Viewing a Call Log, If you want to Then | Avaya 4620SW, 4621SW

Using the Call Log Application

Each Call Log can contain a maximum of 30 entries. When a log contains more than six entries, Page Right and Page Left buttons help you scroll through the log six entries at a time. Calls are listed in order from top to bottom, the most recent call first.

Viewing a Call Log

To view a Call Log:

1.Access the Call Log application by pressing the Log softkey.

The Missed Call Log Main screen displays the Caller’s name, number, and time/date of the first six unanswered calls.

Note:

All Call Log screens have the same fields, characteristics, and softkeys.

2.Choose one of the following options:

If you want to	Then
Review the next six calls	Press the Page Right button.
Review the last six calls	Press the Page Left button.
Review outgoing calls you	Press the Outgo softkey.
made	The Outgoing Calls Main screen displays.
Review calls you received	Press the InAns softkey.
and answered	The Answered Calls Main screen displays.
Review missed calls	Press the Missed softkey.
	The Missed Calls Main screen displays.
Delete one or all entries from the log	See the section in this chapter titled
displayed	Deleting Call Log Entries.
See detailed information	Press the Line/Feature button to the left or
about a call	right of that entry.
	The appropriate Detail screen displays, as
	applicable.
Return to the Call Log Main screen	Press the Return softkey.
from a Detail screen

The Call Log displays incoming phone numbers as they are received from the call server. The Call Log displays outgoing phone numbers as you dial them or as they are stored (saved) in the Speed Dial application.

42 4620/4620SW/4621SW IP Telephone User Guide

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Avaya 4620SW, 4621SW manual Viewing a Call Log, If you want to Then

Contents

4620/4620SW/4621SW IP Telephone Avaya Inc All Rights Reserved About This Guide Using the Speed Dial Application Using the Web Access Application Index Overview Issue DateAbout This Guide Intended Audience How to Use This Document What’s New in This Document Document Organization Conventions Used Typographic Conventions Symbolic ConventionsRelated Documentation Conference Introducing Your 4620/4620SW/4621SW IP Telephone Introduction 4620/4620SW/4621SW IP Telephone 4620/4620SW/4621SW IP Telephone Indicator As Call a number, Cancel the current activity, Save enteredIndicator Speaker Number Name Description 4621SW IP Telephone Options About the Feature Key Expansion Unit EU24/EU24BL Navigating Application Screens Feature is on/active White 4620/4620SW/4621SW IP Telephone Applications Phone ApplicationSpeed Dial Application Web Access Application Optional Call Log Application4620/4620SW/4621SW Telephone Options Push Feature Automatic Backup/Retrieval FeatureAdditional 4620/4620SW/4621SW Functionality Using Your 4620/4620SW/4621SW IP Telephone Call AppearancesMaking Calls Manual Dialing Automatic Dialing Redialing the last number called Redialing using a list of the last six numbers calledIf all lines are in use, automatic dialing will not work Last number dialed is automatically redialed Number of the selected person dials automatically Press the Page Right or Page Left Selected Call Log displays Associated Call Detail screen displays Call Handling Features Receiving Calls Conference HoldIcon on the current line changes to the Soft Hold icon Mute SpeakerCall is now active Transfer Changing from the Speaker to the handset or headset Retrieving a Voice Mail Message Logging Off the Phone Forcing a Login to the Phone Reinstating the Phone After a LogoffPage Using the Speed Dial Application Entering Characters Using the DialpadEntering Data on Speed Dial Screens Editing During or After Entry Name Entry Example Adding a Speed Dial Button Updating Speed Dial Button Label Information Prompt Select entry to edit displays Deleting a Speed Dial Button Label Prompt Select label to delete displays If you want to ThenNo deletion occurs. The Speed Dial Main screen displays Page Using the Call Log Application About the Call Log Viewing a Call Log If you want to Then Adding a Call Log Entry to a Speed Dial Button Selected entry’s Detail screen displays Deleting Call Log EntriesDeleting a Single Call Log Entry No deletion occurs and the Call Log’s Main screen displays Prompt Press Delete again to confirm displays Disabling the Call LogDeleting All Entries from a Call Log Entries are removed. The Call Log’s Main screen displaysPage Using the Web Access Application Web Access Authentication Navigating Web PagesPrevious application or options screen displays Navigating the Home Page and Other Standard-Size Web Pages Home page displays Entering Text on Web Pages Any characters entered are removed Entering Text on Web Pages Adding a Speed Dial Button for a Web Site Telephone Number 4620/4620SW/4621SW IP Telephone Options Accessing the Options Main Menus First of two Options Main screens displays Application Options Setting the Redial OptionThis is the default setting Phone/Exit Setting the Phone Screen on Answer? Option Setting the Phone Screen on Calling? Option Setting the Display Call Timers? Option Setting the Message Display RateDefault rate is Slow Setting the Call Appearance Width Setting Visual AlertingEnabling/Disabling the Call Log Personal Ringing Options First Options Main screen displays Viewing IP Address Status Viewing Quality of Service QoS StatusStatus Screen Viewing Options View Status Main Screen displays Changing the Display Contrast Viewing Interface StatusViewing Miscellaneous Status If administered, the Audio Status screen displays Viewing the Network Audio QualityLogging Off the 4620/4620SW/4621SW IP Telephone Backup/Restore Options Display prompts for entry of your passwordReinstating the Phone After a Log Off Settings Saved During a Backup Setting the Automatic Backup Option Setting changes from Disabled to Enabled Verifying Backup/Retrieval Status Retrieving and Restoring Data from a Backup File FTP Settings Main screen displays Select Directory Path Select User Name Feature Button Labeling Select View default labels Then Select Relabel feature buttonsFeature Button Relabeling screen displays. Proceed to Step Select Restore default labels Feature Button Labeling screen re-displays Changing a Phone/PC Ethernet InterfaceSecond Options Main screen redisplays Selecting an Alternate Language Select either Yes softkey Headsets and Handsets Headsets for 4600 Series IP TelephonesHeadset Connector Type Ordering Code Handset Connector Type Ordering Code Handsets for 4600 Series IP Telephones Telephone Management Troubleshooting Interpreting Ringer Tones Ringing Incoming Tones Meaning Feedback Handset Tones Meaning Interpreting Display Icons Icon Meaning Testing the Telephones Lights and Display Testing Your PhoneBasic Troubleshooting Chart Problem/Symptom Suggested Solution See Phone does not activate after connecting it Described in Viewing the Network Audio Quality Troubleshooting 4620/4620SW/4621SW Applications Problem/Symptom Suggested Resolution Call LOG Application Resetting and Power Cycling the IP Telephone Resetting Your Phone Power Cycling the Phone Index Numerical 88 4620/4620SW/4621SW IP Telephone User Guide Redial Status Screen Viewing User ID, setting 90 4620/4620SW/4621SW IP Telephone User Guide