Other Features | AltiGen comm AltiServ TM 4.5 guide

#26 . . . . . . . . . . . . . . . . . . . . . . .Station Log Out

#27 . . . . . . . . . . . . . . . . . . . . . . .Station Log In

#32 <acct code>. . . . . . . . . . . . .Enter Account Code (before dialing) FLASH #32 <acct code> . . . . . .Enter Account Code (mid-call)

#31 <acct code>. . . . . . . . . . . . .Re-enter Account Code (mid-call, to correct)

#33 . . . . . . . . . . . . . . . . . . . . . . .Do Not Disturb

#36 . . . . . . . . . . . . . . . . . . . . . . .Call Forwarding

#37 . . . . . . . . . . . . . . . . . . . . . . .Remote Call Forwarding

Other Features

#22 . . . . . . . . . . . . . . . . . . . . . . .Feature Status Check #25 . . . . . . . . . . . . . . . . . . . . . . .Station Speed Dial Setup

#38 . . . . . . . . . . . . . . . . . . . . . . .Outside Call Blocking (operator only) #39 . . . . . . . . . . . . . . . . . . . . . . .Operator Off-Line (operator only) #44 . . . . . . . . . . . . . . . . . . . . . . .Overhead Paging

#45 . . . . . . . . . . . . . . . . . . . . . . .Overhead Paging by Trunk #55 . . . . . . . . . . . . . . . . . . . . . . .List Feature Tips

#73 . . . . . . . . . . . . . . . . . . . . . . .Silent System Call Park FLASH <ext> . . . . . . . . . . . . . .Transfer

FLASH #40 . . . . . . . . . . . . . . . .Transfer to AltiGen Voice Mail System

FLASH # 15 <AA#> . . . . . . . . .Transfer to Auto Attendant FLASH # # <ext> . . . . . . . . . . .Transfer to a User’s Voice Mail FLASH <ext> FLASH . . . . . . .Consultation

FLASH <number> # . . . . . . . . .Conference Call FLASH . . . . . . . . . . . . . . . . . . .Call Waiting

2AltiServ User Guide

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AltiGen comm AltiServ TM 4.5 manual Other Features

Contents

AltiServTM4.5 AltiServ Trademarks Contents Using the AltiGen Mail Voice System Using AltiReach AltiServ User Guide Making Calls AltiGen Voice Mail System Quick FeaturesAnswering Calls Call Management Other Features Basic Functions AltiServ Telephone Functions Transferring Calls Putting a Call on HoldCentrex Transfer To transfer the currently connected call Transferring Calls into the AltiGen Voice Mail System Conference CallsTransferring Calls Directly to a User’s Voice Mailbox Transferring Calls to an Auto Attendant Consultation Call ParkTo park calls Call Waiting System Call Park and Silent System Call ParkTo answer the call Distinctive Call Waiting Tone To answer calls in a Multiple Call Waiting situation Multiple Call Waiting To use the System Callback feature Account CodesSystem Callback Calling a Remote Extension Directly over IP Dialing a Remote AltiServCalling Remote Auto Attendant or Operator Calling a Remote Number Hop Off Dialing To hop onto a remote extension Hop On Dialing to a Remote Extension Voice Over IP Trunk Call Support Supported Features Telephone Features Remote Locations IP Dialing Chart Using Feature Codes Flash Ext = extension num. nn = 2-digit num. loc. location num String # Making Calls1 Telephone Features Press FLASH, wait for the dial tone, enter #32 Workgroup Supervisor Features2 Workgroup Features Feature Diala Description Feature Status #22 Call Handling and the Auto Attendant Operator FeaturesChecking the General Mailbox Calls on Hold Outside Call Blocking Operator Off-line Feature Tips To login for the first timeLogging To perform a normal login at your station Remote LoginTo login from another station or as a virtual extension For remote login from outside the office Transfer to AltiGen Voice Mail System Feature About Passwords Listening to Messages AltiGen Voice Mail System Main Menu Options About Outcalls to Cellular or PCS Phone Numbers Disposing of the Messages To send a message Sending Messages Personal Options Making a Call from within the AltiGen Voice Mail SystemRecording Greetings To record your Directory Name Changing your Password Using Message Notification About the Delivery NumberTo Set Message Notification To Set Up a Reminder Call Using Reminder Calls To Set Up Call Forwarding Feature TipsCall Forwarding Reviewing Scheduled Reminder Calls Creating a Distribution List Using Distribution Lists Editing a Distribution List Deleting a Distribution ListReviewing a Distribution List Dynamic Messaging Log on/off IP Extension Dynamic IP Addressing OnlyTo log on or off an IP extension Caller’s Options ZoomerangHow it Works, with and without Caller ID To use Zoomerang Private Messaging To Leave a Private MessageTo Check Message Status or Delete Messages AltiGen Voice Mail System Mixed-Media Messaging Accessing AltiGen Voice Mail System Mixed-Media Messages Retrieving Messages To retrieve messages using your multi-media computerComposing and Sending Messages To compose a new message Voice Mail AltiServ User Guide Using AltiReach Main Menu To access and log in to AltiReach Remainder of this chapter describes these functions Setting Call Management Forwarding All CallsForwarding to a Pager Not Recommended Busy Call Handling and No Answer Handling Do Not DisturbNumber of Rings Before Forwarding Email Forwarding Before You Set Up ONA One Number Access ONA Using a Password Accessing One Number Access Setup AltiServ 4.5 User Guide One Number Access Setup bottom Message Notification Message Notification setup Station Speed Dialing setup Station Speed Dialing Setup AltiServ 4.5 User Guide