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AT&T 7720 Answering Calls, Call Screening/Intercept, Announcement Bypass

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Answering Calls

When you’ve selected Announcement Aor Band turned the system on,

the caller hears the announcement you recorded, followed by a beep.

During the announcement, callers can press 1or 2to select a mailbox,

or they can wait for the beep to leave a message in Mailbox 1. A caller

can leave a message up to three minutes long. If the message is longer

than three minutes, or if the caller is silent for more than seven seconds,

or if the system runs out of memory, the system beeps once and hangs up.

If you’ve selected Announcement AO, callers hear your announcement. If

a caller doesn’t enter a mailbox number before the announcement ends,

the system plays to the end of the announcement, then hangs up. (If you

want a caller to be able to leave a message when announcement is set to

AO, instruct him or her to press #or a mailbox number while the

announcement is playing.)

If the system is off and the phone rings, the call will be answered after 10

rings and the caller will hear “The machine is off.” If the system is on and

the memory is full, the call will also be answered after 10 rings. The

caller will hear “Memory is full.” Remote access commands to change the

On/Off status are explained in the ANSWERING SYSTEM OPERATION—

From Cordless Handset or Touch Tone Phone section of this manual.

Call Screening/Intercept

Set the system to answer calls, and set the volume control so you can hear

the caller’s message.

If you decide to take a call, press Pon the handset or Kon

the base.

If you pick up an extension phone during the announcement and the

announcement does not stop right away, press and release the telephone

switchhook or press Son the base.

Announcement Bypass

You might want to let frequent callers know they can enter a mailbox

number on a touch tone phone when they hear your announcement

begin. The system then stops playing your announcement and beeps so

that the caller can immediately begin recording a message.

ANSWERING SYSTEM OPERATION

AT THE BASE

Contents

Main Page TELEPHONE MEMORY.................................................................................21 ANSWERING SYSTEM SET-UP......................................................................26 Page Page Page Table/Desk Installation Page Page Wall Installation 10 Follow Steps 7 to 12 in Table/Desk Installation. About Softkeys Making a Call Answering a Call Ending a Call Handset Volume Flash Redial Voice Security Temporary Tone Hold Page/Intercom Recording a Phone Conversation Power Reserve Feature CALLER ID About Caller Identification Call Waiting 16 CALLER ID SET UP Programming Local Area Codes D CALLER ID SET UP Turn Off Caller ID with Call Waiting Call List Options New Call Indicator Call Announce Recording Call Announcements Reviewing and Deleting Call Announcements Incoming Call History Reviewing Call History 20 Display Dial Removing Call Records from History Removing All Call Records Caller ID Display Messages Memory Guard Feature Storing Numbers in Memory Storing a Pause in a Memory Number Storing a Name with a Number Memory Match Viewing Numbers in Memory Dialing Memory Numbers Page Answering a Call Speakerphone Volume Control Mute Hold Page/Intercom OPERATING RANGE Changing Channels Turning the System On/Off Speaker Volume Control About Mailboxes Setting the Clock Announcement Options General Announcements Selecting Your General Announcement Recording Your General Announcement Deleting Your General Announcement Caller Specific Announcements Setting Up Caller Specific Outgoing Announcements Reviewing and Deleting Caller Specific Outgoing Announcements Announcement Play/Silent Feature Set-Up 31 Ring Select and Toll Saver Audible Message Alert Remote Access Code 32 Priority Call Signal Changing the Priority Calling Code Base Ringer Setting Reviewing Feature Settings Answering Calls Call Screening/Intercept Announcement Bypass Listening to Your Messages Saving Messages Deleting Messages Delete all messages in a mailbox Delete selected messages Replay deleted message Recording a Memo MESSAGE GUARD Power Fail Protection System Connecting with the Answering System From the Cordless Handset From a Touch Tone Phone Voice Help Menu 37 Remote Access Commands Playing messages Deleting Messages 38 Call Screening Changing Outgoing Announcement Reviewing Your Announcement Recording a Phone Conversation 39 AT CORDLESS HANDSET OR TOUCH TONE PHONE) 40 Recording a Memo Setting The Clock Remote On/Off Changing Settings Reviewing Settings Exit Remote Access HANDSET BATTERIES Charging the Handset Battery Pack Replacing the Handset Battery Pack BASE UNIT BACK-UP BATTERIES Replacing the Base Power Reserve Batteries 44 SIGNALS AND DISPLAYS Audible Signals Sound: Meaning: Message Window Displays: When: 45 If the phone does not work at all,check these items first If you hear a two-beep signal when you try to use the handset 46 If you have no dial tone If you hear noise or interference when using the phone If the phone does not ring when you receive a call If you hear other calls while using the phone Page Page Page Cordless Digital Answering System Speakerphone 7720