Appendix B: Troubleshooting
76 ADAT XT Reference Manual
CHECKING SOFTWARE VERSION
The current software version may be determined by holding [SET LOCATE] and
pressing [FAST FWD]. The XT will momentarily indicate the current operating
software version installed in the TIME counter.
ERROR RATE DISPLAY
The TIME counter has a secondary mode which, when selected, will display only the
minutes and seconds of the tape position, and the

error rate

while the transport is
engaged in play or record. This error rate is viewed as a count of the number of sync
block errors per 14 drum revolutions (every 280ms). Since there are 30 sync blocks
per sector, 8 sectors per track, and two tracks per revolution, the maximum number is
6720. If this display mode is selected during any other mode than play or record, the
number will always read “0000”.
To view the error rate display:
1Hold [SET LOCATE] and press RECORD ENABLE [3].

The TIME counter will briefly read:

ABS d1 SP E rr

When PLAY or RECORD are engaged, the TIME counter will change to show

minutes and seconds on the left, and a 4-digit error rate counter on the rate.

2Repeat step 1 to return the TIME display to its normal state.

The TIME counter will briefly read:

ABS d1 SP r E9

…and will then change back to show hours, minutes, seconds and 100ths-of-a-

second.

ABOUT ERROR RATE READINGS

A new, perfect tape on a clean machine will normally read “0000” with occasional
flashes up to “0005” or “0010”. Errors of 3 or below are 100% correctable, and the
odds are that significantly higher readings will also be 100% correctable. Many new
tapes out of the box from some manufacturers have readings up to 100. Readings
above 1000, however, are guaranteed to cause some interpolation to take place.
Therefore, readings up to about 10-15 aren’t anything to worry about unless
accompanied by the Interpolation indicator; but they do show you that there is
something less than ideal about current conditions. If readings rise above 20, you
should take action (see page 75). If your brand of tape has a typical error rate above
20, that's acceptable, but you want to look out for increases above the usual.
ADAT HEAD LIFE
The expected head life for each ADAT varies according to a number of factors.

Given
optimum conditions, tape quality, tape care, and operating environment head life for
the average ADAT will always be better than if your ADAT is abused, placed in bad
environmental conditions and used with badly maintained tapes. Properly cared for,
your heads should last for thousands of hours.
You should not subject your ADAT to environmental extremes, humidity or moisture
of any kind, dust, dirt, extreme temperatures, extreme temperature fluctuations or any
kind of physical abuse (drops, shocks).
Under no circumstances should you remove the top or bottom cover of the ADAT.
You already know that there are NO user serviceable parts inside. However, you