Call Mark, Mark a Call | Aastra Telecom ITE-760 guide

				ITE-760 User Guide
Turn Off Call Forward with the Feature Key

	Step	Action		Result

	1.	If you have more than one line:
		Press

	2.	Press		Call Forward key lamp OFF

				2-beep confirmation tone

				Call Forward is canceled

Call Mark

The optional Call Mark feature marks a bad phone connection on an outside line. When you hear static, echo, low volume, etc. on an outside (external) call, you can use the Call Mark feature key to mark the call. This provides troubleshooting information to technicians.

Mark a Call

Condition:

You are connected to an outside call that has problems with static, echo, low volume, etc. and this problem needs to be reported

Step	Action		Result

1.	Press		The call is marked and a
			notification is automatically sent to
			the system administration screen
			You can continue the conversation

2.		Continue to talk

Aastra - 2568-004	M	35
	M

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Aastra Telecom ITE-760 manual Call Mark, Mark a Call

Contents

Page Proprietary Information and Contents 4th Edition May 5 What to Expect when Contacting CompanyContact Information Trademarks and Acknowledgements Revision Date Point Number Completed Contact Description Revision History Table of Contents Choose Privileged Ring Melody and Volume ITE-760 User Guide Proprietary Information and Contents Add Group Listen Parties to a Conference Directories and Logs Dial a Party from the System Name/Number Directory Appendix II Troubleshooting Feature CodesTelephone Tests Appendix I Glossary Audience About This PublicationPublication Organization Conventions Used In This Publication Publication Number Title References Feature Description FeaturesChapter Basic Information ITE-760 Description ITE-760 Using the ITE-760 Recommendations and Safety Expansion Module Accessory ITE-760 Connections Key Description ITE-760 DiagramNavigator Navigator Keys Other Keys Alphabetic KeypadDescription Icon Action Message Key Lamp Key Lamp SymbolsKey Lamp Description Key Lamp Status Description System Tones Ring TypesRing Type Description Sound Tone Place a Call System Voice PromptsGet Dial Tone Voice Prompt Description Place an External Call Place an Internal CallDial by Name from the Personal Directory Dial by Name from the System Directory End a Call Answer a CallDial with the Incoming Calls Log Condition Basic Information Ring Melody and Volume Settings Chapter Phone SettingsCategory Settings Description Display Contrast Choose Privileged Ring Melody and Volume Choose the Ring Melody and Volume Key Beep Volume Listening Volume New beep volume each Speaker Chapter Modes of OperationActivate the Speaker Deactivate the Speaker Mute Activate and Deactivate the Mute FeatureHands Free Auto-Answer Deactivate Hands Free Auto-Answer Activate Hands Free AnswerHFA key lamp OFF End a Call with Hands Free Auto-Answer Activated Answer a Call with Hands Free Auto-Answer ActivatedConditions Abbreviated Dial Chapter FeaturesAbbreviated Dial Methods Key Description Program an Abbreviated Dial Number Modify an Abbreviated Dial Number Other Softkeys Used with Abbreviated DialUse the Directory Key to dial an Abbreviated Dial Number Display Abbreviated Dial Numbers Use the Abbreviated Dial Feature Key Use the Answer Release Key Answer/Release Program an Auto Dial Key Auto Dial Modify an Auto Dial Number Other Softkeys Used with Auto DialUse an Auto Dial Number Display an Auto Dial Number Busy Override Override a Busy Extension Buzz/Status Answer a Buzz Call from a Status User Place a Buzz Call to a Status UserStep Action Answer a Call from a Buzz User Place a Status Call to a Buzz User Program Call Forward Call Forward Option Turn Off Call Forward using Softkeys Step Action Result Press Exits the Programming Function Other Softkeys Used with Call ForwardAction Result Mark a Call Call Mark Park a Call Call ParkPick Up a Parked Call from Any Phone in the System Pick up a Call as Member of a Call Pickup Group Call PickupPick up a Call by Dialing the Extension Number Call Waiting Tone Description Call Waiting Alternate Between Calls Accept a Call Waiting Callback Return to the Holding Party when One Party Hangs Up Answer a Returned Callback Place a Callback on a Busy Extension Display a Callback Return a Callback Display and Cancel a Callback CancelUse Cancel Conference Conference up to Seven Parties Leave the Conference and Return Data CallsLeave the Conference Do Not Disturb Use Data Features Use the Event Timer Event Timer Display Add Group Listen Parties to a Conference Group Listen Rejoin the Conference HoldPlace a Call on Hold Retrieve a Party on Hold Toggle between Held Calls Hotline ConferenceInitiate a Hotline Conference Call Intercom HotlineAccept a Hotline Conference Call Use Hotline Answer an Intercom Call Place an Intercom Call Enter a Meet-Me Conference Meet-Me ConferenceLeave a Meet-Me Conference Accept a Call Waiting During a Meet-Me Conference Lock and Unlock a Meet-Me Conference Transfer an Outside Call to a Meet-Me Conference Privacy ReleaseUse Privacy Release Queue for External Lines Cancel Privacy ReleaseUse Callback Queuing Type Receive an Automatic Callback Plus the feature code Step Action Result Hang up Callback is cancelled Cancel the CallbackRedial Use Online Queuing Use the Redial Softkey Use the Last Number Redial Feature KeyUse the Green Key and the Outgoing Calls Log Display the Redial Number Display using the Outgoing Calls Log Initiate an Announced Transfer TransferInitiate an Unannounced Transfer Step Action Result Press Dial the destination Number Return to Transferred Party after Connection to Voice Mail Return to the Transferred Party Voice Mail Access Voice Mail on a Phone Using the R KeyMessage Key Lamp Status Retrieve a Message from another Phone or Outside Location Features Directories and Logs Chapter Directories and LogsPrivate Directory Directory/Log Storage Search by Name in the Private Directory Access the Private Directory Modify a Record in the Private Directory Create an Entry in the Private Directory Customize the Labels of the Private Directory Lists Place a Call from the Private Directory Search in a List in the Private Directory Delete All Records or Delete a Specific List Delete a Record in the Private DirectoryRecord is deleted Display shows the next record View the Information Directory Information DirectoryInformation Definition Enter the Free Number Information Enter FAX, GSM, and Dect Information Incoming Calls Log Display Call Records Access the Incoming Calls LogDisplay Description Store an Incoming Calls Record in the Private Directory Place a Call from the Incoming Calls LogDisplay Delete a Record from the Incoming Calls Log Step Action Result Press List is updatedDelete all Records in the Incoming Calls Log Step Action Result Press Time View the Outgoing Calls Log Outgoing LNR Calls Log Place a Call from the Outgoing Calls Log Delete a Record from the Outgoing Calls Log LNR log is updatedDelete the Entire LNR Calls Log System Name/Number Directory Dial a Party from the System Name/Number Directory Directories and Logs Feature Codes Chapter Feature CodesFeature Action Feature Code Numeric Feature Codes Chapter Telephone Tests Basic ProceduresTelephone Tests Basic Telephone Self-Test Or Press Key Lamp Test Test Name Action Informational TestsResponse System Tone Tests Voice Mail Telephone Tests Glossary Appendix GlossaryTerm Definition Appendix I,Glossary Term Definition Appendix I,Glossary Troubleshooting Appendix TroubleshootingProblem Possible Cause