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manual Using Your 4620/4620SW/4621SW IP Telephone
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Troubleshooting
See “Phone does not activate after connecting it
Issue 3 April
Resetting and Power Cycling the IP Telephone
Setting the Display Call Timers? Option
Automatic Backup/Retrieval Feature
Setting the Redial Option
Resolution
Symbolic Conventions
How to
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Using Your 4620/4620SW/4621SW IP Telephone
32 4620/4620SW/4621SW IP Telephone User Guide
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Contents
User Guide
555-233-781 Issue 3 April
4620/4620SW/4621SW IP Telephone
2006 Avaya Inc All Rights Reserved
http//support.avaya.com/ThirdPartyLicense
Chapter 2 Using Your 4620/4620SW/4621SW IP Telephone
Contents
About This Guide
Chapter 1 Introducing Your 4620/4620SW/4621SW IP Telephone
4 4620/4620SW/4621SW IP Telephone User Guide
Chapter 3 Using the Speed Dial Application
Chapter 4 Using the Call Log Application
Chapter 5 Using the Web Access Application
Chapter 6 4620/4620SW/4621SW IP Telephone Options
Chapter 7 Headsets and Handsets
Chapter 8 Telephone Management and Troubleshooting
Index
6 4620/4620SW/4621SW IP Telephone User Guide
Issue Date
About This Guide
Overview
Intended Audience
How to Use This Document
What’s New in This Document
About This Guide
8 4620/4620SW/4621SW IP Telephone User Guide
Chapter 2 Using Your
Chapter 3 Using the Speed
Chapter 4 Using the Call Log
Chapter 5 Using the Web
Typographic Conventions
Symbolic Conventions
Related Documentation
Chapter 1 Introducing Your 4620/4620SW/4621SW IP Telephone
Introduction
The 4620/4620SW/4621SW IP Telephone
The 4620/4620SW/4621SW IP Telephone
Issue 3 April 2006
Figure 1 4620/4620SW/4621SW IP Telephone
1 of
2 of
4621SW IP Telephone Options
About the Feature Key Expansion Unit EU24/EU24BL
Navigating Application Screens
Table 2 Icons/Background Colors for Features on the 4620/4620SW/4621SW
Speed Dial Application
4620/4620SW/4621SW IP Telephone Applications
Phone Application
4620/4620SW/4621SW Telephone Options
Web Access Application Optional
Call Log Application
Additional 4620/4620SW/4621SW Functionality
Push Feature
Automatic Backup/Retrieval Feature
Chapter 2 Using Your 4620/4620SW/4621SW IP Telephone
Call Appearances
Making Calls
Introduction
Manual Dialing
Automatic Dialing
Redialing the last number called
Redialing a party
Redialing using a list of the last six numbers called
Dialing a party using a Speed Dial button
Press the Page Right or Page Left
Calling a party from the Call Log
Receiving Calls
Call Handling Features
Calling a party from the Web Access application
Conference
Hold
Adding another party to a call
Adding a held call to the current call
Mute
Speaker
Retrieving the held call
Preventing the other person on the line from hearing you
Transfer
Changing from the Speaker to the handset or headset
Changing from the handset or headset to the Speaker
Turning the Speaker on during a call
Retrieving a Voice Mail Message
Logging Off the Phone
Forcing a Login to the Phone
Reinstating the Phone After a Logoff
Using Your 4620/4620SW/4621SW IP Telephone
32 4620/4620SW/4621SW IP Telephone User Guide
Chapter 3 Using the Speed Dial Application
Entering Characters Using the Dialpad
Entering Data on Speed Dial Screens
Introduction
Editing During or After Entry
Name Entry Example
Adding a Speed Dial Button
Updating Speed Dial Button Label Information
The prompt “Select entry to edit” displays
Deleting a Speed Dial Button Label
The prompt “Select label to delete” displays
If you want to
Then
Using the Speed Dial Application
40 4620/4620SW/4621SW IP Telephone User Guide
Introduction
Chapter 4 Using the Call Log Application
About the Call Log
Viewing a Call Log
Deleting Call Log Entries
Adding a Call Log Entry to a Speed Dial Button
Deleting Call Log Entries
Deleting a Single Call Log Entry
Disabling the Call Log
Deleting All Entries from a Call Log
Using the Call Log Application
46 4620/4620SW/4621SW IP Telephone User Guide
Chapter 5 Using the Web Access Application
Introduction
Web Access Authentication
Navigating Web Pages
Navigating the Home Page and Other Standard-Size Web Pages
The Home page displays
the Home page displays
Any Web page loading/processing stops and the current page redisplays
Entering Text on Web Pages
1 of
2 of
Entering Characters Using the Dialpad
Enter a numeric
Adding a Speed Dial Button for a Web Site Telephone Number
Chapter 6 4620/4620SW/4621SW IP Telephone Options
Introduction
Accessing the Options Main Menus
Setting the Redial Option
Application Options
Setting the Phone Screen on Answer? Option
Setting the Phone Screen on Calling? Option
Setting the Display Call Timers? Option
Setting the Message Display Rate
Enabling/Disabling the Call Log
Setting the Call Appearance Width
Setting Visual Alerting
Table 1 4620/4620SW/4621SW IP Telephone Button/Feature Descriptions
Personal Ringing Options
Viewing IP Address Status
Viewing Quality of Service QoS Status
Status Screen Viewing Options
Viewing Miscellaneous Status
Changing the Display Contrast
Viewing Interface Status
Viewing the Network Audio Quality
Logging Off the 4620/4620SW/4621SW IP Telephone
Backup/Restore Options
Reinstating the Phone After a Log Off
Settings Saved During a Backup
Setting the Automatic Backup Option
Verifying Backup/Retrieval Status
Last Backup
Feature Buttons
Action
Retrieving and Restoring Data from a Backup File
All FTP settings are set to blank upon phone manufacture and repair
3 Using the Speed Dial Application for information about
1 of
Feature Button Labeling
2 of
The Feature Button Relabeling screen displays. Proceed to Step
The second Options Main screen redisplays
Changing a Phone/PC Ethernet Interface
The Feature Button Labeling screen re-displays
Selecting an Alternate Language
The active language changes to the new language you selected. The second Options Main screen re-displays. All screens now display the new user interface language
Chapter 7 Headsets and Handsets
Headsets for 4600 Series IP Telephones
Headset Connector
Introduction
Handsets for 4600 Series IP Telephones
Introduction
Chapter 8 Telephone Management and Troubleshooting
Interpreting Ringer Tones
Telephone Management and Troubleshooting
Ringing Incoming Tones
Meaning
Feedback Handset Tones
Meaning
Interpreting Display Icons
Icon
Testing Your Phone
Basic Troubleshooting Chart
Testing the Telephones Lights and Display
1 of
See “Phone does not activate after connecting it
Speaker does not operate
the first time.”
2 of
3 of
described in Viewing the Network Audio Quality
in Chapter 6 4620/4620SW/4621SW IP
Troubleshooting 4620/4620SW/4621SW Applications
1 of
Problem/Symptom
Suggested Resolution continued
CALL LOG APPLICATION
OPTIONS
Resetting and Power Cycling the IP Telephone
Resetting Your Phone
Power Cycling the Phone
Index
Numerical
Issue 3 April 2006
Index
Index
88 4620/4620SW/4621SW IP Telephone User Guide
Issue 3 April 2006
Index
Index
90 4620/4620SW/4621SW IP Telephone User Guide
