Place a Callback on a Busy Extension | Aastra Telecom ITE-760

ITE-760 User Guide

•A callback is left on the number that you originally dialed, even if it has been forwarded.

•When you return a callback to a number that has been forwarded, the call goes to the forwarded number.

•The party that places the callback cannot cancel the callback.

Place a Callback on a Busy Extension

Step		Action				Result

1.			Lift the handset

		Or
		Press

2.			Dial the extension number			Busy tone or call waiting
						tone

						Example display:

3.		Press				2-beep confirmation tone

						The callback is placed

4.			Hang up

		Or

		Press

Answer a Returned Callback

Conditions:

The Extension and Callback key lamps are flashing indicating that a callback is being returned.

The three-ring system ring.

Aastra - 2568-004	M	41
	M

Image 55

Aastra Telecom ITE-760 manual Place a Callback on a Busy Extension, Answer a Returned Callback

Contents

Page Proprietary Information and Contents Trademarks and Acknowledgements What to Expect when Contacting Company4th Edition May 5 Contact Information Revision Date Point Number Completed Contact Description Revision History Table of Contents Choose Privileged Ring Melody and Volume ITE-760 User Guide Proprietary Information and Contents Add Group Listen Parties to a Conference Directories and Logs Dial a Party from the System Name/Number Directory Appendix I Glossary Feature CodesAppendix II Troubleshooting Telephone Tests Conventions Used In This Publication About This PublicationAudience Publication Organization Publication Number Title References ITE-760 Description FeaturesFeature Description Chapter Basic Information ITE-760 Using the ITE-760 Recommendations and Safety Expansion Module Accessory ITE-760 Connections Navigator Keys ITE-760 DiagramKey Description Navigator Other Keys Alphabetic KeypadDescription Icon Action Key Lamp Status Description Key Lamp SymbolsMessage Key Lamp Key Lamp Description Sound Tone Ring TypesSystem Tones Ring Type Description Voice Prompt Description System Voice PromptsPlace a Call Get Dial Tone Dial by Name from the System Directory Place an Internal CallPlace an External Call Dial by Name from the Personal Directory Condition Answer a CallEnd a Call Dial with the Incoming Calls Log Basic Information Display Contrast Chapter Phone SettingsRing Melody and Volume Settings Category Settings Description Choose Privileged Ring Melody and Volume Choose the Ring Melody and Volume Key Beep Volume Listening Volume New beep volume each Deactivate the Speaker Chapter Modes of OperationSpeaker Activate the Speaker Mute Activate and Deactivate the Mute FeatureHands Free Auto-Answer Deactivate Hands Free Auto-Answer Activate Hands Free AnswerHFA key lamp OFF End a Call with Hands Free Auto-Answer Activated Answer a Call with Hands Free Auto-Answer ActivatedConditions Key Description Chapter FeaturesAbbreviated Dial Abbreviated Dial Methods Program an Abbreviated Dial Number Modify an Abbreviated Dial Number Other Softkeys Used with Abbreviated DialUse the Directory Key to dial an Abbreviated Dial Number Display Abbreviated Dial Numbers Use the Abbreviated Dial Feature Key Use the Answer Release Key Answer/Release Program an Auto Dial Key Auto Dial Modify an Auto Dial Number Other Softkeys Used with Auto DialUse an Auto Dial Number Display an Auto Dial Number Busy Override Override a Busy Extension Buzz/Status Answer a Buzz Call from a Status User Place a Buzz Call to a Status UserStep Action Answer a Call from a Buzz User Place a Status Call to a Buzz User Program Call Forward Call Forward Option Turn Off Call Forward using Softkeys Step Action Result Press Exits the Programming Function Other Softkeys Used with Call ForwardAction Result Mark a Call Call Mark Park a Call Call ParkPick Up a Parked Call from Any Phone in the System Pick up a Call as Member of a Call Pickup Group Call PickupPick up a Call by Dialing the Extension Number Call Waiting Tone Description Call Waiting Alternate Between Calls Accept a Call Waiting Callback Return to the Holding Party when One Party Hangs Up Answer a Returned Callback Place a Callback on a Busy Extension Display a Callback Return a Callback Conference CancelDisplay and Cancel a Callback Use Cancel Conference up to Seven Parties Leave the Conference and Return Data CallsLeave the Conference Do Not Disturb Use Data Features Use the Event Timer Event Timer Display Add Group Listen Parties to a Conference Group Listen Rejoin the Conference HoldPlace a Call on Hold Retrieve a Party on Hold Toggle between Held Calls Hotline ConferenceInitiate a Hotline Conference Call Use Hotline HotlineIntercom Accept a Hotline Conference Call Answer an Intercom Call Place an Intercom Call Enter a Meet-Me Conference Meet-Me ConferenceLeave a Meet-Me Conference Accept a Call Waiting During a Meet-Me Conference Lock and Unlock a Meet-Me Conference Transfer an Outside Call to a Meet-Me Conference Privacy ReleaseUse Privacy Release Type Cancel Privacy ReleaseQueue for External Lines Use Callback Queuing Receive an Automatic Callback Plus the feature code Use Online Queuing Cancel the CallbackStep Action Result Hang up Callback is cancelled Redial Display the Redial Number Use the Last Number Redial Feature KeyUse the Redial Softkey Use the Green Key and the Outgoing Calls Log Display using the Outgoing Calls Log Step Action Result Press Dial the destination Number TransferInitiate an Announced Transfer Initiate an Unannounced Transfer Return to Transferred Party after Connection to Voice Mail Return to the Transferred Party Voice Mail Access Voice Mail on a Phone Using the R KeyMessage Key Lamp Status Retrieve a Message from another Phone or Outside Location Features Directory/Log Storage Chapter Directories and LogsDirectories and Logs Private Directory Search by Name in the Private Directory Access the Private Directory Modify a Record in the Private Directory Create an Entry in the Private Directory Customize the Labels of the Private Directory Lists Place a Call from the Private Directory Search in a List in the Private Directory Display shows the next record Delete a Record in the Private DirectoryDelete All Records or Delete a Specific List Record is deleted View the Information Directory Information DirectoryInformation Definition Enter the Free Number Information Enter FAX, GSM, and Dect Information Incoming Calls Log Display Call Records Access the Incoming Calls LogDisplay Description Store an Incoming Calls Record in the Private Directory Place a Call from the Incoming Calls LogDisplay Step Action Result Press Time Step Action Result Press List is updatedDelete a Record from the Incoming Calls Log Delete all Records in the Incoming Calls Log View the Outgoing Calls Log Outgoing LNR Calls Log Place a Call from the Outgoing Calls Log Delete a Record from the Outgoing Calls Log LNR log is updatedDelete the Entire LNR Calls Log System Name/Number Directory Dial a Party from the System Name/Number Directory Directories and Logs Feature Codes Chapter Feature CodesFeature Action Feature Code Numeric Feature Codes Basic Telephone Self-Test Basic ProceduresChapter Telephone Tests Telephone Tests Or Press Key Lamp Test Test Name Action Informational TestsResponse System Tone Tests Voice Mail Telephone Tests Glossary Appendix GlossaryTerm Definition Appendix I,Glossary Term Definition Appendix I,Glossary Troubleshooting Appendix TroubleshootingProblem Possible Cause