Contents | AT&T 518-455-710 specs

Contents

1	Setup Decisions
	■	Overview
	■	Determining the Call Answering Mode
	■	Determining the Number of Attendants Required
	■	Determining the Attendant Extensions and Transfer Return Extensions
	■	Determining Lines the Attendant Will Answer
	■	Determining the Route Plan
	■	Allocating Time for Announcements
	■	Music-on-Hold Source
	■	Answering Machines
	■	Example Setups

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2Installation and Programming

■ Important Safety Instructions

■ Hardware Requirements

■ The Attendant Unit

■ Installing the Attendant

■ Programming Guidelines

■ Attendant Programming

■ System Programming for Attendant Operation ■ Testing for Proper Operation

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A

Planning Form

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B	Troubleshooting


C	Specifications


IN	Index

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AT&T 518-455-710 manual Contents

Contents

Partner Plus Ordering Information Copyright 1991 AT&T All Rights Reserved Issue AprilWarranty How To Comment on This Guide Contents Overview Determining the Call Answering Mode How the Attendant Answers and Transfers Calls An Example Overview Caller Dials a Two-Digit Extension Number Answering an Attendant-Transferred Call Setup Decisions An Introduction Immediate Call Answering Mode Determining the Call Answering Mode Determining the Number of Attendants Required Backup Call Answering Mode Determining the Route Plan Determining Lines the Attendant Will Answer Day G h t Example Route Plan ABC Supermarket Music-on-Hold Source Factory Settings for Attendant Announcement TimesType Factory Description Announcement Setting Allocating Time for Announcements Answering Machines Example Setups Attendant with Routes and Secondary Destinations Attendant with Routes and Secondary Destinations Attendant System ProgrammingAttendant Attendant Used with Answering Machine Attendant System First- and Second-Level Attendants First- and Second-Level Attendants None 2nd-level Attendants Announcements Attendant a N o u n c e m e n t Attendant B Call Answering Mode System Programming for Attendant Operation Installing the Attendant Programming GuidelinesTesting for Proper Operation Attendant Programming Additional Safety Instructions for Installation Personnel Important Safety Instructions Talking Hardware RequirementsAttendant Unit Front Panel Back Panel Installing the Attendant Attendant Power Phone Mounting Cord Cord Bracket Using the Programming Charts Programming GuidelinesIntroduction Commonly Changed Settings Change this See If you want to Setting Business Days To adjust clock for Daylight Saving TimeAttendant Programming Clock Business Hours Reallocating Announcement LengthsRecording Announcements Answer Delay Day Answer Delay NightRoutes To change the security code Automatic Tries to Route 0 DayAutomatic Tries to Route 0 Night Security Code Attendant Line Assignments Call Answering ModeSystem Programming for Attendant Operation Attendant Extensions Ensuring Attendant Extensions Are Not in the Calling Group Night Service GroupTransfer Return Extensions Transfer Return Rings Testing Secondary Destinations Testing Basic Operation Planning Form Attendant Extension Call Answering ModeAttendant in Night Service Group Answer Delay Transfer Standard Announcement If Your Announcement Is DifferentDay Night Business Schedule System Programming Announcements National Service Assistance Center Helpline 1 800 Power Failure Out-of-Service Codes Number Solution Blinks ProblemTable B-1 Out-of-Service Codes Invalid Extensions and Routes Caller Hears Initial Announcement More Than Once Attendant Disconnects Callers After They Select Routes System DimensionsWeight Battery Telephone Line Power FailureVisual Indicators Operation Index IN-I Index IN-2 Index Comcode 106 449 AT&T