Contents
1Setup Decisions
■
Overview
■Determining the Call Answering Mode
■Determining the Number of Attendants Required
■Determining the Attendant Extensions and Transfer Return Extensions
■Determining Lines the Attendant Will Answer
■Determining the Route Plan
■Allocating Time for Announcements
■Music-on-Hold Source
■Answering Machines
■Example Setups
1-i
1-1
1-4
1-5
1-6
1-6
1-6
1-8
1-8
1-9
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2Installation and Programming
■Important Safety Instructions
■Hardware Requirements
■The Attendant Unit
■Installing the Attendant
■Programming Guidelines
■Attendant Programming
■System Programming for Attendant Operation
■Testing for Proper Operation
2-i
2-ii
2-1
2-1
2-2
2-4
2-6
2-10
2-12
APlanning Form
A-1
BTroubleshooting
B-1
CSpecifications
C-1
INIndex
IN-1