Headsets and Handsets | Avaya 4620SW, 4621SW manual

Chapter 7: Headsets and Handsets

Introduction

This chapter provides information about headsets and specialized handsets that are compatible with your IP telephone.

Headsets for 4600 Series IP Telephones

Avaya supports only those headsets and headset adapters that carry an Avaya brand or logo.

There are a variety of Avaya headsets that are compatible with your 4600 Series IP Telephone. To see the available headsets, go to http://www.avayaheadsets.com.

Headsets require headset adapters/connectors to operate. Avaya offers three types of headset adapters for 4600 Series IP Terminals:

●The MIP-1 provides remote call answering and call initialization features with the Avaya Cordless Headset.

●The Modular base amplifier (M12LUCM), which is a high-performance solution for users who continuously wear headsets, and

●The HIP cord, which allows basic, direct headset connection to your Avaya IP Telephone.

Avaya also offers a cordless headset solution (LKA10) with up to a 150 ft. mobile range from the base. The LKA10, when used with the MIP-1, offers remote call answering and call initialization features on the 4610SW, 4620, 4620SW/4621SW and 4630SW IP Telephones. The MIP-1 must be ordered separately. The LKA10, when used without the MIP-1, operates with other Avaya IP Telephones, but cannot be used for remote call answering or call initialization.

The table below summarizes Avaya’s corded headset connectors and cordless headset choices, and provides ordering codes.

Headset Connector	Type	Ordering Code

M12LUCM	Corded	407639715

HIP Cord	Corded	700212442

LKA10 (includes Headset)	Cordless Solution	408271385

MIP-1	Accessory	700281074

Issue 3 April 2006 75

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Avaya 4620SW, 4621SW Headsets and Handsets, Headsets for 4600 Series IP Telephones, Headset Connector Type Ordering Code

Contents

4620/4620SW/4621SW IP Telephone Avaya Inc All Rights Reserved About This Guide Using the Speed Dial Application Using the Web Access Application Index Intended Audience Issue DateAbout This Guide Overview What’s New in This Document How to Use This Document Conventions Used Document Organization Conference Symbolic ConventionsRelated Documentation Typographic Conventions Introduction Introducing Your 4620/4620SW/4621SW IP Telephone 4620/4620SW/4621SW IP Telephone 4620/4620SW/4621SW IP Telephone Number Name Description As Call a number, Cancel the current activity, Save enteredIndicator Speaker Indicator 4621SW IP Telephone Options Navigating Application Screens About the Feature Key Expansion Unit EU24/EU24BL Feature is on/active White 4620/4620SW/4621SW IP Telephone Applications Phone ApplicationSpeed Dial Application Web Access Application Optional Call Log Application4620/4620SW/4621SW Telephone Options Push Feature Automatic Backup/Retrieval FeatureAdditional 4620/4620SW/4621SW Functionality Using Your 4620/4620SW/4621SW IP Telephone Call AppearancesMaking Calls Automatic Dialing Manual Dialing Last number dialed is automatically redialed Redialing using a list of the last six numbers calledIf all lines are in use, automatic dialing will not work Redialing the last number called Press the Page Right or Page Left Number of the selected person dials automatically Associated Call Detail screen displays Selected Call Log displays Receiving Calls Call Handling Features Conference HoldIcon on the current line changes to the Soft Hold icon Mute SpeakerCall is now active Changing from the Speaker to the handset or headset Transfer Logging Off the Phone Retrieving a Voice Mail Message Reinstating the Phone After a Logoff Forcing a Login to the PhonePage Using the Speed Dial Application Entering Characters Using the DialpadEntering Data on Speed Dial Screens Editing During or After Entry Name Entry Example Adding a Speed Dial Button Prompt Select entry to edit displays Updating Speed Dial Button Label Information Prompt Select label to delete displays Deleting a Speed Dial Button Label If you want to ThenNo deletion occurs. The Speed Dial Main screen displays Page About the Call Log Using the Call Log Application If you want to Then Viewing a Call Log Adding a Call Log Entry to a Speed Dial Button No deletion occurs and the Call Log’s Main screen displays Deleting Call Log EntriesDeleting a Single Call Log Entry Selected entry’s Detail screen displays Entries are removed. The Call Log’s Main screen displays Disabling the Call LogDeleting All Entries from a Call Log Prompt Press Delete again to confirm displaysPage Using the Web Access Application Web Access Authentication Navigating Web PagesPrevious application or options screen displays Home page displays Navigating the Home Page and Other Standard-Size Web Pages Any characters entered are removed Entering Text on Web Pages Entering Text on Web Pages Adding a Speed Dial Button for a Web Site Telephone Number 4620/4620SW/4621SW IP Telephone Options First of two Options Main screens displays Accessing the Options Main Menus Phone/Exit Setting the Redial OptionThis is the default setting Application Options Setting the Phone Screen on Calling? Option Setting the Phone Screen on Answer? Option Setting the Display Call Timers? Option Setting the Message Display RateDefault rate is Slow Setting the Call Appearance Width Setting Visual AlertingEnabling/Disabling the Call Log First Options Main screen displays Personal Ringing Options View Status Main Screen displays Viewing Quality of Service QoS StatusStatus Screen Viewing Options Viewing IP Address Status Changing the Display Contrast Viewing Interface StatusViewing Miscellaneous Status If administered, the Audio Status screen displays Viewing the Network Audio QualityLogging Off the 4620/4620SW/4621SW IP Telephone Backup/Restore Options Display prompts for entry of your passwordReinstating the Phone After a Log Off Settings Saved During a Backup Setting changes from Disabled to Enabled Setting the Automatic Backup Option Verifying Backup/Retrieval Status Retrieving and Restoring Data from a Backup File FTP Settings Main screen displays Select User Name Select Directory Path Feature Button Labeling Select Restore default labels Then Select Relabel feature buttonsFeature Button Relabeling screen displays. Proceed to Step Select View default labels Feature Button Labeling screen re-displays Changing a Phone/PC Ethernet InterfaceSecond Options Main screen redisplays Selecting an Alternate Language Select either Yes softkey Headsets and Handsets Headsets for 4600 Series IP TelephonesHeadset Connector Type Ordering Code Handsets for 4600 Series IP Telephones Handset Connector Type Ordering Code Interpreting Ringer Tones Telephone Management Troubleshooting Feedback Handset Tones Meaning Ringing Incoming Tones Meaning Icon Meaning Interpreting Display Icons Problem/Symptom Suggested Solution Testing Your PhoneBasic Troubleshooting Chart Testing the Telephones Lights and Display See Phone does not activate after connecting it Described in Viewing the Network Audio Quality Problem/Symptom Suggested Resolution Troubleshooting 4620/4620SW/4621SW Applications Call LOG Application Resetting Your Phone Resetting and Power Cycling the IP Telephone Power Cycling the Phone Numerical Index 88 4620/4620SW/4621SW IP Telephone User Guide Redial Status Screen Viewing User ID, setting 90 4620/4620SW/4621SW IP Telephone User Guide