AT&T 518-455-710 manual System Programming, Business Schedule

PARTNER Plus Attendant

Planning Form (complete one form for each Attendant) Attendant:

System Programming

Attendant Extension:

System extension where Attendant is connected

Call Answering Mode:

❑Immediate. Attendant answers first (immediate Line Ringing for Attendant; delayed or no ring for receptionist)

❑Backup. Receptionist answers first (immediate Line Ringing for receptionist; delayed ring for Attendant)

Attendant Transfer Return Extension:

System extension where calls transferred by the Attendant return if the Destination extension does not answer

Transfer Return Rings:

(0–9 rings; factory setting is 4 rings) Number of times a call rings Destination extension before returning to Transfer Return exten- sion (Attendant rings once before giving control of call to system, so total number of rings is one more than this setting).

❑Attendant in Night Service Group

Extension 10 should be able to turn Attendant on and off using Night Service button (The Attendant extension cannot be in the Night Service Group if System Password is programmed).

Automatic Extension Privacy

Lines Attendant Will Answer:

❑ Line 1 ❑ Line 2 ❑ Line 3 ❑ Line 4 ❑ Line 5 ❑ Line 6 ❑ Line 7 ❑ Line 8 ❑ None (2nd-level Attendants)

❑Receptionist can pick up calls after Attendant has already answered (Privacy "not assigned")

❑Receptionist cannot pick up calls after Attendant has al- ready answered (Privacy "assigned")

Attendant Programming

Answer Delay:	rings during day	Automatic Tries	tries during day
	rings at night	to Route 0:	tries at night
1-15 rings (factory setting is 1 ring). Number of times incoming		1-20 tries (factory setting is 3 tries). Number of times Attendant
call will ring before Attendant answers. If multiple Attendants		will automatically transfer a call to route 0 when caller does not
are answering the same lines, set the Answer Delay differently		dial a route or extension number. After the specified number of
on each Attendant.		tries, the Attendant will hang up.

Business

Schedule

Specify times as a.m. or p.m., or enter in military notation

(9:00 a.m. = 09:00; 9:00 p.m. = 21:00)

❑Check here instead if schedule is Monday-Friday8:30-5:00p.m. (factory setting)

(same hours all 7 days)

Business Days

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

or

Entire week

Opening Time	Closing Time
:		:
:		:
:		:
:	:
:		:
:		:
:		:
:		:

Check this column ( ✔ ) if Attendant should hang up when this route is chosen (especially useful at night when Attendant's greeting gives no choice of routes).