Avaya 4620SW, 4621SW manual Calling a party from the Call Log

Making Calls

Calling a party from the Call Log

Your 4620 IP Telephone maintains a log of up to 90 outgoing, incoming answered, and incoming unanswered calls to/from your phone. Each log can have up to 30 calls.

1.To call a party listed in the Call Log, press the Log softkey at the bottom of the display area.

The first six missed calls display, one name/number per button, and the prompt “Select entry for details” appears at the top of the display area.

2.If the party you want to call is in a different Call Log, press the softkey that represents the Call Log where that entry appears (either Outgo or InAns).

The selected Call Log displays.

3.If the party you want to call appears, proceed to Step 4. If the party you want to call is not

displayed, press the Page Right (	) button to display the next page of entries. Continue
until the number/party you want displays. You can also press the Page Left (		) button to
display the preceding page of entries.

4.Press the Line/Feature button associated with the name/number of the person you want to call.

The associated Call Detail screen displays.

5.Select Call.

The phone goes off-hook and the selected party’s number is dialed. If the “Phone Screen on Calling” option is set to “Yes” (as described in Chapter 6: 4620/4620SW/4621SW IP Telephone Options) the Phone application screen displays. A Call Log entry is created for this call.

Note:

If your administrator has set up the Enhanced Dialing feature, selecting Call causes the 4620 to automatically add any appropriate digits (such as those required to get an outside line) to phone numbers in the Missed and InAns Call Logs. If you press Call, but the call does not go through, check with your Telephone Administrator to ensure that the Enhanced Dialing feature is set up properly for your environment.

6. Proceed with the call as usual.

See Chapter 4: Using the Call Log Application for more information about the Call Log.

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