CHAPTER 4: Troubleshooting
Memory Card
Symptom / Error | Action in Sequence | |
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The notebook cannot detect the memory | • | Test or replace the system board. |
card. |
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Memory card reader slot pin is damaged. | • | Test or replace the system board. |
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Memory
Symptom / Error | Action in Sequence | |
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Memory count (size) appears different | • Run “Load Setup Defaults” using the BIOS Setup Utility, then | |
from actual size. |
| reboot the notebook. |
| • | Test or replace the |
| • | Test or replace the system board. |
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Sound
Symptom / Error | Action in Sequence | |
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No sound comes from the notebook when | • Reinstall the audio driver. | |
running Windows multimedia programs. | • | Test or replace the speakers. |
| • | Test or replace the system board. |
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The internal speakers make noise or emit no sound.
•Test or replace the speakers.
•Test or replace the system board.
Power management
Symptom / Error | Action in Sequence | |
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The notebook will not hibernate. | • Test or replace the keyboard (if control is from the keyboard). | |
| • | Test or replace the hard disk drive. |
| • | Test or replace the system board. |
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The system doesn't hibernate and emits four short beeps every minute.
•Press Fn+o and see if the notebook enters hibernation mode.
•Test or replace the touchpad.
•Test or replace the keyboard.
•Check the hard disk connection to the system board.
•Test or replace the hard disk drive.
•Test or replace the system board.
The notebook doesn’t enter standby mode | • | Make sure that the magnet is in the magnet holder. For more |
after closing the LCD. |
| information, see “Replacing the LCD” on page 121. |
| • | Test or replace the system board. |
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The system doesn't resume from hibernation mode.
•Check the hard disk connection to the system board.
•Test or replace the hard disk drive.
•Test or replace the system board.
The system doesn't resume from standby | • | Make sure that the magnet is in the magnet holder. For more |
mode after opening the LCD. |
| information, see “Replacing the LCD” on page 121. |
| • | Test or replace the system board. |
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