Day, Night, Transfer, Fail, Hold Please hold | AT&T 518-455-710

Announcements

		Standard Announcement					If Your Announcement Is Different	Duration
Day								(secs*)
Day	Thank you for calling				.
	If you know the two-digit extension you want
	and are at a touch-tone phone, please dial
	it now:							(20 secs)
	For			, press 1 now.
	For			, press 1 now.
	For			, press 2 now.
	For			, press 2 now.
	For			, press 3 now.
	For			, press 3 now.
	For			, press 4 now.
	For			, press 4 now.
	For			, press 5 now.
	For			, press 5 now.

Or stay on the line for assistance.

Night	Thank you for calling						.
	Sorry we’re closed now. Please call again
	tomorrow during our business hours:
			.
	Good night.
Day	Sorry, that extension is unavailable.
Transfer	Please hold for assistance or try again.
Fail	For			, press 1.
	For			, press 2.
	For			, press 3.
	For			, press 4.
	For			, press 5.

(14 secs)

(15 secs)

Hold	Please hold.

(05 secs)

Night Sorry, that extension is unavailable.

Transfer Please hold for assistance or try again.

Fail

(10 secs)

*Time your announcements; if any exceed the default duration (shown in parentheses), enter the number of seconds in the blanks provided. The total duration of all messages cannot exceed 64 seconds.

Notes

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AT&T 518-455-710 Standard Announcement If Your Announcement Is Different, Day, Night, Transfer, Fail, Hold Please hold

Contents

Partner Plus Warranty Copyright 1991 AT&T All Rights Reserved Issue AprilHow To Comment on This Guide Ordering Information Contents Overview Determining the Call Answering Mode How the Attendant Answers and Transfers Calls An Example Overview Caller Dials a Two-Digit Extension Number Answering an Attendant-Transferred Call Setup Decisions An Introduction Immediate Call Answering Mode Determining the Call Answering Mode Determining the Number of Attendants Required Backup Call Answering Mode Determining the Route Plan Determining Lines the Attendant Will Answer Day G h t Example Route Plan ABC Supermarket Type Factory Description Announcement Setting Factory Settings for Attendant Announcement TimesAllocating Time for Announcements Music-on-Hold Source Answering Machines Example Setups Attendant with Routes and Secondary Destinations Attendant with Routes and Secondary Destinations Programming Attendant SystemAttendant Attendant Used with Answering Machine Attendant System First- and Second-Level Attendants First- and Second-Level Attendants None 2nd-level Attendants Announcements Attendant a N o u n c e m e n t Attendant B Call Answering Mode Testing for Proper Operation Installing the Attendant Programming GuidelinesAttendant Programming System Programming for Attendant Operation Additional Safety Instructions for Installation Personnel Important Safety Instructions Attendant Unit Hardware RequirementsFront Panel Talking Back Panel Installing the Attendant Attendant Power Phone Mounting Cord Cord Bracket Programming Guidelines Using the Programming ChartsIntroduction Commonly Changed Settings Change this See If you want to Setting Attendant Programming To adjust clock for Daylight Saving TimeClock Business Days Reallocating Announcement Lengths Business HoursRecording Announcements Answer Delay Night Answer Delay DayRoutes Automatic Tries to Route 0 Night Automatic Tries to Route 0 DaySecurity Code To change the security code System Programming for Attendant Operation Call Answering ModeAttendant Extensions Attendant Line Assignments Transfer Return Extensions Night Service GroupTransfer Return Rings Ensuring Attendant Extensions Are Not in the Calling Group Testing Secondary Destinations Testing Basic Operation Planning Form Attendant in Night Service Group Call Answering ModeAnswer Delay Attendant Extension Day Standard Announcement If Your Announcement Is DifferentNight Transfer Business Schedule System Programming Announcements National Service Assistance Center Helpline 1 800 Power Failure Number Solution Blinks Problem Out-of-Service CodesTable B-1 Out-of-Service Codes Invalid Extensions and Routes Caller Hears Initial Announcement More Than Once Attendant Disconnects Callers After They Select Routes Weight DimensionsBattery System Visual Indicators Power FailureOperation Telephone Line Index IN-I Index IN-2 Index Comcode 106 449 AT&T