Chapter 4, Features

Step

 

Action

 

Result

 

 

 

 

 

 

1.

 

Lift the handset

 

 

 

 

 

 

 

 

 

 

 

 

Or

 

 

 

 

 

 

 

 

 

 

 

 

Press

 

 

 

 

 

 

 

 

 

2.

 

Dial the external number

 

Voice prompt "Depress

 

 

 

 

 

CALLBACK to queue call"

 

 

 

 

 

if all of the outgoing trunks

 

 

 

 

 

are busy

3.

 

Press

 

Voice prompt "Callback

 

 

 

 

 

number XX"

 

 

Feature Key

 

 

 

 

 

 

 

The call is queued for the outside

 

 

You can also use the ACCESS key

 

line

 

 

 

 

 

 

 

plus the feature code * 7

 

One extension can have five calls in

 

 

 

 

 

queue for an outside at one time

4.

 

Hang up

 

 

 

 

 

 

 

 

 

 

 

 

Or

 

 

 

 

 

 

 

 

 

 

 

 

Press

 

 

 

 

 

 

 

 

 

5.

 

Write down the callback

 

 

 

 

 

number and the external

 

 

 

 

 

number that you dialed

 

 

 

Receive an Automatic Callback

Conditions:

An outgoing line has become available

The system calls back

The Extension key lamp is flashing

Step

 

Action

Result

 

 

 

 

1.

 

Lift the handset

Voice prompt "Callback

 

 

 

 

Number XX is ready"

 

 

Or

 

 

 

 

 

 

 

 

Press

 

 

 

 

 

 

58

M

Aastra – 2568-004

 

M

 

Page 72
Image 72
Aastra Telecom ITE-760 manual Receive an Automatic Callback, Plus the feature code