Queue for External Lines, Type | Aastra Telecom ITE-760 instruction

					ITE-760 User Guide

Step		Action			Result

1.		Press			Privacy Release key lamp
					ON
					You can talk with the original party
					and others entering on your
		After all notified parties have			extension
		joined the phone conversation,
		pressing the PRIVCY RLSE key
		blocks others from joining

Cancel Privacy Release

Condition:

You are already on a call with privacy release activated

Step	Action		Result

1.	Press		Continue to talk
			No one else can enter the
			conversation

Queue for External Lines

There are two ways to queue for external lines.

Type

Callback Queuing

Online Queuing

Description

The Callback Queuing feature places a callback on a group of busy outgoing lines to queue the call. The system calls back when an outgoing line is available.

The Online Queuing feature allows you to wait on the line until an outgoing line is no longer busy or until the queuing time limit expires.

Use Callback Queuing

A queued call may return to your phone several times. A system setting controls the maximum number of times to call back and the queuing time limit. When either the callback limit is reached, or the queue time limit has expired and all outside lines are still busy, the call is canceled from the queue by the system. The Callback key is used for this feature.

Aastra - 2568-004	M	57
	M

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Aastra Telecom ITE-760 manual Queue for External Lines, Cancel Privacy Release, Use Callback Queuing, Type

Contents

Page Proprietary Information and Contents Trademarks and Acknowledgements What to Expect when Contacting Company4th Edition May 5 Contact Information Revision Date Point Number Completed Contact Description Revision History Table of Contents Choose Privileged Ring Melody and Volume ITE-760 User Guide Proprietary Information and Contents Add Group Listen Parties to a Conference Directories and Logs Dial a Party from the System Name/Number Directory Appendix I Glossary Feature CodesAppendix II Troubleshooting Telephone Tests Conventions Used In This Publication About This PublicationAudience Publication Organization Publication Number Title References ITE-760 Description FeaturesFeature Description Chapter Basic Information ITE-760 Using the ITE-760 Recommendations and Safety Expansion Module Accessory ITE-760 Connections Navigator Keys ITE-760 DiagramKey Description Navigator Description Icon Action Alphabetic KeypadOther Keys Key Lamp Status Description Key Lamp SymbolsMessage Key Lamp Key Lamp Description Sound Tone Ring TypesSystem Tones Ring Type Description Voice Prompt Description System Voice PromptsPlace a Call Get Dial Tone Dial by Name from the System Directory Place an Internal CallPlace an External Call Dial by Name from the Personal Directory Condition Answer a CallEnd a Call Dial with the Incoming Calls Log Basic Information Display Contrast Chapter Phone SettingsRing Melody and Volume Settings Category Settings Description Choose Privileged Ring Melody and Volume Choose the Ring Melody and Volume Key Beep Volume Listening Volume New beep volume each Deactivate the Speaker Chapter Modes of OperationSpeaker Activate the Speaker Hands Free Auto-Answer Activate and Deactivate the Mute FeatureMute HFA key lamp OFF Activate Hands Free AnswerDeactivate Hands Free Auto-Answer Conditions Answer a Call with Hands Free Auto-Answer ActivatedEnd a Call with Hands Free Auto-Answer Activated Key Description Chapter FeaturesAbbreviated Dial Abbreviated Dial Methods Program an Abbreviated Dial Number Use the Directory Key to dial an Abbreviated Dial Number Other Softkeys Used with Abbreviated DialModify an Abbreviated Dial Number Display Abbreviated Dial Numbers Use the Abbreviated Dial Feature Key Use the Answer Release Key Answer/Release Program an Auto Dial Key Auto Dial Use an Auto Dial Number Other Softkeys Used with Auto DialModify an Auto Dial Number Display an Auto Dial Number Busy Override Override a Busy Extension Buzz/Status Step Action Place a Buzz Call to a Status UserAnswer a Buzz Call from a Status User Answer a Call from a Buzz User Place a Status Call to a Buzz User Program Call Forward Call Forward Option Turn Off Call Forward using Softkeys Action Result Other Softkeys Used with Call ForwardStep Action Result Press Exits the Programming Function Mark a Call Call Mark Pick Up a Parked Call from Any Phone in the System Call ParkPark a Call Pick up a Call by Dialing the Extension Number Call PickupPick up a Call as Member of a Call Pickup Group Call Waiting Tone Description Call Waiting Alternate Between Calls Accept a Call Waiting Callback Return to the Holding Party when One Party Hangs Up Answer a Returned Callback Place a Callback on a Busy Extension Display a Callback Return a Callback Conference CancelDisplay and Cancel a Callback Use Cancel Conference up to Seven Parties Leave the Conference Data CallsLeave the Conference and Return Do Not Disturb Use Data Features Use the Event Timer Event Timer Display Add Group Listen Parties to a Conference Group Listen Place a Call on Hold HoldRejoin the Conference Retrieve a Party on Hold Initiate a Hotline Conference Call Hotline ConferenceToggle between Held Calls Use Hotline HotlineIntercom Accept a Hotline Conference Call Answer an Intercom Call Place an Intercom Call Leave a Meet-Me Conference Meet-Me ConferenceEnter a Meet-Me Conference Accept a Call Waiting During a Meet-Me Conference Lock and Unlock a Meet-Me Conference Use Privacy Release Privacy ReleaseTransfer an Outside Call to a Meet-Me Conference Type Cancel Privacy ReleaseQueue for External Lines Use Callback Queuing Receive an Automatic Callback Plus the feature code Use Online Queuing Cancel the CallbackStep Action Result Hang up Callback is cancelled Redial Display the Redial Number Use the Last Number Redial Feature KeyUse the Redial Softkey Use the Green Key and the Outgoing Calls Log Display using the Outgoing Calls Log Step Action Result Press Dial the destination Number TransferInitiate an Announced Transfer Initiate an Unannounced Transfer Return to Transferred Party after Connection to Voice Mail Return to the Transferred Party Message Key Lamp Status Access Voice Mail on a Phone Using the R KeyVoice Mail Retrieve a Message from another Phone or Outside Location Features Directory/Log Storage Chapter Directories and LogsDirectories and Logs Private Directory Search by Name in the Private Directory Access the Private Directory Modify a Record in the Private Directory Create an Entry in the Private Directory Customize the Labels of the Private Directory Lists Place a Call from the Private Directory Search in a List in the Private Directory Display shows the next record Delete a Record in the Private DirectoryDelete All Records or Delete a Specific List Record is deleted Information Definition Information DirectoryView the Information Directory Enter the Free Number Information Enter FAX, GSM, and Dect Information Incoming Calls Log Display Description Access the Incoming Calls LogDisplay Call Records Display Place a Call from the Incoming Calls LogStore an Incoming Calls Record in the Private Directory Step Action Result Press Time Step Action Result Press List is updatedDelete a Record from the Incoming Calls Log Delete all Records in the Incoming Calls Log View the Outgoing Calls Log Outgoing LNR Calls Log Place a Call from the Outgoing Calls Log Delete the Entire LNR Calls Log LNR log is updatedDelete a Record from the Outgoing Calls Log System Name/Number Directory Dial a Party from the System Name/Number Directory Directories and Logs Feature Action Feature Code Chapter Feature CodesFeature Codes Numeric Feature Codes Basic Telephone Self-Test Basic ProceduresChapter Telephone Tests Telephone Tests Or Press Key Lamp Test Response Informational TestsTest Name Action System Tone Tests Voice Mail Telephone Tests Term Definition Appendix GlossaryGlossary Appendix I,Glossary Term Definition Appendix I,Glossary Problem Possible Cause Appendix TroubleshootingTroubleshooting