Manual Dialing, Automatic Dialing | Avaya 4620SW, 4621SW specification

Using Your 4620/4620SW/4621SW IP Telephone

Note:

You can set an option for whether the Phone screen displays when you make an outgoing call, or whether the current screen remains displayed. See Application Options in Chapter 6: 4620/4620SW/4621SW IP Telephone Options for details.

Manual Dialing

Dial a call manually by picking up the handset, activating your headset, or pressing the Speaker button.

1.Pick up the handset, activate your headset, or press the Speaker button and dial.

If the Phone screen is active, the first available call appearance line displays the off-hook ( ) icon and the background appears shaded.

If the Phone screen is not active, the top display line provides call-related messages. If applicable, the Call Timer displays at the top of the display area.

Note:

Displaying the Call Timer is optional and is set by means of the Options button. See Chapter 6: 4620/4620SW/4621SW IP Telephone Options for information.

2.Use the dialpad to enter the number you want to call.

The number entered displays on the active call appearance line and the 4620 IP Telephone initiates the call.

3.Hang up the handset, deactivate the headset, or press the Speaker button to end the call.

Automatic Dialing

Automatic dialing includes:

●redialing a previously called number,

●speed dialing a number programmed on a Speed Dial button,

●using an administered Abbreviated Dialing Feature button to initiate a call,

●dialing a party listed on your Call Log, or

●dialing a party from a Web page displayed through the Web Access application.

Note:

The 4620 IP Telephone often receives telephone numbers through the Call Log or Web Access application that are not immediately “dialable.” For example, the Call Log might contain an incoming call from the following U.S. phone number: 732-555-1234. In general, if you try to dial that number as is, the call cannot go

22 4620/4620SW/4621SW IP Telephone User Guide

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Avaya 4620SW, 4621SW manual Manual Dialing, Automatic Dialing

Contents

4620/4620SW/4621SW IP Telephone Avaya Inc All Rights Reserved About This Guide Using the Speed Dial Application Using the Web Access Application Index Overview Issue DateAbout This Guide Intended Audience How to Use This Document What’s New in This Document Document Organization Conventions Used Typographic Conventions Symbolic ConventionsRelated Documentation Conference Introducing Your 4620/4620SW/4621SW IP Telephone Introduction 4620/4620SW/4621SW IP Telephone 4620/4620SW/4621SW IP Telephone Indicator As Call a number, Cancel the current activity, Save enteredIndicator Speaker Number Name Description 4621SW IP Telephone Options About the Feature Key Expansion Unit EU24/EU24BL Navigating Application Screens Feature is on/active White Phone Application 4620/4620SW/4621SW IP Telephone ApplicationsSpeed Dial Application Call Log Application Web Access Application Optional4620/4620SW/4621SW Telephone Options Automatic Backup/Retrieval Feature Push FeatureAdditional 4620/4620SW/4621SW Functionality Call Appearances Using Your 4620/4620SW/4621SW IP TelephoneMaking Calls Manual Dialing Automatic Dialing Redialing the last number called Redialing using a list of the last six numbers calledIf all lines are in use, automatic dialing will not work Last number dialed is automatically redialed Number of the selected person dials automatically Press the Page Right or Page Left Selected Call Log displays Associated Call Detail screen displays Call Handling Features Receiving Calls Hold ConferenceIcon on the current line changes to the Soft Hold icon Speaker MuteCall is now active Transfer Changing from the Speaker to the handset or headset Retrieving a Voice Mail Message Logging Off the Phone Forcing a Login to the Phone Reinstating the Phone After a LogoffPage Entering Characters Using the Dialpad Using the Speed Dial ApplicationEntering Data on Speed Dial Screens Editing During or After Entry Name Entry Example Adding a Speed Dial Button Updating Speed Dial Button Label Information Prompt Select entry to edit displays Deleting a Speed Dial Button Label Prompt Select label to delete displays Then If you want toNo deletion occurs. The Speed Dial Main screen displays Page Using the Call Log Application About the Call Log Viewing a Call Log If you want to Then Adding a Call Log Entry to a Speed Dial Button Selected entry’s Detail screen displays Deleting Call Log EntriesDeleting a Single Call Log Entry No deletion occurs and the Call Log’s Main screen displays Prompt Press Delete again to confirm displays Disabling the Call LogDeleting All Entries from a Call Log Entries are removed. The Call Log’s Main screen displaysPage Using the Web Access Application Navigating Web Pages Web Access AuthenticationPrevious application or options screen displays Navigating the Home Page and Other Standard-Size Web Pages Home page displays Entering Text on Web Pages Any characters entered are removed Entering Text on Web Pages Adding a Speed Dial Button for a Web Site Telephone Number 4620/4620SW/4621SW IP Telephone Options Accessing the Options Main Menus First of two Options Main screens displays Application Options Setting the Redial OptionThis is the default setting Phone/Exit Setting the Phone Screen on Answer? Option Setting the Phone Screen on Calling? Option Setting the Message Display Rate Setting the Display Call Timers? OptionDefault rate is Slow Setting Visual Alerting Setting the Call Appearance WidthEnabling/Disabling the Call Log Personal Ringing Options First Options Main screen displays Viewing IP Address Status Viewing Quality of Service QoS StatusStatus Screen Viewing Options View Status Main Screen displays Viewing Interface Status Changing the Display ContrastViewing Miscellaneous Status Viewing the Network Audio Quality If administered, the Audio Status screen displaysLogging Off the 4620/4620SW/4621SW IP Telephone Display prompts for entry of your password Backup/Restore OptionsReinstating the Phone After a Log Off Settings Saved During a Backup Setting the Automatic Backup Option Setting changes from Disabled to Enabled Verifying Backup/Retrieval Status Retrieving and Restoring Data from a Backup File FTP Settings Main screen displays Select Directory Path Select User Name Feature Button Labeling Select View default labels Then Select Relabel feature buttonsFeature Button Relabeling screen displays. Proceed to Step Select Restore default labels Changing a Phone/PC Ethernet Interface Feature Button Labeling screen re-displaysSecond Options Main screen redisplays Selecting an Alternate Language Select either Yes softkey Headsets for 4600 Series IP Telephones Headsets and HandsetsHeadset Connector Type Ordering Code Handset Connector Type Ordering Code Handsets for 4600 Series IP Telephones Telephone Management Troubleshooting Interpreting Ringer Tones Ringing Incoming Tones Meaning Feedback Handset Tones Meaning Interpreting Display Icons Icon Meaning Testing the Telephones Lights and Display Testing Your PhoneBasic Troubleshooting Chart Problem/Symptom Suggested Solution See Phone does not activate after connecting it Described in Viewing the Network Audio Quality Troubleshooting 4620/4620SW/4621SW Applications Problem/Symptom Suggested Resolution Call LOG Application Resetting and Power Cycling the IP Telephone Resetting Your Phone Power Cycling the Phone Index Numerical 88 4620/4620SW/4621SW IP Telephone User Guide Redial Status Screen Viewing User ID, setting 90 4620/4620SW/4621SW IP Telephone User Guide