Where to find answers
When you have questions about using your Macintosh, there are several places where you can look for answers.
Macintosh |
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User’s |
| Performa |
| Manual | |
In the Guide menu
The Guide menu (marked with the h icon) contains online help and information about the Macintosh. If you can’t find the information you need in this book, you can find it in the Guide menu. To learn how to get different kinds of help from the Guide menu, see Chapter 2 in this book.
In this book
Use this book to help you set up your computer and learn about it, or to find solutions to problems with your equipment.
In other manuals
Some of the programs that already came installed on your computer have separate manuals. Most of these manuals came in the box with your computer. Some come stored on your computer’s hard disk. (You can find them as clickable buttons in the Applications section of the Launcher, next to their application buttons.) For answers to questions about other equipment or about application programs you have purchased, see the manuals that came with the equipment or programs.
From the Read Me files in the Apple Extras folder
The Apple Extras folder (in your System Folder) on your hard disk contains a SimpleText document, called About Apple Extras, with important information about some of the application programs included with your computer. Similar files called Read Me files can also be found inside application folders and in the Documents folder on your desktop.
From Apple’s customer support hotline
If you can’t find an answer in any of the materials provided, call the customer support hotline. The phone number for the hotline is in the service and support information that came with your computer.
Note: If you have problems with an application program not published by Apple, call the program’s publisher. Click the Phone Numbers button in the Service/Support area of the Launcher to get a software publisher’s phone number.
Getting Started | 21 |
