AT&T 518-455-710 manual N o u n c e m e n t Attendant B, Call Answering Mode

PARTNER Plus Attendant

Planning Form (complete one form for each Attendant)		Attendant:
System	Attendant Extension: 3 0	Attendant Transfer Return Extension: 2 2
Programming	System extension where Attendant is connected	System extension where calls transferred by the Attendant
	Call Answering Mode:	return if the Destination extension does not answer

❑✓ Immediate. Attendant answers first (immediate Line Ringing for Attendant; delayed or no ring for receptionist)

❑Backup. Receptionist answers first (immediate Line Ringing for receptionist; delayed ring for Attendant)

❑Attendant in Night Service Group

Extension 10 should be able to turn Attendant on and off using Night Service button (The Attendant extension cannot be in the Night Service Group if System Password is programmed).

Automatic Extension Privacy

❑✓ Receptionistcan pick up calls after Attendant has already answered (Privacy "not assigned")

❑Receptionist cannot pick up calls after Attendant has al- ready answered (Privacy "assigned")

Transfer Return Rings: 4

(0–9 rings; factory setting is 4 rings) Number of times a call rings Destination extension before returning to Transfer Return exten- sion (Attendant rings once before giving control of call to system, so total number of rings is one more than this setting).

Lines Attendant Will Answer:

❑Line 1 ❑ Line 2 ❑ Line 3 ❑ Line 4

❑Line 5 ❑ Line 6 ❑ Line 7 ❑ Line 8 ❑✓ None (2nd-level Attendants)

Attendant	Answer Delay:	1	rings	during day	Automatic Tries	3	tries	during day
Programming		1	rings	at night	to Route 0:	3	tries	at night

1-15 rings (factory setting is 1 ring). Number of times incoming call will ring before Attendant answers. If multiple Attendants are answering the same lines, set the Answer Delay differently on each Attendant.

1-20 tries (factory setting is 3 tries). Number of times Attendant will automatically transfer a call to route 0 when caller does not dial a route or extension number. After the specified number of tries, the Attendant will hang up.

Business

Schedule

Specify times as a.m. or p.m., or enter in military notation

(9:00 a.m. = 09:00; 9:00 p.m. = 21:00)

❑Check here instead if schedule is Monday-Friday 8:30-5:00 p.m. (factory setting)

(same hours all 7 days)

Business Days

Sunday

Monday

Tuesday Wednesday Thursday Friday Saturday or

Entire week

Opening Time	Closing Time
Closed		Closed
9:00 am		9:00 pm
9:00 am		9:00 pm
9:00 am		9:00 pm
9:00 am		9:00 pm
9:00 am		9:00 pm
9:00 am		9:00 pm
:		:

A n n o u n c e m e n t (Attendant B)

Day: "You have reached the Sales Department. Ask about our Red-Dot specials, with 7% financing and rebates up to $2000. Please hold for the first available salesperson, or. . . For Lawrence Schecter press 1. For Emily Becker press 2. For Mark Tillman, press 3." (30 secs)

Night: "Sorry the Sales Department is closed. Please call again Monday through Saturday 9 AM to 9 PM. Ask about our Red-Dot Specials, including 7% financing and factory rebates up to $2000. Good night." (20 secs)

Day Transfer Fail: "Sorry that extension is not available. Please hold for the sales receptionist." (10 secs)

Hold: "Please hold." (4 secs)

Night Transfer Fail: Not applicable

1-16Setup Decisions