To change your password, after pressing 4 at the Main Menu to hear the Personal Options …

1.Press 2 for the Password options

2.Press 1 to change the password

3.Enter a new password. See “About Passwords” on page 27.

Using Message Notification

When you’re away from your desk, you can use the Message Notification function to alert you about incoming messages. When a caller leaves a message in your voice mailbox, the system calls the extension, phone number or pager that you designate—the delivery phone number. The AltiGen Voice Mail System then prompts you for your password and places you at the Main Menu.

About the Delivery Number

When setting this delivery phone number, the AltiGen Voice Mail System asks you to enter the number (up to a maximum of 64 digits), using the long distance prefix 1 for out of area phone numbers. You must also identify the type of number: extension, phone number, or pager. You don’t need to enter the trunk, route access trunk, or route access code as part of the number.

The destination number cannot be a virtual extension or workgroup pilot extension. Also, please see “About Outcalls to Cellular or PCS Phone Numbers” on page 29.

If the system is unable to reach you for Message Notification or Reminder Calls, it will play “Attempts to reach you earlier were unsuccessful” the next time you login to the AltiGen Voice Mail System. Also, the system cannot reach you at an outside location if there are no trunk lines available when the system attempts to make the call.

To Set Message Notification:

After pressing 4 at the Main Menu to hear the Personal Options menu, press 3 to hear the Message Notification options, then press…

1 to enable notification for urgent messages only

2 to enable notification for all messages

3 to disable message notification

4 to set or change notification phone number, pager number, or extension

Voice Mail

AltiServ User Guide 33

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AltiGen comm AltiServ TM 4.5 manual Using Message Notification, About the Delivery Number, To Set Message Notification