Hardware Requirements, Attendant Unit, Talking | AT&T 518-455-710

Hardware Requirements

206 MODULE R2.O

PROCESSOR MODULE R2.O

Each Attendant connects to its own extension jack on a 206 module. When installing Attendants, keep the following guidelines in mind:

■The system’s processor module (the module in the center slot) must be Release 2 or later. See the illustration in the left margin.

■Multiple Attendants can be connected to the same module or to different modules. The 206 module(s) to which Attendants are connected must be Release 2 or later; in addition, at least one 206 or 200 module (any release) is needed per Attendant.

■Do not connect Attendants to "power failure transfer" extensions 10, 16, 22, or 28.

■The Attendant cannot share an extension with another device.

The Attendant Unit

Front Panel

The front panel of the Attendant (Figure 2-1) has lights to show the unit’s operating status.

					talking
					Lights while Attendant
					is answering and
					transferring calls


Power Light		Battery Light	Description
On		Off	Battery is charging*
On		On	Battery is fully charged*
Off		On	Unit is operating on battery power. AC power is
			lost. Recorded announcements and program-
			ming are retained using power provided by the
			backup battery, if setup switches 1 and 2 are
			down. See Figure 2-2.
Off		Off	Unit is not operating (see Appendix B)
On		Blinking	Out-of-service code (see Appendix B)
*Battery	is fully	charged after 18 hours of continuous operation once unit		is connected to AC power.
If AC	power	is lost, and the battery is	not yet fully charged, recorded	announcements and program-
ming	may be	erased or corrupted and	the unit must be reprogrammed.

Figure 2-1 Front Panel Lights

Installation and Programming 2-1

Image 23

AT&T 518-455-710 manual Hardware Requirements, Attendant Unit, Front Panel, Talking

Contents

Partner Plus Ordering Information Copyright 1991 AT&T All Rights Reserved Issue AprilWarranty How To Comment on This Guide Contents Overview Determining the Call Answering Mode How the Attendant Answers and Transfers Calls An Example Overview Caller Dials a Two-Digit Extension Number Answering an Attendant-Transferred Call Setup Decisions An Introduction Immediate Call Answering Mode Determining the Call Answering Mode Determining the Number of Attendants Required Backup Call Answering Mode Determining the Route Plan Determining Lines the Attendant Will Answer Day G h t Example Route Plan ABC Supermarket Music-on-Hold Source Factory Settings for Attendant Announcement TimesType Factory Description Announcement Setting Allocating Time for Announcements Answering Machines Example Setups Attendant with Routes and Secondary Destinations Attendant with Routes and Secondary Destinations Attendant Attendant SystemProgramming Attendant Used with Answering Machine Attendant System First- and Second-Level Attendants First- and Second-Level Attendants None 2nd-level Attendants Announcements Attendant a N o u n c e m e n t Attendant B Call Answering Mode System Programming for Attendant Operation Installing the Attendant Programming GuidelinesTesting for Proper Operation Attendant Programming Additional Safety Instructions for Installation Personnel Important Safety Instructions Talking Hardware RequirementsAttendant Unit Front Panel Back Panel Installing the Attendant Attendant Power Phone Mounting Cord Cord Bracket Introduction Using the Programming ChartsProgramming Guidelines Commonly Changed Settings Change this See If you want to Setting Business Days To adjust clock for Daylight Saving TimeAttendant Programming Clock Recording Announcements Business HoursReallocating Announcement Lengths Routes Answer Delay DayAnswer Delay Night To change the security code Automatic Tries to Route 0 DayAutomatic Tries to Route 0 Night Security Code Attendant Line Assignments Call Answering ModeSystem Programming for Attendant Operation Attendant Extensions Ensuring Attendant Extensions Are Not in the Calling Group Night Service GroupTransfer Return Extensions Transfer Return Rings Testing Secondary Destinations Testing Basic Operation Planning Form Attendant Extension Call Answering ModeAttendant in Night Service Group Answer Delay Transfer Standard Announcement If Your Announcement Is DifferentDay Night Business Schedule System Programming Announcements National Service Assistance Center Helpline 1 800 Power Failure Table B-1 Out-of-Service Codes Out-of-Service CodesNumber Solution Blinks Problem Invalid Extensions and Routes Caller Hears Initial Announcement More Than Once Attendant Disconnects Callers After They Select Routes System DimensionsWeight Battery Telephone Line Power FailureVisual Indicators Operation Index IN-I Index IN-2 Index Comcode 106 449 AT&T