Feature is on/active White | Avaya 4621SW, 4620SW specification

Navigating Application Screens

selection. When you enter text on a screen (for example, a Speed Dial button label), several Line/Feature buttons provide editing features like backspacing or hyphenation.

Here is an example of the difference between a Line/Feature button’s functionality in the Phone application versus other applications. To call someone from the Phone application (the default display screen) you press the first Line/Feature (call appearance) button and dial your party. But in the Call Log application, pressing the first Line/Feature button displays detailed information about the first call log entry.

In addition to the call-related icons and features explained in Table 1, the icons and background display colors in Table 2 are associated with certain administrable features on the call server, and might appear on the display. Several features, such as flash, wink, and flutter, are associated with Call Center operations, and might not apply to many 4620 users.

Table 2: Icons/Background Colors for Features on the 4620/4620SW/4621SW

	Description/	Feature Button Display
Icon	Condition	Background Color

None	Feature is on/active.	White
None	Feature is off/inactive.	Light Gray
None	Feature denied (Broken Flutter). This is a temporary condition,	Light Gray
	accompanied by an “error beep” on the first occurrence. This
	condition then changes to the off/inactive state.
None	Idle. Indicates a (call appearance) line is available.	White
	Ringing. Indicates an incoming call is arriving on this line.	White
	Active. Indicates the line is in use.	Light Gray
	On Hold. Indicates a call is on hold on this line.	Dark Gray
	(Soft) Hold. Indicates this line's call was put on hold pending a	Dark Gray
	conference or a transfer.
	Flash. Used for Call Center operations.	Light Gray
	Flutter. Used for Call Center operations.	Light Gray
	Wink. Used for Call Center operations.	Light Gray

Issue 3 April 2006 17

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Avaya 4621SW, 4620SW manual Feature is on/active White

Contents

4620/4620SW/4621SW IP Telephone Avaya Inc All Rights Reserved About This Guide Using the Speed Dial Application Using the Web Access Application Index About This Guide Issue DateOverview Intended Audience What’s New in This Document How to Use This Document Conventions Used Document Organization Related Documentation Symbolic ConventionsTypographic Conventions Conference Introduction Introducing Your 4620/4620SW/4621SW IP Telephone 4620/4620SW/4621SW IP Telephone 4620/4620SW/4621SW IP Telephone Indicator Speaker As Call a number, Cancel the current activity, Save enteredIndicator Number Name Description 4621SW IP Telephone Options Navigating Application Screens About the Feature Key Expansion Unit EU24/EU24BL Feature is on/active White Speed Dial Application 4620/4620SW/4621SW IP Telephone ApplicationsPhone Application 4620/4620SW/4621SW Telephone Options Web Access Application OptionalCall Log Application Additional 4620/4620SW/4621SW Functionality Push FeatureAutomatic Backup/Retrieval Feature Making Calls Using Your 4620/4620SW/4621SW IP TelephoneCall Appearances Automatic Dialing Manual Dialing If all lines are in use, automatic dialing will not work Redialing using a list of the last six numbers calledRedialing the last number called Last number dialed is automatically redialed Press the Page Right or Page Left Number of the selected person dials automatically Associated Call Detail screen displays Selected Call Log displays Receiving Calls Call Handling Features Icon on the current line changes to the Soft Hold icon ConferenceHold Call is now active MuteSpeaker Changing from the Speaker to the handset or headset Transfer Logging Off the Phone Retrieving a Voice Mail Message Reinstating the Phone After a Logoff Forcing a Login to the PhonePage Entering Data on Speed Dial Screens Using the Speed Dial ApplicationEntering Characters Using the Dialpad Editing During or After Entry Name Entry Example Adding a Speed Dial Button Prompt Select entry to edit displays Updating Speed Dial Button Label Information Prompt Select label to delete displays Deleting a Speed Dial Button Label No deletion occurs. The Speed Dial Main screen displays If you want toThen Page About the Call Log Using the Call Log Application If you want to Then Viewing a Call Log Adding a Call Log Entry to a Speed Dial Button Deleting a Single Call Log Entry Deleting Call Log EntriesSelected entry’s Detail screen displays No deletion occurs and the Call Log’s Main screen displays Deleting All Entries from a Call Log Disabling the Call LogPrompt Press Delete again to confirm displays Entries are removed. The Call Log’s Main screen displaysPage Using the Web Access Application Previous application or options screen displays Web Access AuthenticationNavigating Web Pages Home page displays Navigating the Home Page and Other Standard-Size Web Pages Any characters entered are removed Entering Text on Web Pages Entering Text on Web Pages Adding a Speed Dial Button for a Web Site Telephone Number 4620/4620SW/4621SW IP Telephone Options First of two Options Main screens displays Accessing the Options Main Menus This is the default setting Setting the Redial OptionApplication Options Phone/Exit Setting the Phone Screen on Calling? Option Setting the Phone Screen on Answer? Option Default rate is Slow Setting the Display Call Timers? OptionSetting the Message Display Rate Enabling/Disabling the Call Log Setting the Call Appearance WidthSetting Visual Alerting First Options Main screen displays Personal Ringing Options Status Screen Viewing Options Viewing Quality of Service QoS StatusViewing IP Address Status View Status Main Screen displays Viewing Miscellaneous Status Changing the Display ContrastViewing Interface Status Logging Off the 4620/4620SW/4621SW IP Telephone If administered, the Audio Status screen displaysViewing the Network Audio Quality Reinstating the Phone After a Log Off Backup/Restore OptionsDisplay prompts for entry of your password Settings Saved During a Backup Setting changes from Disabled to Enabled Setting the Automatic Backup Option Verifying Backup/Retrieval Status Retrieving and Restoring Data from a Backup File FTP Settings Main screen displays Select User Name Select Directory Path Feature Button Labeling Feature Button Relabeling screen displays. Proceed to Step Then Select Relabel feature buttonsSelect View default labels Select Restore default labels Second Options Main screen redisplays Feature Button Labeling screen re-displaysChanging a Phone/PC Ethernet Interface Selecting an Alternate Language Select either Yes softkey Headset Connector Type Ordering Code Headsets and HandsetsHeadsets for 4600 Series IP Telephones Handsets for 4600 Series IP Telephones Handset Connector Type Ordering Code Interpreting Ringer Tones Telephone Management Troubleshooting Feedback Handset Tones Meaning Ringing Incoming Tones Meaning Icon Meaning Interpreting Display Icons Basic Troubleshooting Chart Testing Your PhoneTesting the Telephones Lights and Display Problem/Symptom Suggested Solution See Phone does not activate after connecting it Described in Viewing the Network Audio Quality Problem/Symptom Suggested Resolution Troubleshooting 4620/4620SW/4621SW Applications Call LOG Application Resetting Your Phone Resetting and Power Cycling the IP Telephone Power Cycling the Phone Numerical Index 88 4620/4620SW/4621SW IP Telephone User Guide Redial Status Screen Viewing User ID, setting 90 4620/4620SW/4621SW IP Telephone User Guide