calls Return to the Holding Party when One Party Hangs Up Callback Place a Callback on a Busy Extension Answer a Returned Callback Return a Callback Display a Callback Cancel Display and Cancel a CallbackUse Cancel Conference Conference up to Seven Parties Leave the Conference and Return Data CallsLeave the Conference Use Data Features Do Not Disturb Event Timer Display Use the Event Timer Group Listen Add Group Listen Parties to a Conference Rejoin the Conference HoldPlace a Call on Hold Retrieve a Party on Hold Toggle between Held Calls Hotline ConferenceInitiate a Hotline Conference Call Hotline IntercomAccept a Hotline Conference Call Use Hotline Place an Intercom Call Answer an Intercom Call Enter a Meet-Me Conference Meet-Me ConferenceLeave a Meet-Me Conference Lock and Unlock a Meet-Me Conference Accept a Call Waiting During a Meet-Me Conference Transfer an Outside Call to a Meet-Me Conference Privacy ReleaseUse Privacy Release Cancel Privacy Release Queue for External LinesUse Callback Queuing Type Plus the feature code Receive an Automatic Callback Cancel the Callback Step Action Result Hang up Callback is cancelledRedial Use Online Queuing Use the Last Number Redial Feature Key Use the Redial SoftkeyUse the Green Key and the Outgoing Calls Log Display the Redial Number Display using the Outgoing Calls Log Transfer Initiate an Announced TransferInitiate an Unannounced Transfer Step Action Result Press Dial the destination Number Return to the Transferred Party Return to Transferred Party after Connection to Voice Mail Voice Mail Access Voice Mail on a Phone Using the R KeyMessage Key Lamp Status Retrieve a Message from another Phone or Outside Location Features Chapter Directories and Logs Directories and LogsPrivate Directory Directory/Log Storage Access the Private Directory Search by Name in the Private Directory Create an Entry in the Private Directory Modify a Record in the Private Directory Customize the Labels of the Private Directory Lists Search in a List in the Private Directory Place a Call from the Private Directory Delete a Record in the Private Directory Delete All Records or Delete a Specific ListRecord is deleted Display shows the next record View the Information Directory Information DirectoryInformation Definition Enter FAX, GSM, and Dect Information Enter the Free Number Information Incoming Calls Log Display Call Records Access the Incoming Calls LogDisplay Description Store an Incoming Calls Record in the Private Directory Place a Call from the Incoming Calls LogDisplay Step Action Result Press List is updated Delete a Record from the Incoming Calls LogDelete all Records in the Incoming Calls Log Step Action Result Press Time Outgoing LNR Calls Log View the Outgoing Calls Log Place a Call from the Outgoing Calls Log Delete a Record from the Outgoing Calls Log LNR log is updatedDelete the Entire LNR Calls Log System Name/Number Directory Dial a Party from the System Name/Number Directory Directories and Logs Feature Codes Chapter Feature CodesFeature Action Feature Code Numeric Feature Codes Basic Procedures Chapter Telephone TestsTelephone Tests Basic Telephone Self-Test Key Lamp Test Or Press Test Name Action Informational TestsResponse System Tone Tests Voice Mail Telephone Tests Glossary Appendix GlossaryTerm Definition Appendix I,Glossary Term Definition Appendix I,Glossary Troubleshooting Appendix TroubleshootingProblem Possible Cause