AltiGen comm AltiServ TM 4.5 manual System Call Park and Silent System Call Park, Call Waiting

Models: AltiServ TM 4.5

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To park the call at another extension, press FLASH # 31 followed by the extension number. For example, to park the call at ext. 487, press FLASH # 31487.

2.To pickup the parked call, press # 31 followed by the extension number of the station where the call is parked.

System Call Park and Silent System Call Park

System Call Park allows the user to park a call at a public “location” by entering FLASH #41. The system announces where the call is parked—a location number. Calls parked by a user will ring that user’s extension after the time-out period expires.

You can enable the Silent System Call Park feature by pressing #73 on your telephone keypad. This feature is used to disable the system from announcing the “location” of a call when using the System Call Park feature. This announcement is sometimes confusing when using graphic interface applications such as AltiConsole rather than using the telephone. It also eliminates having to wait for the location number to be announced before moving on to the next task.

Call Waiting

To use call waiting, it must have been enabled either for the system in the AltiWare Administrator or by the user in AltiReach. The latter is described in “Setting Call Management” on page 44.

If a call comes in while you’re on the phone, the system will beep up to three times over a 24 second period before the call is routed into voice mail.

To answer the call:

1.Press FLASH to put the first call on hold and simultaneously connect to the waiting call.

2.Press FLASH again to return to the first call.

Distinctive Call Waiting Tone

If the Distinctive Call Waiting Tone option is enabled by the system administrator, you may have three different call waiting tones cadences that distinguish the types of calls:

Internal Call = two tones

External Call = one tone

Telephone Features

AltiServ User Guide 7

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AltiGen comm AltiServ TM 4.5 manual System Call Park and Silent System Call Park, Call Waiting, To answer the call