Account Codes
The supervisor can create or assign codes that will enable or force users to assign outgoing calls to particular codes for billing, tracking or forecasting purposes.
When this option is enabled, after the user enters outgoing call digits, the system will prompt the user for an account code before allowing the outgoing call to proceed.
System Callback
You can have AltiServ call you at a remote location. This is useful for mobile users who don’t want to accrue expensive toll charges while traveling, especially from international locations where there is no access to
In order to access this feature, System Callback must be configured in the Auto Attendant by the system administrator.
To use the System Callback feature:
1.Call the AltiServ system you want to call you back.
2.Using the Auto Attendant, select the System Callback option.
3.When prompted, enter your extension number and password.
4.Enter the number for AltiServ to call you back and press # at the end of the number. When you enter the number, it should be exactly as AltiServ will dial it back; enter a 1 and the area code if it is a long distance number or 011 and the country code if it is an international number. You do not need to enter an outside line access digit (e.g. 9).
5.Hang up. AltiServ will call you back at the number you specified.
6.When prompted, enter your password. At successful login, you are connected to the Auto Attendant.
Telephone Features
