Making a Call from within the AltiGen Voice Mail System

You can make a call, either to another user’s extension number or to an external phone number, using the AltiGen Voice Mail System. This can be useful, for example, when you’re calling in from a remote location and want to respond to messages and make other calls, all on the same call into the AltiGen Voice Mail System.

Note: The use of this privilege is configurable on a per-user basis. Check with your AltiServ system administrator.

To place a call, press # at the Main Menu, then dial the number or extension.

For external numbers, dial the outside line access code (e.g., 9 or 8) and any long distance prefix such as 1 and area code. Press *** to disconnect from the call and return to the AltiGen Voice Mail System.

Personal Options

Personalize your AltiGen Voice Mail System by creating unique greetings and customizing the system to notify you of important calls or remind you about meetings and action items.

At the Main Menu, press 4 for the following Personal Options:

Personal Greetings

Password

Message Notification

Reminder Call

Call Forwarding

Feature Tips

Distribution Lists

Log on/off IP Extension

Recording Greetings

At the Personal Options menu, press 1 to record greetings, then press…

1 to record your Personal Greeting.

Voice Mail

AltiServ User Guide 31

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AltiGen comm AltiServ TM 4.5 manual Personal Options, Making a Call from within the AltiGen Voice Mail System