Chapter 2: Using Your 4620/4620SW/4621SW IP Telephone

Introduction

This chapter describes how to make calls, receive calls, retrieve voice mail messages, and log off your 4620/4620SW/4621SW IP Telephone. The telephone Line/Feature buttons that assist in call handling are also covered in this chapter.

Call Appearances

In the Phone application, a call appearance, by default, takes up the entire display width, while administered Feature buttons take up half the display width. When a call appearance is full-width, use the Line/Feature buttons on either side of that row to select that call appearance, and usually, all associated messages. When a call appearance is half-width, for example, the full width default has been changed, use only the Line/Feature buttons on the appropriate side of that row to select that call appearance. In the case of half-width call appearances, call-associated messages show on the top display line instead of on that row. See

Chapter 6: 4620/4620SW/4621SW IP Telephone Options for information about setting the call appearance width.

Depending on how your phone is administered, you might have some blank Line/Feature button labels. Pressing a Line/Feature button associated with a blank label has no effect.

Making Calls

You have several ways of making calls. You can:

lift the handset,

activate a headset if one is connected to your phone,

use the Speaker, or

use an automatic dial feature like speed dial, redial, or abbreviated dialing. This section describes all of these calling methods.

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Avaya manual Using Your 4620/4620SW/4621SW IP Telephone, Call Appearances, Making Calls