Installing the Attendant, Back Panel | AT&T 518-455-710 guide

Back Panel

The back panel (Figure 2-2) has the switches, connectors, and jacks neces- sary for installation.

10VAC

Connects AC power

reset

Recessed button resets the unit (see Appendix B)

serial i/o

Used for maintenance purposes

to line

Modular phone cord from 206 module connects here

setup

Position of setup switches (on or off) determines how the unit will respond to a power outage:

Switch	On (Down)	Off (Up)
1	Recorded announcements are	Recorded announcements are
	retained up to 3 hours after	erased after a power outage
	a power outage occurs	occurs
2	Routes and other programmed	Routes and other programmed
	settings are retained up to eight	settings are reset to defaults
	weeks after a power outage occurs after a power outage occurs
3	Not used	Not used
4	Not used	Not used

Figure 2-2 BackPanel

Installing the Attendant

Before starting installation:

■Read and understand "Safety Instructions" on page 2-ii.

■Identify Attendant extensions (see page 1-6).

■Locate the Attendant so it is within 10 feet of the system control unit, and within 5 feet of the AC outlet. The location must also meet the environ- ment requirements listed in Appendix C, "Specifications."

■Wall mounting Attendants is optional but strongly recommended.

■If you install multiple Attendants without wall mounting, do not stack the units.

NOTE:

Attendant installation requires skill in programming the system and the Atten- dant. Installation and training by AT&T personnel is strongly recommended if you do not have that skill. To request installation, please call 1 800 247-7000.

2-2Installation and Programming

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AT&T 518-455-710 manual Installing the Attendant, Back Panel

Contents

Partner Plus Copyright 1991 AT&T All Rights Reserved Issue April WarrantyHow To Comment on This Guide Ordering Information Contents Determining the Call Answering Mode Overview Overview How the Attendant Answers and Transfers Calls An Example Caller Dials a Two-Digit Extension Number Setup Decisions An Introduction Answering an Attendant-Transferred Call Determining the Call Answering Mode Immediate Call Answering Mode Backup Call Answering Mode Determining the Number of Attendants Required Determining Lines the Attendant Will Answer Determining the Route Plan Example Route Plan ABC Supermarket Day G h t Factory Settings for Attendant Announcement Times Type Factory Description Announcement SettingAllocating Time for Announcements Music-on-Hold Source Example Setups Answering Machines Attendant with Routes and Secondary Destinations Attendant with Routes and Secondary Destinations Attendant System ProgrammingAttendant Attendant Used with Answering Machine Attendant System First- and Second-Level Attendants First- and Second-Level Attendants Announcements Attendant a None 2nd-level Attendants Call Answering Mode N o u n c e m e n t Attendant B Installing the Attendant Programming Guidelines Testing for Proper OperationAttendant Programming System Programming for Attendant Operation Important Safety Instructions Additional Safety Instructions for Installation Personnel Hardware Requirements Attendant UnitFront Panel Talking Installing the Attendant Back Panel Attendant Power Phone Mounting Cord Cord Bracket Using the Programming Charts Programming GuidelinesIntroduction Change this See If you want to Setting Commonly Changed Settings To adjust clock for Daylight Saving Time Attendant ProgrammingClock Business Days Business Hours Reallocating Announcement LengthsRecording Announcements Answer Delay Day Answer Delay NightRoutes Automatic Tries to Route 0 Day Automatic Tries to Route 0 NightSecurity Code To change the security code Call Answering Mode System Programming for Attendant OperationAttendant Extensions Attendant Line Assignments Night Service Group Transfer Return ExtensionsTransfer Return Rings Ensuring Attendant Extensions Are Not in the Calling Group Testing Basic Operation Testing Secondary Destinations Planning Form Call Answering Mode Attendant in Night Service GroupAnswer Delay Attendant Extension Standard Announcement If Your Announcement Is Different DayNight Transfer System Programming Business Schedule Announcements Power Failure National Service Assistance Center Helpline 1 800 Out-of-Service Codes Number Solution Blinks ProblemTable B-1 Out-of-Service Codes Invalid Extensions and Routes Attendant Disconnects Callers After They Select Routes Caller Hears Initial Announcement More Than Once Dimensions WeightBattery System Power Failure Visual IndicatorsOperation Telephone Line Index Index IN-I IN-2 Index Comcode 106 449 AT&T