Handsets for 4600 Series IP Telephones | Avaya 4620SW, 4621SW

Headsets and Handsets

Note:

If your IP telephone does not have a fixed headset button, your System Administrator must administer your phone for headset operation when using the HIP Cord.

Handsets for 4600 Series IP Telephones

Specialized handsets are available for noisy environments, hearing-impaired users, and other special purposes. See the following table for specialized handsets, and replacement handsets for your phone.

Handset Connector	Type	Ordering Code

AK1A-2001	Replacement Handset	700203797

AK5A-1001	Push-to-Talk	700229727

AK6A-1001	Amplified	700229735

AK8A-1001	Noisy Location	700229743

76 4620/4620SW/4621SW IP Telephone User Guide

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Avaya 4620SW, 4621SW manual Handsets for 4600 Series IP Telephones, Handset Connector Type Ordering Code

Contents

4620/4620SW/4621SW IP Telephone Avaya Inc All Rights Reserved About This Guide Using the Speed Dial Application Using the Web Access Application Index Issue Date About This GuideOverview Intended Audience How to Use This Document What’s New in This Document Document Organization Conventions Used Symbolic Conventions Related DocumentationTypographic Conventions Conference Introducing Your 4620/4620SW/4621SW IP Telephone Introduction 4620/4620SW/4621SW IP Telephone 4620/4620SW/4621SW IP Telephone As Call a number, Cancel the current activity, Save entered Indicator SpeakerIndicator Number Name Description 4621SW IP Telephone Options About the Feature Key Expansion Unit EU24/EU24BL Navigating Application Screens Feature is on/active White Phone Application 4620/4620SW/4621SW IP Telephone ApplicationsSpeed Dial Application Call Log Application Web Access Application Optional4620/4620SW/4621SW Telephone Options Automatic Backup/Retrieval Feature Push FeatureAdditional 4620/4620SW/4621SW Functionality Call Appearances Using Your 4620/4620SW/4621SW IP TelephoneMaking Calls Manual Dialing Automatic Dialing Redialing using a list of the last six numbers called If all lines are in use, automatic dialing will not workRedialing the last number called Last number dialed is automatically redialed Number of the selected person dials automatically Press the Page Right or Page Left Selected Call Log displays Associated Call Detail screen displays Call Handling Features Receiving Calls Hold ConferenceIcon on the current line changes to the Soft Hold icon Speaker MuteCall is now active Transfer Changing from the Speaker to the handset or headset Retrieving a Voice Mail Message Logging Off the Phone Forcing a Login to the Phone Reinstating the Phone After a LogoffPage Entering Characters Using the Dialpad Using the Speed Dial ApplicationEntering Data on Speed Dial Screens Editing During or After Entry Name Entry Example Adding a Speed Dial Button Updating Speed Dial Button Label Information Prompt Select entry to edit displays Deleting a Speed Dial Button Label Prompt Select label to delete displays Then If you want toNo deletion occurs. The Speed Dial Main screen displays Page Using the Call Log Application About the Call Log Viewing a Call Log If you want to Then Adding a Call Log Entry to a Speed Dial Button Deleting Call Log Entries Deleting a Single Call Log EntrySelected entry’s Detail screen displays No deletion occurs and the Call Log’s Main screen displays Disabling the Call Log Deleting All Entries from a Call LogPrompt Press Delete again to confirm displays Entries are removed. The Call Log’s Main screen displaysPage Using the Web Access Application Navigating Web Pages Web Access AuthenticationPrevious application or options screen displays Navigating the Home Page and Other Standard-Size Web Pages Home page displays Entering Text on Web Pages Any characters entered are removed Entering Text on Web Pages Adding a Speed Dial Button for a Web Site Telephone Number 4620/4620SW/4621SW IP Telephone Options Accessing the Options Main Menus First of two Options Main screens displays Setting the Redial Option This is the default settingApplication Options Phone/Exit Setting the Phone Screen on Answer? Option Setting the Phone Screen on Calling? Option Setting the Message Display Rate Setting the Display Call Timers? OptionDefault rate is Slow Setting Visual Alerting Setting the Call Appearance WidthEnabling/Disabling the Call Log Personal Ringing Options First Options Main screen displays Viewing Quality of Service QoS Status Status Screen Viewing OptionsViewing IP Address Status View Status Main Screen displays Viewing Interface Status Changing the Display ContrastViewing Miscellaneous Status Viewing the Network Audio Quality If administered, the Audio Status screen displaysLogging Off the 4620/4620SW/4621SW IP Telephone Display prompts for entry of your password Backup/Restore OptionsReinstating the Phone After a Log Off Settings Saved During a Backup Setting the Automatic Backup Option Setting changes from Disabled to Enabled Verifying Backup/Retrieval Status Retrieving and Restoring Data from a Backup File FTP Settings Main screen displays Select Directory Path Select User Name Feature Button Labeling Then Select Relabel feature buttons Feature Button Relabeling screen displays. Proceed to StepSelect View default labels Select Restore default labels Changing a Phone/PC Ethernet Interface Feature Button Labeling screen re-displaysSecond Options Main screen redisplays Selecting an Alternate Language Select either Yes softkey Headsets for 4600 Series IP Telephones Headsets and HandsetsHeadset Connector Type Ordering Code Handset Connector Type Ordering Code Handsets for 4600 Series IP Telephones Telephone Management Troubleshooting Interpreting Ringer Tones Ringing Incoming Tones Meaning Feedback Handset Tones Meaning Interpreting Display Icons Icon Meaning Testing Your Phone Basic Troubleshooting ChartTesting the Telephones Lights and Display Problem/Symptom Suggested Solution See Phone does not activate after connecting it Described in Viewing the Network Audio Quality Troubleshooting 4620/4620SW/4621SW Applications Problem/Symptom Suggested Resolution Call LOG Application Resetting and Power Cycling the IP Telephone Resetting Your Phone Power Cycling the Phone Index Numerical 88 4620/4620SW/4621SW IP Telephone User Guide Redial Status Screen Viewing User ID, setting 90 4620/4620SW/4621SW IP Telephone User Guide