AltiServTM4.5 | AltiGen comm AltiServ TM 4.5 instruction

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AltiServTM4.5

User Guide

02-4.5

Shaping the Future of Converged Communications

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AltiGen comm AltiServ TM 4.5 manual AltiServTM4.5

Contents

AltiServTM4.5 AltiServ Trademarks Contents Using the AltiGen Mail Voice System Using AltiReach AltiServ User Guide Making Calls AltiGen Voice Mail System Quick FeaturesAnswering Calls Call Management Other Features Basic Functions AltiServ Telephone Functions Transferring Calls Putting a Call on HoldCentrex Transfer To transfer the currently connected call Transferring Calls into the AltiGen Voice Mail System Conference CallsTransferring Calls Directly to a User’s Voice Mailbox Transferring Calls to an Auto Attendant Call Park ConsultationTo park calls Call Waiting System Call Park and Silent System Call ParkTo answer the call Distinctive Call Waiting Tone To answer calls in a Multiple Call Waiting situation Multiple Call Waiting Account Codes To use the System Callback featureSystem Callback Calling a Remote Extension Directly over IP Dialing a Remote AltiServCalling Remote Auto Attendant or Operator Calling a Remote Number Hop Off Dialing To hop onto a remote extension Hop On Dialing to a Remote Extension Voice Over IP Trunk Call Support Supported Features Telephone Features Remote Locations IP Dialing Chart Using Feature Codes Flash Ext = extension num. nn = 2-digit num. loc. location num String # Making Calls1 Telephone Features Press FLASH, wait for the dial tone, enter #32 Workgroup Supervisor Features2 Workgroup Features Feature Diala Description Feature Status #22 Call Handling and the Auto Attendant Operator FeaturesChecking the General Mailbox Calls on Hold Outside Call Blocking Operator Off-line To login for the first time Feature TipsLogging To perform a normal login at your station Remote LoginTo login from another station or as a virtual extension For remote login from outside the office Transfer to AltiGen Voice Mail System Feature About Passwords Listening to Messages AltiGen Voice Mail System Main Menu Options About Outcalls to Cellular or PCS Phone Numbers Disposing of the Messages To send a message Sending Messages Making a Call from within the AltiGen Voice Mail System Personal OptionsRecording Greetings To record your Directory Name Changing your Password About the Delivery Number Using Message NotificationTo Set Message Notification To Set Up a Reminder Call Using Reminder Calls To Set Up Call Forwarding Feature TipsCall Forwarding Reviewing Scheduled Reminder Calls Creating a Distribution List Using Distribution Lists Deleting a Distribution List Editing a Distribution ListReviewing a Distribution List Log on/off IP Extension Dynamic IP Addressing Only Dynamic MessagingTo log on or off an IP extension Caller’s Options ZoomerangHow it Works, with and without Caller ID To use Zoomerang To Leave a Private Message Private MessagingTo Check Message Status or Delete Messages AltiGen Voice Mail System Mixed-Media Messaging Accessing AltiGen Voice Mail System Mixed-Media Messages Retrieving Messages To retrieve messages using your multi-media computerComposing and Sending Messages To compose a new message Voice Mail AltiServ User Guide Using AltiReach Main Menu To access and log in to AltiReach Remainder of this chapter describes these functions Forwarding All Calls Setting Call ManagementForwarding to a Pager Not Recommended Busy Call Handling and No Answer Handling Do Not DisturbNumber of Rings Before Forwarding Email Forwarding Before You Set Up ONA One Number Access ONA Using a Password Accessing One Number Access Setup AltiServ 4.5 User Guide One Number Access Setup bottom Message Notification Message Notification setup Station Speed Dialing setup Station Speed Dialing Setup AltiServ 4.5 User Guide