Planning Form | AT&T 518-455-710 manual

Planning Form

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This appendix is a two-page planning form to use for recording the setup decisions described in Chapter 1. Use a pencil in case you want to change the setup later.

If you have more than one Attendant, use photocopies of the form. Additional blank forms can be obtained from the AT&T Customer Information Center at

1800 432-6600 in the U.S., or 1 800 255-1242 in Canada. The order number for the planning form is 518-600-110.

Planning Form A-1

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AT&T 518-455-710 manual Planning Form

Contents

Partner Plus Ordering Information Copyright 1991 AT&T All Rights Reserved Issue AprilWarranty How To Comment on This Guide Contents Overview Determining the Call Answering Mode How the Attendant Answers and Transfers Calls An Example Overview Caller Dials a Two-Digit Extension Number Answering an Attendant-Transferred Call Setup Decisions An Introduction Immediate Call Answering Mode Determining the Call Answering Mode Determining the Number of Attendants Required Backup Call Answering Mode Determining the Route Plan Determining Lines the Attendant Will Answer Day G h t Example Route Plan ABC Supermarket Music-on-Hold Source Factory Settings for Attendant Announcement TimesType Factory Description Announcement Setting Allocating Time for Announcements Answering Machines Example Setups Attendant with Routes and Secondary Destinations Attendant with Routes and Secondary Destinations Attendant Attendant SystemProgramming Attendant Used with Answering Machine Attendant System First- and Second-Level Attendants First- and Second-Level Attendants None 2nd-level Attendants Announcements Attendant a N o u n c e m e n t Attendant B Call Answering Mode System Programming for Attendant Operation Installing the Attendant Programming GuidelinesTesting for Proper Operation Attendant Programming Additional Safety Instructions for Installation Personnel Important Safety Instructions Talking Hardware RequirementsAttendant Unit Front Panel Back Panel Installing the Attendant Attendant Power Phone Mounting Cord Cord Bracket Introduction Using the Programming ChartsProgramming Guidelines Commonly Changed Settings Change this See If you want to Setting Business Days To adjust clock for Daylight Saving TimeAttendant Programming Clock Recording Announcements Business HoursReallocating Announcement Lengths Routes Answer Delay DayAnswer Delay Night To change the security code Automatic Tries to Route 0 DayAutomatic Tries to Route 0 Night Security Code Attendant Line Assignments Call Answering ModeSystem Programming for Attendant Operation Attendant Extensions Ensuring Attendant Extensions Are Not in the Calling Group Night Service GroupTransfer Return Extensions Transfer Return Rings Testing Secondary Destinations Testing Basic Operation Planning Form Attendant Extension Call Answering ModeAttendant in Night Service Group Answer Delay Transfer Standard Announcement If Your Announcement Is DifferentDay Night Business Schedule System Programming Announcements National Service Assistance Center Helpline 1 800 Power Failure Table B-1 Out-of-Service Codes Out-of-Service CodesNumber Solution Blinks Problem Invalid Extensions and Routes Caller Hears Initial Announcement More Than Once Attendant Disconnects Callers After They Select Routes System DimensionsWeight Battery Telephone Line Power FailureVisual Indicators Operation Index IN-I Index IN-2 Index Comcode 106 449 AT&T