Do Not Disturb

If you select Enable Do Not Disturb, all incoming calls are forwarded according to your “Enable Busy Call Handling” settings, described immediately below.

Busy Call Handling and No Answer Handling

You can use these options to specify how you want to handle incoming calls when you’re already on the phone or when you can’t answer the phone, for example, when you’ve enabled Do Not Disturb.

If you want to use the Auto Attendant and you don’t know the number of the phrase or menu you want to use, check with your system administrator.

Number of Rings Before Forwarding

This setting pertains to almost all the options in this window: the number of times the phone should ring before the system decides to forward the call to an extension, voice mail, or the Auto Attendant.

Email Forwarding

To forward email:

1.Select the Enable Mail Forwarding check box.

2.Select the Forward Email check box, and type in the email address to which to forward the mail.

3.Choose whether you want the original address’s mail to be deleted, treated as new, or treated as read and saved mail after it is forwarded.

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AltiServ 4.5 User Guide 49

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AltiGen comm AltiServ TM 4.5 Do Not Disturb, Busy Call Handling and No Answer Handling, Number of Rings Before Forwarding